DocHub User Reviews

Customer Experience

Positive experience55.0% of reviews
Neutral5.0% of reviews
Negative experience40.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is DocHub Safe?

DocHub: Simple PDF Form Editor appears safe based on user ratings. AppsHunter Safety Score for DocHub is 95/100.

This assessment is based on 370 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
0.8% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 370 App Store ratings for DocHub.

Is DocHub Legit?

DocHub: Simple PDF Form Editor appears to be a legitimate app. AppsHunter Legitimacy Score for DocHub is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Deceptive billing trap& FTC VIOLATION

This app uses deceptive dark patterns to process high-dollar charges instantly. I signed up to use it, found it unhelpful, and deleted it immediately. Despite uninstalling the app, they pushed through a massive $119 renewal charge without clear or conspicuous warning. Charging a consumer $119 for an uninstalled, unutilized application directly violates federal ROSCA (Restore Online Shoppers’ Confidence Act) guidelines regarding explicit informed consent for recurring subscriptions. Refusing to issue a refund for a completely abandoned, deleted service is an unfair business practice under Section 5 of the FTC Act. They lock you into billing traps and refuse to cooperate. Avoid this developer completely.
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Response from developer

Hello there and our apologies for the confusion incurred! Uninstalling the app itself does not cancel the subscription (you may still use the same subscription on a different device). That's two different workflows, sorry if this was not obvious! Even if the app is not on your phone already, your subscription must be still on your Apple account. Please check that, if it's there--you can proceed with cancelation and claiming refund. If it's not there or if Apple refuses to refund (they do that sometimes), please email us, it's support@dochub.com. Thank you.

Amazing

Easy to use on my phone and laptop, love that it's free!

Response from developer

Happy to be of help! :)

Stealing its front! Don’t add your card info!

They stole 153 dollars from me. I paid for a subscription of 12.99. And I when I logged into my banking app, they took 153.

Response from developer

Hello there! Sorry, we do not actually see your account data here, but it looks like you've purchased our annual subscription, not a monthly one. If you want to fix this (change the subscription), please email support@dochub.com. This is totally solvable, no worries.

Not worth paying for

I repeatedly have formatting issues. I add a text box to my page, fill it out, and it appears normally on the document until I download a final copy. Once I download the completed copy of my document, the text will shrink down to a minuscule size. The text also rotates vertically. I cannot use any of the documents I edit on this platform because they become unreadable.
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Response from developer

Sorry to hear about such an unfortunate experience with this app! Have you tried our Support about this, actually? If not yet, please email support@dochub.com. We'll investigate and get back to you ASAP. Thank you!

Best

I use this to sign documents and fill out pdf files. It’s easy to use makes life way easier

Response from developer

Happy to be of help! :)

Glitch

Please fix the DONE option at the top right of document. It doesn’t stay open so options can be chosen. It is INCREDIBLY FRUSTRATING.

Response from developer

Hi there! Could you please email us more details? It's support@dochub.com. Thank you!

Won’t let me sign in

The DocHub mobile app is currently close to useless for me. I’ve had it downloaded for a while but the app will never sign me in. So I can’t edit and create my own signature requests in the app, I have to use a mobile desktop. However if someone else at my work place sends me a sign request and I open it from my outlook mobile app, I can at least sign the documents in the DocHub app— somehow without signing in…
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Response from developer

We are very sorry to hear that! Have you contacted our Support about this? If not yet, please email support@dochub.com, and if possible, please also send us a screenshot of what you see while trying to log in. Many thanks in advance!

thank you so much

you saved my day this app is amazing!!

Response from developer

Happy to be of help! :)

Love DocHub

Excellent app to get business docs and contracts signed. Love that I can edit, erase, add initials and signature boxes. Love the whole app! Thank you!

Response from developer

You are very welcome! Really appreciate your feedback here!

Great

Very simple and easy to use. Only issue is I Need help with an integration to Trello if possible. 🙃 besides that is the best virtual sign platform.

Response from developer

Many thanks for your feedback! Integration with Trello sounds like a very interesting idea! :)

Signature upload speed

I downloaded this for my business and I am on the free trial. I will not be renewing because it takes SO long to upload a signature. It’s been a full 10 mins and it’s still loading at 94%. I don’t know why anyone would pay for this. It should be free if it’s going to be trifling.

Response from developer

We're sorry to hear about the issue you're experiencing with uploading your signature. That definitely shouldn't be happening! Could you please reach out to our support team at support@dochub.com? They’ll be happy to assist you.

Amazing

DocHub is a much more efficient, affordable, and an overall better alternative to Adobe Acrobat. It took me 10 minutes to achieve what I couldn’t do with Adobe Acrobat in hours

App works fine but no longer opens

I open the app and it just says “something went wrong” and I am stuck on the logo. This app is helpful but it doesn’t work.

Response from developer

Thank you for reaching out! It seems there may be an issue with the current version of the app. Please try updating the application to the latest version. If the problem persists after updating, send email to support@dochub.com so we can assist further.

Dochub is dope

Great

I personally think it’s good

It did the job for me well on my phone

No templates

I thought it came with premade templates.

Response from developer

Apologies if any confusion! In our particular case, "templates" means reusable templates you create for yourself for future repurposing.

Great App

The only improvement needed is to scan as pdf instead of taking a photo.

Response from developer

Many thanks for your feedback! Passing this to our development team!

Doesn’t work

I’m unable to login to my account. App needs to be fixed, otherwise it’s a useless waste of space.

Response from developer

Hi there and apologies if any inconvenience! If you haven't contacted our Support just yet, please email support@dochub.com. We'll check on our end ASAP. Thank you!

Good for computer but bad for iPad.

That’s all I have to say.

Finally an App

Thanks for the App and landscape mode.