Vegatouch Eclipse

Disconnected more than connected

Takes forever to reconnect

System bricked by update

Inverter and charger disabled

Lost ability to use slides and control lights

App sucks battery down quickly

Stays running in background

Mobile app no longer works after update

Touchpad thinks no wireless module

Can't connect via Bluetooth

Endless loop of 'attempting to connect locally'

Update made it useless

Impossible to connect after update

Panel and app don't know each other exist

App is absolutely terrible

Will not connect locally or remotely

Flat out does not work anymore

Totally useless

Doesn't connect

Bluetooth pairing needs to be fixed

Constant trouble with app

Can't connect locally or remotely since update

Cannot pair phone

Failure to update

Says need another update

App Store says most recent version is 016 but app says 017

Several calls to tech support for hours

Unit sent for update, now needs another

Firefly is useless

Updates do not work

Prevent remote access

Make promises and do not fulfill them

Treat customers as such

Wouldn't communicate

Can't get passed scan option for Bluetooth

Won't authenticate

People won't reply to email

Doesn't Connect

Continues to scan and reset

Substandard app development

Low app rating

Deserve more functionality and reliability

Frequently drops connectivity

Unexplainable delays in displaying status

Very limited user customization

Cannot check status faster than home devices

Does not work with iPhones

App does not show up in location services

Tech-support not helpful

Issue is in the app

Worked on and off

Quit communicating with iPhone completely

Tech support unable to help

App updated, now can't connect to module

Main screen in RV doesn't show eclipse

Unplugged and reset module numerous times

Works only when it wants to

Goes into a loop

Can't connect for more than 1-2 seconds

Tries to connect remotely

Tells you not connected to cloud

Switch to joining Locally

Internet connection is strong

System does not synchronize with internet

Total waste

Zero confidence in app

It does not work

Needs Bluetooth and Location Service to work

No way to turn on location for app

Great idea IF IT WORKED

Does not connect to module most of the time

Worked on three occasions last week, then failing

Loading Floor Plan, Syncing, Attempting to connect locally...

Fails to connect

Least reliable app

Persistent issue across all apps

Please stop draining battery

Struggle to keep it connected locally

Cannot operate slides and awnings remotely

If it doesn't connect locally, cannot stand outside and watch

Bug filled mess

Works once or twice, then goes into endless pairing loop

Have to depower and reboot firefly to get it to work

Bug has been present for well over a year

Doesn't work, do not buy any RV with this system

App connected, said update needed, now says update failed

Will not connect

Hard to believe it connected then went to update

Eclipse not being released

Nothing works

Remote connection now nothing works

Hundreds of people on forums can't connect

Not worked correctly for more than a day or 2

Rear Temp Sensor error

App keeps cycling trying to connect

Deleted and reinstalled app

Scan stops after 4-5 seconds

Bluetooth is enabled

Not stable

Not useable

Keeps resetting or trying to connect over and over

IOS 16 issues

Bugs in the latest release

Can't control electric part of Aquahot system

Some accent lights won't turn off

Bluetooth connection unstable

Layout does not fit screen with zoom/large font

Too expensive for connection issues

No Longer Connects

Loops in circles trying to pair after entering pin

Not recommended

Brand New RV - Terrible App

Updated firmware twice, contacted support, installed on multiple devices

Same errors others are describing

APP does not work

Disappointed this system made it into a 2022 coach

Have to turn off main power to reset every few days

Connection between phone app and device stops working

Tech support said to turn off 12 volt power

Not worth the money

Grey and black tanks don't register

Zero customer service

No motivation from company

Expensive, zero customer service

Installer lazy, non-caring, unmotivated

Randomly does continuous loop of trying to connect

Temp sensor error

Crapshoot on whether it will connect

Cannot fix these issues

Needs updated UI

Great concept - completely unreliable app

No temp control option

Needs an overhaul

Connects (Bluetooth) and then disconnects every couple seconds

Unusable in the meantime

Getting Temperature Sensor Error

Intermittent at best

Continuous boot loop

Only reads front grey and black tanks

Delay when pushing button

Update promised but not delivered

Less use of the app

Support lost interest

Incredibly disappointed

Incredibly inconsistent reliability

Clearly put on market without debugging

Frustration dates back to December 2020

Cloud connection reliability worse than Bluetooth

Paid a lot for this

Works maybe 50% of the time

Some tank levels don't match

App design needs help

Important controls run into iOS controls

Designers don't use the app

So so Bad

Done nothing to improve login experience

Over a year of dealing with horrible app

No improvements on connectivity

Unbelievable long wait times to log in

Forget about trying to log in remotely

Non-existent most of the time

Don't waste money or time

Invested little time in customer experience

Sad

Can't open app on iPhone

Can't sync with iPad

Terrible

Nothing but problems

App says too many devices connected

Will not work

Crashes every day

Most unstable iPhone app

Remote will never work

This app is terrible

So unreliable

Barely ever connects

WiFi in van not the issue

Poorly designed

Responds slow

No effort to add new features

Amazing they got through App Store Review without IAP

Expect app will be pulled

Lose access to updates

Entire system super insecure

Uses SocketIO over HTTP

Apple should not have approved

Backend socket server is crap

Sleazy money grab

Extremely unreliable

Barely beta quality

Every update kills pairing

Constantly rebooting module

Nerve to try and make customers pay monthly

Won't use in next RV

Only one device works at a time

System only allows one authentication

Doesn't seem to work with WiFi-based Firefly

Version does not have Bluetooth

Do not waste your money

Better energy management

Ability to turn off background mode

Fix update issues

Rewrite the app

Unfix update issues

Fix Bluetooth connection

Fix connectivity issues

Improve reliability

Add dark mode

Add advanced analytics dashboard

Fix battery drain

Improve local connection stability

Enable remote operation of slides and awnings

Fix endless pairing loop

Fix temperature sensor error

Improve UI

Add Alexa/HomeKit/Google Home integration

Open source the app

Allow multiple device authentication

Add Bluetooth to WiFi-based systems