Custom search isn’t working
The app is usually spot on, however the last week the custom search function doesn’t work correctly. For example if I choose 02/04/2025 - 03/04/2025 to view transactions in that period it automatically changes to 01/04/2024, making it impossible to see transactions from
The Time period that I need to. It will not show me the dates I put it in the date in the ‘from’ box always jumps back to the day before I need to check.
The only work around is to use a desktop pc to check. Making the app currently useless once it goes past midnight as I’m unable to check a custom timeframe.
The Time period that I need to. It will not show me the dates I put it in the date in the ‘from’ box always jumps back to the day before I need to check.
The only work around is to use a desktop pc to check. Making the app currently useless once it goes past midnight as I’m unable to check a custom timeframe.
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They are like ripoff
Dont waste your money charges too high
Too many bugs
Won’t allow log in. Won’t recognise on biometrics. Pretty disappointing
Not working
I was trying 20-30 times your App not working always ( something wrong) I don't know why you not fixing your App
Doesn’t work that well
I’ve had a lot of problems with this app not working properly.
Dojo
There names come from Dogie
Exactly it's fet to there
I was tried to cancel the contract because of highest crazy rate and raising a few times
And then when i cancelled their contract they charged me extra as they didn't accept cancellation and the charge one month ahead as they asking for notice of cancellation
Worst experience with them
Ill advise nobody trying with them anymore
Just thieve and rob you
Exactly it's fet to there
I was tried to cancel the contract because of highest crazy rate and raising a few times
And then when i cancelled their contract they charged me extra as they didn't accept cancellation and the charge one month ahead as they asking for notice of cancellation
Worst experience with them
Ill advise nobody trying with them anymore
Just thieve and rob you
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Won't let me log in
Keeps signing out and won't let me log in. Passwords and username are fine. Keeps saying error.
Great app
Wow so many features !!
Tap to pay with iPhone is Amazing kit !
Order new card machines etc also amazing wow
So good
Tap to pay with iPhone is Amazing kit !
Order new card machines etc also amazing wow
So good
🥶
Somebody have the same problem like me?is going frozen all the time this app🤬🤬🤬
Good. Needs to be A LOT better
Been using for a year. Whilst it can be ok, it’s slow, especially for transactions tab. I would like deeper integration into the till system (SumUp) so I can see actual sales data like what was on the order. I would like to see actual gratuity per transaction not just as a global ‘lump sum’ amount. I would like ‘compare’ feature so I can see how we are tracking against past day/week/month… similar to the Google Analytics app. Tap to Pay has no ability to remove an old device, and despite asking 4 times, I still have an old phone showing as ‘active’ on there. No integration with Walk-Up system to see at a glance what’s been booked. Also no integration of that functionality and the till system either, still requires manual input. No loyalty scheme for business owners. So overall it’s ‘ok’ …but in a data driven and integrated world, is that enough any more?
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No summary on app
My club have just started using DOJO. Machines are great however not too happy that the app does not have a card summary option just like the card reader. This was a great tool that I. I had it with a previous supplier. However, we are on as 6 month contract start.
Bugs!
Only just started using Dojo payment machine and first time using the app but have not been able to get far as it keeps crashing. Was trying to use the tap to pay function but never got round to it before it crashed again. Seems like a very useful app but major bugs need sorting. Also heats the phone up a lot when using (before crashing!)
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App shows payments declines and then charges
The app shows payments declined then when you check your dojo account shows accepted and then vice Versa and causes massive confusion.
Regards
Regards
Fails regularly
App fails on regular basis
Good app but some major features missing
Good app, I can check everything on the go, but some major features missing.
1. The monthly invoice is not available in the app.
2. No custom range for transaction.
3. Unable to download monthly pdf statements of the card taking.
Otherwise is really good app and instant notification. I hope the will add above features soon.
1. The monthly invoice is not available in the app.
2. No custom range for transaction.
3. Unable to download monthly pdf statements of the card taking.
Otherwise is really good app and instant notification. I hope the will add above features soon.
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Fantastic App
Very clear information on payments, settlement and PCI compliance is so easy compared to previous provider
Simply fantastic
Very user friendly.
Kyriacos Tsikkini
Everything your business needs in one place. What more can you ask for. What a great Company and App... Thank you
Works wonders
Everything you need in one place, what more could you ask for!
Great company and lower prices
Great app that allows you to track your payment data. Paymentsense is a really good company. Great customer service and lower prices. What’s not to like.
