Dometic Climate User Reviews

Name: Dometic Climate
Rating: 1.7 (7 reviews)

Dometic Climate

Dometic Group AB

🌟 Lifestyle

Customer Experience

Positive experience6.1% of reviews

Neutral6.1% of reviews

Negative experience87.9% of reviews

~ Based on 33 written reviews from the US App Store.

Is Dometic Climate Safe?

Not enough ratings yet to assess Dometic Climate.

Is Dometic Climate Legit?

Dometic Climate appears to be a legitimate app. AppsHunter Legitimacy Score for Dometic Climate is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Correct app for led light

This is actually the correct app for using for the go area lamp. If you’re having trouble connecting, please be sure to go to your privacy and security settings on your phone and go to Bluetooth and then click on Climate and turn the button to green. Then it will allow you to pair on the first try.

jimcord

24 days ago

Ganz schlimm

Die App verliert alle ihre Einstellungen innerhalb von 2 Wochen. Alle gespeicherten Geräte sind weg. Passwort vergessen geht nicht ; neu registrieren auch nicht. Und wenn es mal klappt piept die FreshJet bei jeder Handyeingabe - warum macht man sowas. Wäre ich mal bei Truma geblieben

<#BlackPearl#>

3 months ago

Response from developer

Hi, thank you for your review. We have a new app available for your airconditioning unit: Dometic Power. Please consider using that one. Kind regards, Dometic Customer Service

Useless app

The app is useless, can’t create an account to login with, and seems to have no connectivity with wifi yet it’s a selling point, is that not fault advertising?

Adam, G

3 months ago

Response from developer

Hi, thank you for your review. We have a new app available for your airconditioning unit: Dometic Power. Please consider using that one. Kind regards, Dometic Customer Service

Immer Login Probleme

Jeden Urlaub Probleme beim Anmelden:
Die App meldet den Nutzer immer wieder ab, dann gibt’s Probleme beim neu anmelden:
Passwort zurücksetzen friert ein, manchmal hilft es, ein neues Konto einzurichten, alles in allem ist man in jedem Urlaub mehrere Stunden oder Tage damit beschäftigt, die App anzumelden.
Sollte man das dann doch irgendwie geschafft haben, funktioniert die Steuerung recht passabel, Zustand des Außenlichts wird falsch angezeigt

olmena

4 months ago

Response from developer

Hi, thank you for your review. We have a new app available for your airconditioning unit: Dometic Power. Please consider using that one. Kind regards, Dometic Customer Service

Leider sehr schlecht.

Von 2025 im Oktober funktioniert sie noch und jetzt nichts geht mehr in 2026 Mai

Runnersdrive

4 months ago

Response from developer

Hi, thank you for your review. We have a new app available for your airconditioning unit: Dometic Power. Please consider using that one. Kind regards, Dometic Customer Service

Firmware Update

Beim starten der App soll ich nach Firmware Updates suchen lassen. Es wird ein Update gefunden, ich muss eine Aktivierungsemail auslösen, die kommt auch und ich klicke aktivieren. Dann kommt erfolgreich aktiviert und zurück zu mobile app…. Danach das ganze Spiel von vorne… die Firmware wird auch nach vielen Versuchen nicht heruntergeladen…

Ap73527

5 months ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Seit 1.3.0-rc.1 Katastrophe

Seit dem Update der Klima, was übrigens ca. 20 Versuche gedauert hat, gehen viele Funktionen nicht mehr.
-Sehr schlechter Verbindubgsaufbau
-Die Innenbeleuchtung lässt sich EIN, jedoch nicht wieder ausschalten.
-Die Dimmung des Innenlichts funktioniert nicht mehr.
- Außenbeleuchtung wird falsch angezeigt.

So ist die App unbrauchbar geworden.

Vatti88

5 months ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

VERY upset!

Spent a small fortune (more than I’m comfortable spending), largely due to the advertised features of the Freshjet 7 Plus, including WiFi (yet it only has Bluetooth which is pointless), and VERY IMPORTANTLY, app control of the unit’s power-draw??? Where is this critical feature? It is THE reason that I chose this unit! Yes I know that I can adjust the thermostat and use sleep mode, fan speed reduction, etc… yes I know that there is soft start and inverter technology to be ‘gentle’ on batteries, but a primary feature that every company selling this range refers to in advertising and verbally when discussing features, is this unique ability to power-limit the unit for low power or sensitive off grid battery systems… yet it apparently doesn’t exist? I’ll be very happy to change this to 5 stars and even overlook the lack of pretty external ambient lighting on the roof unit (yet again another feature suggested in advertising and even visible in the app, yet absent), of this power limiter is ever added to MY UNIT THAT IS NOW INSTALLED! Damn you!

CananFodder

7 months ago

Response from developer

Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team, so please keep an eye out for coming updates. Kind regards, Dometic Customer Service

I want to like the app

I have a Freshjet 7 plus, love the air conditioner, and I want to like the app………… BUT………. Every day I open the app it asks me to login again on my device, being only able to connect with Bluetooth means I am or my wife is close enough to get the remote or the unit itself quicker than it takes for me to login, so what’s to point of the app?????

No Wi-Fi available in Australia, this would be the only reason why the app would be useful, and I may be willing to overlook having to login every time I open the app.

I think one star is fair given the purpose of an app is to make accessibility easier or quicker or to add extra functionality of which it does none.

parent 2 kids australia

9 months ago

Response from developer

Schlecht

Wird wohl nicht ernsthaft weiter entwickelt. Man kann sich nicht anmelden.

ML Eins

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Lights

When switching on the ac lights you can not turn off on App. Also the Bluetooth drops in and out.

OSLAPPA

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Zero stars.

Zero stars. The older version worked every time I used it, this app doesn’t even connect to my thermostat. -0 stars

JDZ28

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Schwach

Viel kann die App nicht. Und das was sie kann hat such noch Bugs. Ich würde mich schämen eine App dies Qualität zu veröffentlichen. Hat wohl ein Newbie programmiert welcher nicht einmal einen einfachen Test gemacht hat. Traurig Traurig.

George App.

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Bluetooth? Just

The Bluetooth works but only just from 3m away with very few functions, better off using the remote. Even the account login does not work.

Leekast

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Works for me!

Recently bought a new caravan and the dark remote is impossible to see without a light source. Using the app allows me to better control most of the functionality. But there are still features that are a bit flaky eg can’t turn light off

L0zzaM

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Viele Störungen

App funktioniert nur teilweise. Licht lässt sich plötzlich nicht mehr steuern. App findet auch keine Verbindung mehr zum Gerät. Device lässt sich nicht mehr entfernen oder neu verbinden. Anmelden als User klappt auch nicht: App dreht und dreht und dreht. Nicht gut.

Tiger911

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Theoretisch ganz nett, aber...

Die App kann das Licht innen wie aussen nur ein, aber nicht wieder ausschalten. In der App bewegt sich der Schalter, die Anlage piept, aber das Licht bleibt an

SirWallace

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Update Firmware funktioniert nicht

Das verfügbare Update der Firmware funktioniert nicht. Lässt sich nicht laden. Verlangt ein wlan (sehr sinnvoll für eine Womo Klima) oder irgendwelche Bestätigungen über email dir dann auch nicht funktionieren. Zum Abgewöhnen, so dass man sich fast schon nach nem anderen Hersteller insgesamt umschauen möchte das nächste Mal

Xaverman

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

Internal Light Off geht nicht

Die Funktion Internal Light Off geht leider nicht. Man muss das Licht am Gerät selber ausschalten.
Eine Timer Funktion finde ich auch nicht.
Eine App mit so wenigen Funktionen sollte aber einwandfrei funktionieren.
Schade.
Sonst tut sie, was sie soll.

Apple-Fan-007

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service

You’re app needs attention

The app has bugs , it will not turn the lights off ?

AU Purchase

a year ago

Response from developer

Hi, thank you for your review. We have reported the issue to our technical team. Please keep an eye out for the coming updates. Kind regards, Dometic Customer Service