Forced switch to Webex
The HiHi app worked fantastically - exactly as needed and was a key point in the sales talk which convinced a switch to this company for our telephone systems. Unfortunately HiHi/4Com have now ended support for this app and decided to integrate Webex for mobile office calls… this doesn’t work seamlessly (contacts do not mirror from office desk phone into Webex for example) and is frustrating at best. A backward step for something we are now locked into for 7 years.
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Early days
We have only just got the handsets in our office. So far they are fine. What is really frustrating is that all calls save on the native phone under recents even when this feature is switched off on the app. I have to make sure I delete my recents on the native phone just to clear all the work numbers called. If you are going to have a feature to turn off save to native phone. Please make sure it actually works before you roll it out.
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Good feature, needs tweeks
Great idea, but need to be able to see if a call has been answered or actually missed on the other hihi devices.
Goes offline from time to time, so I’m not confident that I am getting all calls.
Should be able to copy and paste to make it easier to call a customer back using normal mobile where there is a internet issue.
Goes offline from time to time, so I’m not confident that I am getting all calls.
Should be able to copy and paste to make it easier to call a customer back using normal mobile where there is a internet issue.
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Ahmed
Hi,
Why is the number of simultaneous users limited ?
Why is the number of simultaneous users limited ?
When it works
When it works it’s good but more often than not, I answer the call and can’t hear the other person which always seems unprofessional through no fault of our own. Have uninstalled and reinstalled the app numerous times. Shame really as it is a really useful tool but not when it is so h reliable
