Unlawful
Awful app putting Pizza Hut customers data at risk.
A joke
It takes money out of employees pockets and puts it straight in to door dash drivers pockets. It absolutely does not put employees of your company first.
Broken and user-unfriendly
Drains battery life, constantly freezes and won’t work until device is restarted, demands location even when not using the app, and has a severely outdated interface.
Drivers are better off manually checking off orders as delivered upon returning to restaurant.
Drivers are better off manually checking off orders as delivered upon returning to restaurant.
Awful at what’s it’s designed for
It baffles me how an app could be so poor at accomplishing the sole function that it was created for. I have been working at Pizza Hut for a while and I borderline stopped using this app entirely due to all its flaws. This app will constantly take me 10+ minutes in the wrong direction which results in angry customers and my delivery time shooting up, not to mention when it’s busy and I am unknowingly taking a 12 minute detour across town. I have started just putting the address in Apple Maps manually and tallying my tips up as I go. The only thing this app is good for is seeing the instructions that the customer left if I forgot to check in store. Other than that it is obsolete and even the managers encourage us to use google or Apple Maps instead and then just make sure the order is marked as delivered when we get there. If a developer is actually reading this (which I doubt, because this app is multiple years old and still sucks) please add in a function that lets you re route to your store after finishing an order. Also please add a place where you can see your tips for each order and please fix the issue with the wrong addresses. All it takes is adding a shortcut to a maps app that has the exact address. It already shows that the exact address is on the home screen but when I click the maps button it just gives me a rough estimate where it is and then I have to read mailboxes the whole way there. And that’s assuming it even brings me to the correct part of town. Genuinely awful app and it appalls me that this would be pizza huts choice app for a key part of their business.
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Bad
The development team should kill themselves
