Delete my reservation
Not sure what’s happening here, tried to speak to the restaurant instead Dojo deleted my booking along with the deposit I paid.
Flakey app
Great when it works which is not often
Listings not up to date
We made a booking for a restaurant via the App but when we arrived it turned out to have closed down and the building was being refurbished. Clearly the listings are not verified or being kept current even though it showed lots of availability and slots. Could not find a way through the app to let them know about this, and the AI Chatbot was useless. Very let down and ruined our evening.
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Good app
User friendly
Someone should fix this app
So I created a reservation online using the restaurant’s website. Then it suggested I use the app, so I downloaded it, but it’s a bit brain-dead unless you login. So I tried to create an account, and it says that the phone number is already in use. So I try to use the “forgotten password” option, but it says the account doesn’t exist.
So they tell you to use the app, but won’t allow you to use it! Absolutely useless!
So they tell you to use the app, but won’t allow you to use it! Absolutely useless!
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Not great
Unable to log in, tells me that my phone and email are already registered, when I choose “forgotten password” option, it says no account registered with those details, very frustrating
Dojo
Dojo. 5*, getting more
People into local restaurants daily! Love it
People into local restaurants daily! Love it
Misleading times
The app gave me an incorrect time. The resultant said they had no tables for 45 mins but the app said 10 mins.
The whole premise of the app is to be somewhat correct. Won’t use again and will warn others it is very inaccurate
The whole premise of the app is to be somewhat correct. Won’t use again and will warn others it is very inaccurate
Extremely poor experience, OpenTable much superior
Extremely poor UX gives a very amateur feel to the app. Shame to see great restaurants using such a badly constructed app that gives a negative start to the dinning experience. Removed as soon as I could, we almost missed our table due to this app!
I heart Dojo Bookings
The best restaurants and bars
Aspire lounge
Amazing greetings from the reception and fantastic employees. A great way to start a holiday.
Doesn’t notify you when table ready
Can’t even do it’s one job and let you know when the table is ready. Instead you get that message via text, so if you have app open waiting for a it to notify you and aren’t looking at texts you’ll miss out on a table.
No time estimate gives it 1 star
Good idea however having no indication if wait time is minutes or hours makes it pointless to plan your time. If there was a long wait, we wouldn’t bother and find find an alternative. If it was short then happy to wait. Last time we used the app, had no idea of how long the wait time was. Ordered food/drinks at another venue and then got a text to say our table was ready. Pointless!
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Confusing app
Misleading info
Dodgy text messages
Following online booking on the day of the visit Dojo sends you an extremely dodgy looking text. It only shows you half a sentence from the message and then gives an unreadable link to click. Looks like 100% fraud! There is no way to check the messages through the app. And if you follow the dodgy link it says you have to re-confirm your booking so it's not cancelled. For what was planned as a pleasant experience on a night out this gives entirely unnecessary level of stress through a very unprofessional implementation
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No communication at all
I used this at an airport lounge and went from 61st to 60th in line over 30 mins. Then, suddenly my spot is ready and I have to rush over.
If the business using it doesn’t know how, then it’s a poor experience for the users. Waste of a download
If the business using it doesn’t know how, then it’s a poor experience for the users. Waste of a download
Not working
Just hangs, doesn’t work.
So quick and easy to use
Love this app, so quick and easy to use. Can book a restaurant with a few clicks.
palestinian cuisine is missing on this app
absolute disappointment - do better.
Broken
The app was stuck in a loop. I couldn’t get an easy update of where I was in the queue
