Ersteinrichtung
Response from developer
Hallo und danke für die offenen Worte, nur mit Ihrer Hilfe können wir unsere Apps stetig verbessern. Wir bitten Sie daher, sich mit Ihren Kritikpunkten und auch den Verbesserungsvorschlägen an Ihre Kundenberater:innen zu wenden, damit Ihr Anliegen in der Fachabteilung platziert werden kann. Vielen Dank.
Insulting
Response from developer
That is, of course, not the impression we want to leave. Thank you for taking the time to provide feedback nonetheless.
Retrieval doesn’t work
Poor implementation
Response from developer
Das klingt nach viel Frust. Wir nehmen die Rückmeldung ernst und geben sie ans Team weiter.
Antiquated tech
Response from developer
Hello, thank you for your honest feedback. We’re sorry to hear that the app has caused so much frustration and did not work reliably for you. We understand how disappointing that is, especially when the app is required for everyday banking. Feedback like yours helps us identify where improvements are most urgently needed, and we are continuously working on stability and usability.
Simply Awful
Response from developer
Hello, thank you very much for your candid feedback. It’s more than frustrating that you had to reconfigure your existing connections. With your help, we’ve identified and resolved the issue. The update is ready and will be rolled out shortly.







