Documents User Reviews

Customer Experience

Positive experience71.1% of reviews
Neutral6.9% of reviews
Negative experience22.0% of reviews

~ Based on 2,846 written reviews from the US App Store.

What users say

Is Documents Safe?

Documents: File Manager & Docs appears safe based on user ratings. AppsHunter Safety Score for Documents is 96/100.

This assessment is based on 617,842 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 617,842 App Store ratings for Documents.

Is Documents Legit?

Documents: File Manager & Docs appears to be a legitimate app. AppsHunter Legitimacy Score for Documents is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Time Travel

Thank you for storing files while we travel around the Universe.

Really great app!!

I love this app so much i’ve been using it for about 5 years now and since then i’ve had to download it on every new device I get and the updates never disappoint the app is always getting better! perfect app!! 🧡‼️

Works fine.

It’s alright for what it is. Good enough for me.

Simple, reliable, and does exactly what it promises!

I’ve tried several apps in this category, but this one is by far the cleanest and most efficient. It has a super intuitive interface and zero annoying clutter. Highly recommended!

Jeskej

Dkdsj

Just not a needed feature

Not a fan of having an unremovable button in the bottom right corner while reading a PDF that does nothing but make AI read the PDF for me, when I already have 2 I's in my head.

Quite poor

It's really quite poor. It's supposed to be able to manage files on your device and in the cloud, but with any cloud interaction it's always running three operations from an invisible queue, and it reprioritises what it's doing seemingly at random. Nothing is ever finished until everything is finished - which either doesn't happen or happens way in the future. There's no way to see the queue, let alone manage it. There's no way to tell it to just do one thing at a time. It's plain bad. I don't know who's writing the 5 star reviews.

They update it all the time, and with every update there's a tour of how they changed some trivial thing that you'd never notice. Almost every time I open it there's a new tour, and company news - as if anyone is interested. It's a horrible user experience that seems to stem from narcissism on the marketing side. The company doesn't seem to realise it's a utility app, not a fashion brand.

And as if that's not bad enough, it routinely sends pop-ups to tell you some files haven't been opened (if they haven't been). Because we must all open everything with Documents. How it does this when it's closed I don't know. Is it sending detailed usage info for every file, along with the file names up to Readdle?

Truly this company's apps have fallen from grace recently. I'm guessing either the staff have nothing to do, so change for change sake, or they have a poorly suited new leader that's wrecking everything.
Show more

Request For Bringing Back Features

UPDATE:

Dear Readdle Team,

Thank you very much for helping. The issue is fixed. Readdle team’s support is the best.

Kind regards

No Office Suite

Readdle refuses to offer their products as a suite but would rather gouge the subscriptions. To itemize the products
1. PDF Expert Pro - $102.99
2. Documents Pro - $199.99
3. Scanner Pro Plus - $79.99
4. Spark Pro - $249.99
5. Calendars Pro - $37.99
The annual subscriptions with tax in Canada for all their products in the Pro version comes to $771.59 CAD per year. Greedy much?! Apple Adobe & Microsoft don’t charge that much for office products!
Show more

Great app

I love, love, love this app! I like saving pdfs and note files from browsing information on the web and this app works great! (Much better than copying and pasting into Notes!)

Falta mejorar

Bueno pero aún falta

Type

Would it be possible to add sorting by type as well?

WHY DID YOU REMOVE THE EDIT BUTTON FOR .JS FILES

YOU NEED TO BRING BACK THE .JS FILE EDITING NOW IT'S READ OLY?! BRING IT BACK I REALLY NEED IT!!

It used to be so much faster

Every time I search for anything it’s SO SLOW it used to be like 2 or 3 seconds of waiting before it showed results not it takes literal minutes.

App

Great app💯

Ứng dụng tốt

Ứng dụng tốt

File problem

Some large files aren’t appearing correctly. I access a file and it appears all jumbled up. Can you fix this?

problem with app

when i work with app , suddenly , app stoped , for example when i listene to music , please fix it , i have iphone 11 normal

Worth every cent blows the competition away

Don’t be leery this is what all the Youtube partners are using. It will make your videos look so professional and there’s so many unique and innovative tricks and use take it from me. I love it. The money is reasonable sincerely Mike Walker with door and lock tips.

Nome do arquivo na visualização da imagem

O app é excelente! Porém de alguma atualização pra cá o nome do arquivo não aparece mais na parte de cima na visualização de uma imagem (aparece apenas a data de criação). Achava bem útil.