DMSS User Reviews

Customer Experience

Positive experience89.3% of reviews
Neutral2.9% of reviews
Negative experience7.8% of reviews

~ Based on 3,813 written reviews from the US App Store.

What users say

Is DMSS Safe?

DMSS appears safe based on user ratings. AppsHunter Safety Score for DMSS is 96/100.

This assessment is based on 78,685 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 78,685 App Store ratings for DMSS.

Is DMSS Legit?

DMSS appears to be a legitimate app. AppsHunter Legitimacy Score for DMSS is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Always was awful; always will be

Just rubbish.. I regret getting junk Dahua cameras and using the even worse junk of an app. It’s so confusing and unintuitive. Just garbage junk.

Notifications no longer received

Used to receive doorbell notifications. iPhone me updated to iOS 26 and also have the latest version of the app.
No longer receiving doorbell notifications no matter what I do.

Fair, but not yet great

This app does a fair job of providing mobile access to our Dahua NVR system, but to be great it needs a few things. Firstly, it needs a way of tagging events across different cameras in a way that lets you then export as a package a set of snippets that tell a coherent story of an incident. Second, it needs to better adapt to being run on MacOS desktop, so that it makes better use of larger displays and has gesture equivalent UX experiences (eg on desktop you can’t easily pinch to zoom). Thirdly, the ability to surface more of the NVR system config and settings (eg a list of camera properties for export into an Asset Management register). The key is to keep up the velocity of progressively delivering app improvements.
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Please check updates before releasing

I used this app for the past year or two. Almost every update fixes one thing breaks something else. Since the last update the speaker on my camera ( DH-IPC-HDW3849H-AS-PV ) is barely audible no matter the speaker volume level selected in setting. Please try to solve this soon.

So Laggy!!!!

The app is amazing however. SOOOOO laggy nowadays. Takes long time to load live video and replay. So annoying.

Dorbin1

Camera1

my devices are gone

my devices are gone. and when i try to add it again it says it’s linked to the email address however i am logged in to the same email address!!

camera lúc bật được lúc không bật được

tại sao lúc bật mạng di động lúc được lúc không được còn lúc bật mạng wifi thì lại có lúc được lúc không được có biết tôi xem camera nhà có những chuyện quan trọng thì lại không bật được rất tệ

New version has issues

New update issue now.

Not working over cellular. Works over wifi.

It used to work previously prior to this new version Please fix

HORRIBLE

We have been using this system for over a year and it was fine for a while but in the last few months the basic functions of the cameras do not work severly impacting our safety in lack of functionality. If you use the toggles for detections, it only gets worse. Trash, DO NOT BUY THIS WORTHLESS SYSTEM.
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Latest update killed it

The latest update, yesterday 28th August has completely knackered the functionality. Sort it out!!

No doorbell or camera video

Absolutely disappointed there is no contact from anyone when requesting support. Both are offline and am unable to reset or complete any type of troubleshooting. ZERO customer service or support.

iPad error

Has stopped working with IPad

Hi

Very nice 👍

Push notifications

Not alerting anymore when set to notifications

Fix Video Playback

Why after years of great video playback is this app not clear anymore?
This needs fixed

Terrible

Nothing ever loads

Push notifications

Not alerting anymore when set to notifications

Minus 10 stars

Once again another update and another fail. Keeps saying device is offline. It’s not offline, it’s connected to the same network I’m using for work.
Can’t get camera live feed on mobile data or wifi connection.
I just don’t see the point of having a security system that can’t be reliable.
It can’t be that hard to get right.
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Too slow

When it comes to security you want it right away not after it’s too late. Watching the little hamster wheel spin with a gig of internet service just doesn’t cut it.