DO NOT PURCHASE
I have sent in multiple requests to talk to someone and it has been 48 hours and I have heard nothing after getting sent messages that I will be contacted by support within 24 hours. They steal your money and it’s not worth it
Left hanging
I subscribed to DoMental for three months. I was down to the final days of my subscription and talking with my therapist and out of no where was told by “support” she was no longer with DoMental and was given a new therapist. I only had a few days left so I wrote back saying it wasn’t worth it to start from the beginning with a new therapist in my last few days and asked for any explanation on what happened to my therapist who I had come to trust as we’d talked almost everyday for three months. I got no reply, no explanation, nothing. My therapist was amazing but the final days of my subscription was just all very odd and left me wishing for closure on the whole process. I guess that’s a downside of virtual therapy but I wish things had ended differently.
Show more
Awesome resource when needed
This is such an awesome resource for anyone who isn’t able to go to therapy or needs someone when “normal” therapy hours are not available. It’s also great for anyone who who had any anxieties about therapy as this can be done in the comfort of their home.
First therapy app I’ve used and it’s helped me so much
Starting therapy was intimidating at first. It felt like kind of a big deal. The first week was one reassurance after the other, from the therapist to the tech support people and even the emails they send (I assume everyone gets them) - it was all warm and made starting therapy a lot easier than I thought it would be. On week 2 I felt much more comfortable, and it is nice having someone to talk to on an agreed upon time each day. Gives me something to look forward to. My experience has been very positive.
Show more
Great online therapy
I wasn’t expecting online therapy to be so great. Simple, intuitive, matched with a great counselor. A bit pricey for someone with five kids, but I would definitely recommend it to everyone.
