Horizon Smartphone App

App stops and freezes

Lost ability to assess menu on call

Cannot transfer, speaker, or end calls

History screen does not allow deletion

Screen does not automatically refresh

Missed calls not displayed

Does not work with AirPod earbuds

Delay before call connects

Speakerphone option does not always work

Password needed for voicemails

Do not disturb function does not always work

Does not allow answering calls on time

Hangs up calls randomly

Voicemail password not accepted

Cannot clear call log

Harder to navigate

Cannot always find speaker option

Receiving internal calls - no sound

Calls constantly drop

Cannot use AirPods

Zero audio with AirPods

Calls pushing through DND

Calls drop and not received

Needs re-downloading weekly

Passwords are too long

Doesn't let you log in

No support from company

Crashing and locking up

Massive delays between desktop and mobile ringing

Finished call on desktop, mobile rang afterwards

Stops working after turning off VOIP

Constantly states missed call without allowing pickup

Login is completely unreliable

Consistently ignores phone settings (DND, driving)

Rings through while driving and DND is on

Rings through regardless of notification settings

0 voicemail notifications every hour

Voicemail notifications turned off, still rings

Rarely gets updates to fix bugs

Poorly designed

Needs to be reinstalled regularly

Recent update hasn’t improved it

Latest update makes dialling difficult

Buttons too small and close together

Colours too similar

Doesn't respect iPhone system-wide DND settings

Requires manual DND setting in app

Requires constant deleting and re-downloading

Faulty, temperamental

Delays between calls

Audio drops in and out

Half the time calls aren’t received

Massive delays in calls ringing

Calls constantly drop when trying to transfer

Cannot use desktop app to dial out from phone book

Drops calls all the time

App will not let you answer calls

Calls ring out even after answered

0 voicemails notifications constantly

Voicemail turned off, still notified

0 pending voicemail message updates regularly

Outgoing calls usually work

50/50 chance of call connecting when answering

Caller disconnected if call doesn't connect

Irritating notifications that there are 0 voicemails

Notifications every minute

Disconnects Bluetooth audio and reverts to phone

Notification every 30 mins saying 0 pending voicemails

Notification every 2 hours informing 0 voicemails

Notifications throughout the night

Notification started again after listening to voicemail

Notification of having 0 voicemails every half an hour

Call quality very poor

Delay while calls diverted from desk phone to app

People hang up by the time it goes through

Quality of call is poor, can't hear each other

Recent update results in reminders of zero voicemails

Latest update keeps telling me zero voicemails

Latest update tells me zero voicemails every minute

App was fine until latest update

Latest update causes 0 pending voicemails notification

Latest release has irritating notifications for 0 voicemails

App completely broken after login

Unable to click on any features after login

Intermittently take calls if app doesn't cancel

App requires serious testing

iOS bugs when selecting previous caller

Selecting contact from iPhone contacts defaults to first alphabetical

No Apple Watch support

Allow deletion of call history

Automatic screen refresh for missed calls

Ability to add work contacts to app directory

Direct access to iPhone contacts

Ability to switch on do not disturb

Improve user interface for larger buttons

Block nuisance numbers

Apple Watch support