Extremely Disappointing Experience – Serious Delays
a doctor preparing to travel to Germany for professional training, and unfortunately, my experience with Fintiba has been extremely disappointing.
I transferred the required funds on 23 June 2026. Despite fully cooperating and providing all requested documents, I am still waiting for the essential confirmation and documents required for my visa process.
My German Embassy appointment in Amman is on 27 September 2026. I booked this appointment around 8 months in advance, and losing it could mean waiting several more months for another appointment.
I have already booked and paid for professional courses in Germany and made significant financial commitments based on my planned travel. Any further delay could cause me substantial financial losses and seriously affect my professional plans and future.
What is especially frustrating is that I have done everything required from my side and responded to every request without delay, yet my case remains unresolved.
Because of the seriousness of this situation, I have also submitted a formal complaint to BaFin (Federal Financial Supervisory Authority in Germany).
This entire situation has caused me a great deal of stress and uncertainty at a very important stage of my professional career.
I chose Fintiba because I expected a reliable and professional service for such an important part of my visa process. Unfortunately, my experience has been the opposite.
The prolonged delay, lack of timely resolution, and the impact on my visa, travel plans, finances, professional plans, and future have been extremely disappointing and unacceptable.
Based on my experience, I cannot recommend Fintiba, and I strongly regret choosing this company.
Carol Hasan
Ticket : 7235
I transferred the required funds on 23 June 2026. Despite fully cooperating and providing all requested documents, I am still waiting for the essential confirmation and documents required for my visa process.
My German Embassy appointment in Amman is on 27 September 2026. I booked this appointment around 8 months in advance, and losing it could mean waiting several more months for another appointment.
I have already booked and paid for professional courses in Germany and made significant financial commitments based on my planned travel. Any further delay could cause me substantial financial losses and seriously affect my professional plans and future.
What is especially frustrating is that I have done everything required from my side and responded to every request without delay, yet my case remains unresolved.
Because of the seriousness of this situation, I have also submitted a formal complaint to BaFin (Federal Financial Supervisory Authority in Germany).
This entire situation has caused me a great deal of stress and uncertainty at a very important stage of my professional career.
I chose Fintiba because I expected a reliable and professional service for such an important part of my visa process. Unfortunately, my experience has been the opposite.
The prolonged delay, lack of timely resolution, and the impact on my visa, travel plans, finances, professional plans, and future have been extremely disappointing and unacceptable.
Based on my experience, I cannot recommend Fintiba, and I strongly regret choosing this company.
Carol Hasan
Ticket : 7235
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CCarolhasan
Worst experience ever with Fintiba
I transferred my money to Fintiba, but my account has been closed for two months and I still haven’t received my money or a proper response. Because of this delay, my visa could be rejected. Extremely disappointing and unacceptable. I would not recommend Fintiba to anyone.
CCarol44456
Delays
It has been close to two weeks after I uploaded proof of source of funds but it still says pending.
Bbricolash
Money trap
Following the positive reviews about Fintiba, we decided to open a blocked account (Sperrconto) with them for our daughter's enrollment at Studienkolleg. We transferred the funds as required, and they requested documents to confirm the origin of the funds. The documents were provided, after which, supposedly, a verification process began. Two months passed, and the verification status remained unchanged. When we began to worry and wrote to them, they responded with contradictory and varying information, each time stating: « need to wait longer», or «send additional documents», or «pay more», etc. As a result, exam dates were missed, and our daughter's trip, which our whole family had been preparing for the past couple of years, fell through. To say that she was upset would be an understatement.
Now we're trying to get at least the money back, but Fintiba is sending us the same familiar, formal replies: "We will review your request within 4-6 weeks," with a disingenuous signature about how much they love us in Frankfurt. Meanwhile, I see dozens, if not hundreds, of stories online from other families similar to ours.
Their support claims they are forced to comply with strict banking requirements. This might be true, but we quickly found another provider, where we received the same service in half a day!
Furthermore, even those who managed to open a Sperrconto with Fintiba are experiencing problems accessing funds from their accounts for their children, who are already studying in Germany.
Everyone talks about the famous German «ordnung». However, it remains a mystery how a company that has orchestrated an obvious money trap right in the center of Europe continues to fleece unwary clients and hasn't encountered any problems with regulatory authorities.
Now we're trying to get at least the money back, but Fintiba is sending us the same familiar, formal replies: "We will review your request within 4-6 weeks," with a disingenuous signature about how much they love us in Frankfurt. Meanwhile, I see dozens, if not hundreds, of stories online from other families similar to ours.
Their support claims they are forced to comply with strict banking requirements. This might be true, but we quickly found another provider, where we received the same service in half a day!
Furthermore, even those who managed to open a Sperrconto with Fintiba are experiencing problems accessing funds from their accounts for their children, who are already studying in Germany.
Everyone talks about the famous German «ordnung». However, it remains a mystery how a company that has orchestrated an obvious money trap right in the center of Europe continues to fleece unwary clients and hasn't encountered any problems with regulatory authorities.
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БЛбывший покупатель ленты
The customer support service is extremely poor.
I have been trying for one and a half months to contact your support team regarding a health insurance issue. The insurance type that was assigned to me is the opposite of what is required, and despite numerous attempts to reach you, the issue remains unresolved. I am very disappointed with the level of support provided.
I am very disappointed with the support team. The level of support has been extremely poor and unhelpful. 👎🏻
I am very disappointed with the support team. The level of support has been extremely poor and unhelpful. 👎🏻
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YSYazan Sobih
