Dojo for Business User Reviews

Dojo for Business - payments

PaymentSense

💼 Business

Customer Experience

Positive experience33.3% of reviews

Neutral19.0% of reviews

Negative experience47.6% of reviews

~ Based on 21 written reviews from the US App Store.

Is Dojo for Business Safe?

Not enough ratings yet to assess Dojo for Business.

Is Dojo for Business Legit?

Dojo for Business - payments appears to be a legitimate app. AppsHunter Legitimacy Score for Dojo for Business is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not letting me log in on app

So frustrating always logs me out and now it doesn’t let me log in so I’ve had to log in via safari web page

Shuhelmiah101

a month ago

Response from developer

Thank you for flagging this with us. We would very much like to assist with this! Can you please reach out on 0800 044 3550 or email us at support@dojo.tech

Custom search isn’t working

The app is usually spot on, however the last week the custom search function doesn’t work correctly. For example if I choose 02/04/2025 - 03/04/2025 to view transactions in that period it automatically changes to 01/04/2024, making it impossible to see transactions from
The Time period that I need to. It will not show me the dates I put it in the date in the ‘from’ box always jumps back to the day before I need to check.

The only work around is to use a desktop pc to check. Making the app currently useless once it goes past midnight as I’m unable to check a custom timeframe.

Andy-94

a year ago

Response from developer

Hi Andy, thanks for raising this with us. Our developers are aware of this and are working tirelessly to resolve this as soon as possible. In the meantime, if you need any additional guidance, please don't hesitate to get in touch on 0800 044 3550.

They are like ripoff

Dont waste your money charges too high

Nads.08

2 years ago

Response from developer

Hey, thank you for raising this with us. We'd love to discuss this in more detail, so please don't hesitate to reach out on 0800 044 3550, or email us at support@dojo.tech.

Too many bugs

Won’t allow log in. Won’t recognise on biometrics. Pretty disappointing

Paying account user

2 years ago

Response from developer

Hi, thank you for reaching out. We would recommend reinstalling the app to see if that resolves the issue! If the problems reoccur then please give us a call on 0800 044 3550 or email us at support@dojo.tech so we can investigate further.

Not working

I was trying 20-30 times your App not working always ( something wrong) I don't know why you not fixing your App

goran75ali

2 years ago

Response from developer

Hi, thank you for raising this with us. If you haven't already, we would recommend reinstalling the app to see if this helps! If you are still experiencing issues after trying this then please give us a call on 0800 044 3550 or email us at support@dojo.tech.

Doesn’t work that well

I’ve had a lot of problems with this app not working properly.

caroncaz

2 years ago

Response from developer

Hi Caroncaz, thank you for raising this with us. We would very much like to assist with this! Can you please reach out via feedback@dojo.tech with additional details so we can help?

Dojo

There names come from Dogie
Exactly it's fet to there
I was tried to cancel the contract because of highest crazy rate and raising a few times
And then when i cancelled their contract they charged me extra as they didn't accept cancellation and the charge one month ahead as they asking for notice of cancellation
Worst experience with them

Ill advise nobody trying with them anymore
Just thieve and rob you

Luzan las

2 years ago

Response from developer

Hi Luzan, thank you for flagging this with us. Please give us a call on 0800 044 3550 or email us at support@dojo.tech if you require further assistance.

Won't let me log in

Keeps signing out and won't let me log in. Passwords and username are fine. Keeps saying error.

chappersl

2 years ago

Great app

Wow so many features !!

Tap to pay with iPhone is Amazing kit !

Order new card machines etc also amazing wow

So good

ty_marson

2 years ago

Response from developer

Hi Ty, thank you so much for your fantastic five-star feedback. We are so happy you are enjoying all the Dojo app has to offer!

🥶

Somebody have the same problem like me?is going frozen all the time this app🤬🤬🤬

CATALIN1575

2 years ago

Response from developer

Hi Catalin, thank you for reaching out! We would love to see what we can do to help. Please email your contact details to feedback@dojo.tech or give our Customer Service Team a call on 0800 044 3550.

Good. Needs to be A LOT better

Been using for a year. Whilst it can be ok, it’s slow, especially for transactions tab. I would like deeper integration into the till system (SumUp) so I can see actual sales data like what was on the order. I would like to see actual gratuity per transaction not just as a global ‘lump sum’ amount. I would like ‘compare’ feature so I can see how we are tracking against past day/week/month… similar to the Google Analytics app. Tap to Pay has no ability to remove an old device, and despite asking 4 times, I still have an old phone showing as ‘active’ on there. No integration with Walk-Up system to see at a glance what’s been booked. Also no integration of that functionality and the till system either, still requires manual input. No loyalty scheme for business owners. So overall it’s ‘ok’ …but in a data driven and integrated world, is that enough any more?

Robsta_B

3 years ago

Response from developer

Hi Robsta, thank you for your review, we always appreciate feedback as we are constantly looking to improve our products! We would very much appreciate an opportunity to take additional details and discuss this in more depth. Please reach out via the following email, feedback@dojo.tech, so we can get something arranged!

No summary on app

My club have just started using DOJO. Machines are great however not too happy that the app does not have a card summary option just like the card reader. This was a great tool that I. I had it with a previous supplier. However, we are on as 6 month contract start.

Big Dave57

3 years ago

Response from developer

Hi, thank you for your review! We're always looking for ways to improve our products & features - please can you email feedback@dojo.tech for further support!

Bugs!

Only just started using Dojo payment machine and first time using the app but have not been able to get far as it keeps crashing. Was trying to use the tap to pay function but never got round to it before it crashed again. Seems like a very useful app but major bugs need sorting. Also heats the phone up a lot when using (before crashing!)

chocho8

3 years ago

Response from developer

Hi, thank you for your review! We would love to see what we can do to assist! Please email your contact details to feedback@dojo.tech so we can reach out. Tap to Pay is a brand new feature so we will be sending regular updates, please check the app store and make sure you are running the latest version!

App shows payments declines and then charges

The app shows payments declined then when you check your dojo account shows accepted and then vice Versa and causes massive confusion.

Regards

Seccy89

3 years ago

Response from developer

Hi. Thank you for raising this with us! So we can look into this can you please email us @ feedback@dojo.tech with your contact details?

Fails regularly

App fails on regular basis

andinow84

3 years ago

Response from developer

Hi. Sorry to hear that the app isn't working consistently for you! So we can look into this, please can you email feedback@dojo.tech with your contact details?

Good app but some major features missing

Good app, I can check everything on the go, but some major features missing.
1. The monthly invoice is not available in the app.
2. No custom range for transaction.
3. Unable to download monthly pdf statements of the card taking.

Otherwise is really good app and instant notification. I hope the will add above features soon.

PopalNajim