DOKODEMO Japanese Marketplace User Reviews

Name: DOKODEMO Japanese Marketplace
Rating: 4.31098 (328 reviews)

DOKODEMO Japanese Marketplace

vega corporation Co.,Ltd.

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience27.5% of reviews

Neutral12.5% of reviews

Negative experience60.0% of reviews

~ Based on 40 written reviews from the US App Store.

What users say

Summarized from real user reviews of DOKODEMO Japanese Marketplace. Based on 328 reviews and a 4.3/5 average, it highlights the 6 positives and 43 negatives reviewers mention most about this Shopping app.

Positive things

👍Great products from Japan
👍Reliable platform for purchases
👍Fast shipment (in some cases)
👍Trustworthy service (in some cases)
👍Good app (general positive)
👍Easy to buy Japanese things

Negative things

🐛App crashes constantly
🐛App does not work after update
🐛Slow and sluggish experience
🐛Confusing user interface
🐛Errors when selecting categories
🐛App runs extremely slow
🐛Randomly switches to Japanese
🐛Outrageous shipping fees
🐛No free shipping promotions
🐛Shipping based on weight
🐛Need to pay shipping from different sellers
🐛Annoying emails, cannot unsubscribe
🐛App is more like a web browser
🐛No 'go back' arrow
🐛Cannot move around the app
🐛Does not ship to Canada (but option available)
🐛'403 Forbidden' errors
🐛Heavy traffic issues
🐛Awful app design
🐛Search engine sucks
🐛Logs out frequently
🐛Expensive shipping
🐛Combined shipping handling fees are high and not transparent
🐛Terrible customer service
🐛Expired food received
🐛Products not designed for USA
🐛Cannot return unusable products
🐛No phone customer service
🐛Slow app performance
🐛Does not memorize login details
🐛Lost items due to transportation, only points offered
🐛Frustrating app experience
🐛Back button disappears
🐛Not accessible for voiceover
🐛Interface not intuitive
🐛User not logged in
🐛Doesn't search at all
🐛Cannot select faster delivery
🐛Cannot pay
🐛Shipping fee too high
🐛App is too heavy, won't download pages
🐛No variety of expected products (kawaii, anime)
🐛Cart and payment issues (items not in same cart)

Is DOKODEMO Japanese Marketplace Safe?

DOKODEMO Japanese Marketplace appears safe based on user ratings. AppsHunter Safety Score for DOKODEMO Japanese Marketplace is 85/100.

This assessment is based on 328 user ratings, with an App Store average of 4.3/5.

Safety Analysis

79.9% of ratings point to a safe experience

9.5% of ratings suggest some concerns

10.7% of ratings point to a risky experience

~ Based on 328 App Store ratings for DOKODEMO Japanese Marketplace.

Is DOKODEMO Japanese Marketplace Legit?

DOKODEMO Japanese Marketplace appears to be a legitimate app. AppsHunter Legitimacy Score for DOKODEMO Japanese Marketplace is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App crashes

Idea is good but app crashes constantly
Sometimes it doesn’t load the home page

The original Pete

2 months ago

This new update is bad

Ever since I updated my app to its newest version, this app just does not work at all. For clarification, I have one of the newer iPhone models and my phone is fully updated… so it can’t be that.? Why change an app that worked just fine before?

Kimberlyxxii

a year ago

Response from developer

We are sorry that you are experiencing some issues with our app. We would like to review in more detail the issues you are experiencing, so can we kindly ask that you submit an inquiry through our website inquiry form. If at any time the app is not working, please do use the web version temporarily. We hope to hear from you soon. Thank you.

It’s not an app

It’s more like a web browser to browse DokoDemo. It’s slow, sluggish, very confusing and not overall a good experience.

ItsMattT

2 years ago

Error

Get errors when selecting a category.

voxx21

2 years ago

I’m disappointed

This app has such great potential. It allows products from Japan to reach consumers all around the world. But it has a many flaws. The app runs extremely slow, and randomly turns from English to Japanese. The shipping is outrageous. I wish they just had a standard amount for shipping instead of basing it on weight. (for example, standard shipping for all orders on Stylevana is 6$) they also do not have any promotions that allow free shipping if your purchase exceeds a certain amount. (for example, orders $50+ =free shipping) You should not have to pay the shipping from different sellers. Consumer shouldn’t have to buy directly from the sellers on DOKODEMO. DOKODEMO should be the third party between the sellers in the consumers. If DOKODEMO fixed these things I would happily buy from them, but until then I’ll have to take my business elsewhere.

Love_noel

3 years ago

Annoying emails

I can’t unsubscribe in my emails, which is annoying

TheUltraHermiit

4 years ago

Needs some tweaks

I’d love to be able to check out from one shop when my cart has items from different shops. I want to keep the items in the cart for the shops I’m not ready to check out yet, instead the cart combines all the items from all the shops and I either have to check out all items or delete items I’m not ready to check out yet.
Also I’d like to be able to edit favorites, to move them up and down or group them in smaller folders and not to keep scrolling all the way to the bottom of list.
And also to add in a button to click to specific page and not always have to scroll down to the bottom of each page and can only go to the next 1 or 2 page at a time. There also has to be page buttons at top and bottom of page. Thank you

moonshinendbeta

4 years ago

Response from developer

Thank you for your valuable feedback. We apologize for any inconvenience and will take your feedback into consideration as we work towards improving our app.

Language

I did not buy anything because it all in Japanese, I speak English and Spanish only.

CL77More

5 years ago

Response from developer

Thank you for your feedback! Our APP is available in Japanese, English, and Chinese. You can convert the App to English after downloading it. In order to assist you, please create an account from our official site via a browser first: https://dokodemo.world/en/ After an account is created, submit an inquiry to our customer support to assist you with using the App. Thank you! [Customer Support] https://dokodemo.world/en/es/mypage/contact/#/

The language not stable

I were searching for skin care products when I clicked on the system automatic changed the language to Japanese, could you please fixed?

monica nguyen little

5 years ago

Awful app

Hi can please the developer to look into this app? The go back arrow is not there? How it could be like this? The 1st version is basic but at least can use it. Now I can even move around.😱

Ygks

5 years ago

It doesn’t ship to Canada

I downloaded it made an account and changed it from USA to Canada but it says unprocessable entity cannot deliver to selected country but it allows me to choose Canada, If you won’t ship to Canada don’t make it an option you can choose.

yungschoolleaner

5 years ago

Site doesn’t work!

Either you see “403 Forbidden” or you see that they have “heavy traffic” since October! What a waste!!

timnn

6 years ago

Response from developer

We are very sorry for the inconvenience. Service has been restored and we are not aware of any access issues at the moment. We can suggest clearing your cache before trying to access the mall again. Thank you.

Great product

Great service ,enjoy to buy online

很喜歡

6 years ago

What Happened???

The app is not working! When trying to log in it gives me a message saying “403 Forbidden”! I juts ordered $200 worth of products and I have no way to check on my shipment! Someone please check what’s going on with this app and fix it, I need my products or my money back!

There’s no customer service for this app which is ridiculous coming from a country that’s supposed to be all about “excellent service and pride in it!”. x[

Papillion_13

6 years ago

Response from developer

Typically, customers can contact Customer Support from the "Contact Us" form on My Page. However, we are currently experiencing some difficulties with our site and app loading properly. Until service returns to normal, we humbly request your patience while we work towards resolving the issue. If you have an urgent request, please contact Customer Support: at support@dokodemo.world *Please be sure to include your order number starting with “D”. We sincerely apologize for the inconvenience. Thank you for your patience and support.

403 forbidden

I cannot access the app and on the web. It's to be 403 forbidden. I'm at Melbourne. I still access normal before

minn tran

6 years ago

App sucks

They should have a better design, also the search engine sucks. Overall I don’t enjoy using this app at all.

74666

6 years ago

Everything is good but...

When i shop on Dokodemo page, everything is good but there is only one thing that is really annoying: even if i signed in already to shop, the app logs me out almost every 10 minutes and i have to sign jn again and again and again. Please fix it if you can so we only to sign in one time only. Thank you

amynguyen2020

6 years ago

Shiping is expensive

It’s just way to expensive 🙁

username124533

7 years ago

Great service

Fast shipment and trustworthy

Skinpotions_cdo

7 years ago

Beware of combined shipping fees

I am a first time user of this app. Bought 3 items about $32 USD. Shipping fees was about $7.50. My order was automatically put to combined shipping, which added extra $15.5 USD for combined shipping handling fees. I know DOKODEMO has to make some money off the customers, but they should be more transparent about this fees since I didn’t know about this fees until the very last step of payment.

Sparta Lady