Dreamehome User Reviews

Dreamehome
Dreamehome
Dreame Innovation Technology (Suzhou) Co., Ltd.

Customer Experience

Positive experience60.2% of reviews
Neutral6.9% of reviews
Negative experience32.9% of reviews

~ Based on 1,776 written reviews from the US App Store.

What users say

Is Dreamehome Safe?

Dreamehome appears safe based on user ratings. AppsHunter Safety Score for Dreamehome is 96/100.

This assessment is based on 12,495 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
0.8% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 12,495 App Store ratings for Dreamehome.

Is Dreamehome Legit?

Dreamehome appears to be a legitimate app. AppsHunter Legitimacy Score for Dreamehome is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

見守りカメラ

プラグイン読込み失敗となって
見れない
サポートに連絡したところアップデート中なので待てとのこと
アップデート中は見れないなんて見守りカメラの意味なし
毎日ペットの様子を見たいのに見れなくてクソ

Annoying subscription pop-up

There is an extremely annoying pop-up every time I open the app trying to get me to sign up for an email subscription. Get rid of it and I’ll switch to 5 stars.

Struggling more with the app than the unit

I just picked up an X60 ultra pro, unit installed well although I couldn’t initially find its wifi .. but the app !.. on ios crashes constantly, UI is non intuitive on scheduling and where the options are, very confusing workflow.. Also mapping created phantom rooms through floor to ceiling windows that I can seperate and grey our but not delete and the one thing that still eludes me is how I can take a large open plan living space and seperate it into kitchen, lounge and dining room.. I can segment a room from one side to another but what happens if I want to box a kitchen ?… driving me nuts trying o work this out…Initial impressions is a fantastic unit, less battery life and slower mapping and vacuuming than I expected and the app needs some serious attention but suspect its a keeper !.. still need to try the mopping..
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Too many ads

It’s a decent app, but way too many pop-ups and notifications. I don’t wanna keep buying more things, I just want to use what I have.

This is areal DREAM

Thank you so much for amazing product working like a champ 😁😁😁🙏🙏🙏🥳🥳🥳🥰🥰🥰

Вечно ничего не работает

Робот не работает, не подключается, убирает отвратительно

Blocks up

Blocks up the dust bin if I don’t vacuum multiple times a week. Would easily be fixed by emptying the bin more often (already has been set to the max) Its very frustrating that such a simple software fix lets down the whole vacuum

Mostly good

Wish I would stop trying to make me sign up or trying to force me to enable notifications.
I’m not interested.

Satisfaisant

À date, je suis très content et très satisfait.

Terrible app

Such an expensive product, worst app ever. Roborock app is definitely much better

junk

horrible

Terrible

Instructions are not clear. Turning on Robot Vacuum takes very unnecessarily long and when I tried to do the firmware update, it kept failing. Software and user experience is garbage, and most features of Robot don’t even work correctly

?????

Because of the password fiasco trying to set up account, the only way forward when using the forgot password is to give a mobile number, which I did not give on signing up or intend to, email would have been fine to reset password. So… as I purchased today, unless I get an answer by end of today on how to reset password using same email only, then I will be returning it and purchasing the roborock. 18/826
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Dreame 800

Simply amazing!!

All my Dreames come true

This set up is a game changer. At 5am France’s is busy cleaning floors for a fresh start to the day.

App keeps disconnecting from the wifi

Please fix the app. It’s very frustrating that the app keeps disconnecting from the wifi. It is soooo slow and nothing will load.

Dreame Aqua10 ultra roller

Le robot fonctionne très bien. J’étais assez dubitatif au départ concernant l’efficacité de ce type d’appareil, mais je dois reconnaître que je suis finalement très satisfait de son fonctionnement et de ses performances.

En revanche, l’application laisse selon moi un peu à désirer, malgré le fait qu’elle semble très complète.

Après avoir effectué la cartographie de la maison, j’aimerais pouvoir séparer correctement les différentes pièces, notamment au rez-de-chaussée (cuisine, salle à manger, séjour, entrée, toilettes, etc.), puis pouvoir les renommer librement afin d’identifier clairement chaque zone. L’application semble proposer la séparation des pièces, mais malgré plusieurs essais, je n’arrive pas à obtenir le résultat souhaité. Je ne trouve également aucune possibilité permettant de renommer librement les différentes pièces.

Ce qui est assez étonnant, c’est qu’en regardant plusieurs vidéos et tutoriels YouTube datant de quelques mois, cette possibilité semblait auparavant être disponible dans l’application.

C’est vraiment dommage, car le robot est excellent et cette fonction rendrait son utilisation et la gestion de la cartographie beaucoup plus pratiques au quotidien.

J’espère donc que Dreame pourra prendre en compte ce retour et, s’il s’agit d’une fonction qui a été supprimée ou modifiée lors d’une mise à jour, permettre à nouveau de séparer facilement les pièces et surtout de les renommer librement.

Hormis ce point concernant l’application, je suis pour le moment très satisfait du robot.
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J1

I bought the Dreame J1 pool cleaner hoping for a seamless experience with the app, but both the device and the customer support have been extremely disappointing.
The app continuously triggers error codes for propeller/thruster malfunctions. After sending the unit back for repair multiple times, the exact same errors keep popping up in the app as soon as the robot is placed back in the water.
Customer support refuses to issue a refund because it passed the 30-day window, offering only repeated repair cycles or refurbished replacements for a brand-new device that never worked reliably. The app is useless when the hardware fails this consistently. I do not recommend the J1 or this ecosystem.
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NEEEDS Dark Mode!

For the love of all that is holy! Please include a dark mode!!!

建议增加实时活动功能

方便看到扫地机扫拖进度