Dot Personal Banking App User Reviews

Dot Personal Banking App
Dot Personal Banking App
Dot Microfinance Bank Limited

Is Dot Personal Banking App Safe?

Not enough ratings yet to assess Dot Personal Banking App.

Is Dot Personal Banking App Legit?

Dot Personal Banking App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Dot Personal Banking App is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I need to speak to an agent ASAP.

At first, I liked the app, nice graphics and it seemed pretty easy so I even preached about it and advertised it freely to my family and friends. I’m sure now everybody hates me ! How can you decline a transaction and still debit me? No way to contact your agents to ask a for a refund or even take the bother of trying to refund my money, at least other apps do same. And then you allow me register without prior notification that I will have a limit of #500 per day transaction! How then do I pull my savings out if your app keeps rejecting my BVN TOO. I am not happy and I have nothing to do with your bank again. It might mean nothing to you, the money you withheld from me . But that’s my savings and I feel bad, because na me carry my hand download the app without proper enquiries. 👎🏻
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Response from developer

We regret to note this. Please contact us at support@dot.ai with your account number and transaction details so that we can address your concern.

Smooth and reliable

So far very happy with the service! Support quite fast too. Great job guys

Response from developer

It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Really good app

Pretty seamless onboarding and sign on. In app use is also intuitive

Response from developer

Hi! We are glad that you like our app. We'd very much appreciate if you have any recommendations/suggestions for us to get 5-star rating. Thank you very much.

BVN

I’ve lost my BVN registered phone number, so I can proceed with it... you should collect details first before asking for BVN so that you’ll cross check if the person with the BVN is real and it will require a photo of valid means of identication.

Response from developer

Hi, we empathise with you on the experience. Kindly send us your account details along with the screenshot of the problem to hello@dotmfb.com so that we can help you. Thank you for using our app.

This is worst in terms of app development

App really needs to be figured out. Can’t sign up with BVN it’s hitting an error, when you try to sign up without BVN it still hits a glitch. Needs fixing

Response from developer

Hi, we empathise with you on the experience. Kindly send us your account details along with the screenshot of the problem to hello@dotmfb.com so that we can help you. Thank you for using our app.