Domicile365 Residency Tracker User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral0.0% of reviews
Negative experience52.6% of reviews

~ Based on 19 written reviews from the US App Store.

Is Domicile365 Residency Tracker Safe?

Domicile365 Residency Tracker appears safe based on user ratings. AppsHunter Safety Score for Domicile365 Residency Tracker is 92/100.

This assessment is based on 205 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 205 App Store ratings for Domicile365 Residency Tracker.

Is Domicile365 Residency Tracker Legit?

Domicile365 Residency Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Domicile365 Residency Tracker is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Back on track and loving this app

This app is a favorite - ol’ reliable for all things tax jurisdiction tracking. Exactly what it needs to be — and after a glitch the developers were responsive in correcting and addressing. Thanks team!!

Response from developer

Thank you so much for your review. If you or anyone needs assistance, please reach out at support@domicile365.com

Great day count tracking App

Responsive customer service. Latest update really speeded up report loading.

Customer service email doesn’t work!!

All my tracked days are missing since downloading new version . I’ve tried email 5 times. All emails bounce. This is misery on a stick. So frustrating as used to have excellent service. Anyone able to assist??

Response from developer

Can you please reach out to customer service at support@domicile365.com. The App is showing no outages or issues.

Taxable Days

This app does exactly what I need it to do. It is a little expensive but pays me back with reduced taxes.

Withdraw bad review

I am a convert after a bumpy start

Understanding the program and laws is critical. Once over that the app is great

Not great app

The app counts way to many locations- it double counts in many instances.
If I drive one town over it is a completely new entry with another when I return
Way too much work to decipher actual days spent in locations.

Do not download!

I made the mistake of downloading this app and registering on a trial basis. Despite deleting the app and multiple unsubscribe requests, they send an email every day!

Software quirky lately. Keep getting notifications for not getting location.

Software quirky lately. Keep getting notifications of not communicating and data does not update!

Cumbersome and inaccurate

The app fails to record locations and fails in its basic mission to provide a documented location log

Works as described, responsive support

The app seems to work well. I had an issue with the total day count not being correct. Their customer support replied back in a few days and resolved the problem.

Just note if you're traveling that the day counts per state will be more than your total time because of partial days.

Response from developer

We have reviewed your logs and they are in order. What happens is if you travel and are in multiple states on the same day, your aggregate state count is going to be higher than your country day count; each visit to a state counts so if you travel through 3 states on a day, you will register 1 day in the U.S. but 3 state day counts. Please reach out to customer service (support@domicile365.com) if you ever have questions on these issues.

Kinda blown away

This app just works as described … but what blew me away was the custom service when I had a question. Responsive, complete, and understanding.

Lastly this is my first ever app review, that’s how good this has worked.

Day counts don't add up

I've been using the app for a month. The country day count says only 23 days in the US (I never left the country) while the State Day Count shows a total of 30 days.

I thinks state tax auditor would question the accuracy of this app in an audit.

Response from developer

We have reviewed your logs and they are in order. What happens is if you travel and are in multiple states on the same day, your aggregate state count is going to be higher than your country day count; each visit to a state counts so if you travel through 3 states on a day, you will register 1 day in the U.S. but 3 state day counts. Please reach out to customer service (support@domicile365.com) if you ever have questions on these issues.

Buggy, slow, and awful interface.

One of the most poorly designed programs I’ve used in years. There is NO graphical user interface; just a few colored buttons. After entering two months worth of data in about two hours using drop down calendars that ALWAYS default to todays date, the ONLY way to see what I had done and still needed to do, was to export a spreadsheet and go through it day by day and line by line. NOT a good program.
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Very accurate tracking

Love the design. Love the features. Like the highlighted jurisdictions. Highly recommend.

Useful but not user friendly

Painful interface and website is worse

Terrible customer service!

I have been trying to contact the customer service department for a month with zero response. Once you sign onto this program, it is almost impossible to cancel. So be careful what you do.

Useful but not user friendly

Painful interface and website is worse

Domicile365

Pretty comprehensive residency tracking App. Charting and day counts by jurisdiction are great features.

No customer service.

The email that is given in the app is returned undeliverable.

The failure message says that the “domain domicile365.com could not be found”.

This app saps your battery power SO fast.

Response from developer

We are sorry for any issues you had with the App. The email address: support@domicile365.com has not had any reported outages the past several months. It is likely that the service issue was localized to your device/email provider. As for battery use, both the App User Guide and website frequently asked question section describe adjustments to the App settings which can be made to adjust battery use by reducing the precision of the tracking. By default, the App is set for the most precise and most frequent tracking.