Good content, poor user experience
We’ve found some really good instructors on here, some less so. The student reviews are typically a pretty good guide. My aggravation is the app’s lack of understanding that many of us do NOT want courses in other languages, will NEVER take a course in another language, and do NOT want them to keep emailing us “great new courses” that we get all the way to checkout and have to remember “oh wait - let me make sure this is in English before I buy”. My settings say English. I’ve had to cancel two courses for language when we first started on the app. And yet today I get an email with three “new courses I would like” and two of them are in a foreign language. I doubt we are unique on this? Seems like a simple concept to fix, but instead now I’ve had to just turn off notifications entirely so my daughter doesn’t accidentally purchase again. Frustrating.
Show more
Highly dissatisfied for dishonesty
I recently purchased a class with no obvious label that it was secretly opting me in for a $349 annual subscription plan… in fact, I didn’t see any info about it until the charge was made…
Apparently this subscription is for credits to get classes as they come, but in no world would I pay for such a subscription when you can buy individual classes when they are on sale… I am beyond furious as they have no working phone support number and they use AI to respond to multiple emails to dispute the subscription… this company cannot function with deceptive marketing.. it is a lawsuit waiting to happen. Sad, because I love the artists they host to teach classes.
Apparently this subscription is for credits to get classes as they come, but in no world would I pay for such a subscription when you can buy individual classes when they are on sale… I am beyond furious as they have no working phone support number and they use AI to respond to multiple emails to dispute the subscription… this company cannot function with deceptive marketing.. it is a lawsuit waiting to happen. Sad, because I love the artists they host to teach classes.
Show more
Watch your renewals
Be very careful when subscribing and cancelling. If you email asking for cancellation they will not cancel your subscription but continue charging you, it happened to me for 2 years. They took out $584 last month. I could not believe it! Domestika refused a refund even though I asked my subscription to be cancelled 2 years ago.
I ended up putting a claim through PayPal and am very grateful to them for giving me the refund.
I ended up putting a claim through PayPal and am very grateful to them for giving me the refund.
Show more
Do not subscribe for Domestika
I highly doubt not recommend Domestika. They tricked me to sign up for a course of 1€ and then they deducted a full subscription from my account without any notice. I tried all the ways to return back then money. I even sent them emails but no reply. And they back this up with their policies. On top of all that the content of the courses is very surface level and weak. You can not depend on that only to truly lean new skill
Show more
Fácil
Aprendizaje
