Docusign User Reviews

Customer Experience

Positive experience69.5% of reviews
Neutral4.0% of reviews
Negative experience26.5% of reviews

~ Based on 1,059 written reviews from the US App Store.

What users say

Is Docusign Safe?

Docusign - Upload & Sign Docs appears safe based on user ratings. AppsHunter Safety Score for Docusign is 98/100.

This assessment is based on 824,560 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 824,560 App Store ratings for Docusign.

Is Docusign Legit?

Docusign - Upload & Sign Docs appears to be a legitimate app. AppsHunter Legitimacy Score for Docusign is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

D

This is awesome

Great app

Easy to navigate and easy to understand

This app sucks at the worst times possible

I’m tired of getting stuck at people houses for 45 mins because the app doesn’t work

The best

Was so ways to use !!

Very good app

100 recomendable

It has become so incredibly slow now!

Why?!

Fedie’s document

Very easy to use. Best thing ever

Great Applxn

Amazing tool. Perfect for Handhelds. Keep up the great work! Thank you.

Great App I use this regularly

First time I used it and it’s great
Q

GRATEFUL!

I needed to sign some from important documents and i’m far from being tech saavy but when someone referred this app and i logged on the process couldn’t be more simple ! Very grateful and i got done everything i needed to !

Lo mejor

Muy bueno

Checkmarks don't work

Very frustrating

Soso

The app will get the job done, I just wish the user interface was more straightforward. If I click a text box, I should be able to enter the desired instead of having to actually click the text button every time. Also when the text box pops up, I wish it had a more updated transparent look. The current form looks outdated.
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A bit confusing

It’s not very straightforward

I have no idea what I am doing. You may have saved trees and water, but I have lost my mind!

Bobbie Stevens

Instructions

Instructions are not user friendly for older adults

Horrible Customer Support

I will give credit in the fact that at a baseline this product is great. However, if any technical issue should arise, expect minimal competence from almost everyone you speak to.

I have had two technical issues in the last 6 months. The initial was told there was no fix but eventually I got to the right person and there was a solution. After weeks of this can’t be done.

Now here we are with another technical issue and every level of trouble shooting, each person I’ve spoke to at this point, have zero solutions for a technical/admin focus area.

This is what happens when billion dollar organizations higher out their technical experts to personnel who follow a basic playbook.

I would never recommend this product to a business or person. There are plenty of other products that are better priced and offer the same outcome.
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Docusign

I think Docusign is a great app. Especially for ADT users.

Awesome app

This is a must have app
Awesome ability to utilize the tools for whatever your project for signing
Easy

Quick

Easy to work through on my apple devices.