Dreamehome Reviews: Is It Legit?

Dreamehome
Dreamehome
Dreame Innovation Technology (Suzhou) Co., Ltd.

Customer Experience

Positive experience59.6% of reviews
Neutral6.8% of reviews
Negative experience33.6% of reviews

~ Based on 1,832 written reviews from the US App Store.

What users say about Dreamehome

Is Dreamehome Safe?

Dreamehome appears safe based on user ratings. AppsHunter Safety Score for Dreamehome is 96/100.

This assessment is based on 12,623 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
0.9% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 12,597 App Store ratings for Dreamehome.

Is Dreamehome Legit?

Dreamehome appears to be a legitimate app. AppsHunter Legitimacy Score for Dreamehome is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Customer service useless

I have problem with connecting Google home actually the problem wasn’t from connecting Google Home but the Dreamehome itself it doesn’t show up in the Google Home also good the reason why I’m gonna do that because Dreamehome can’t understand my comments I’m giving to it and I did two calls on Customer Serviceall they did is raise my blood pressure they did nothing but waste my time
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App not working

App is down !! Please ensure its up and working

Love it

Bought a dreame X50 ultra and it’s the best robot vacuum I’ve ever had! 10/10 easy to use, and set up! Highly recommend

iPhone Duo Support

Would love to see app optimization for iPhone Duo.

Zone rotation

Hello, I wanted to inform that when drawing zones there is a rotation button, but I cannot make it work. Is this a bug?

Great app, but need iPad app!

It is really difficult to draw zones on an iphone. ipad would help greatly

New update

Latest update made my vacuum unusable. Can’t reset, can’t do anything. QR code won’t even work

App no longer lets me control temp

I have the PM20 and the app no longer lets me set the temperature after the new UI update

An Absolute Game Changer for Home Cleaning!

am absolutely in love with this robot vacuum and mop! It has made my daily cleaning routine so effortless and stress-free. The suction power is fantastic, and the mopping feature cleans the floors thoroughly without leaving any streaks. It maps the house accurately and handles corners and obstacles really well. Truly worth every penny and highly recommended for anyone looking to save time and keep their home spotless!"
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Nagging Softeare

This software will not stop nagging me for my email to sign up for deals.

You will be nagged every single time you open the app. This is not the droid your’re looking for.

Just gimme me a $@*& opt out on all your requests to market to me and you’d get a 5 star review.

Latest update really bad!

The latest update is abysmal.
The robot takes forever to come online. It doesn’t clean in the order you ask for and the navigation has gone backwards.
Please get this sorted!

Robot failed after 90 days. Bad customer service. Avoid!

Spent $3,200 on two X60 Max Ultra Complete vacuum and mop robots. One has failed just after 90 days and Dreame won’t offer an advance exchange. Instead I have to box it up and mail it in while it takes them some undetermined amount of time to diagnose and repair the problem. Bought one robot for the first floor and another for the second floor of my home to help with cleaning while I am recovering from a severe back injury. Dreame does not take care of its customers. I strongly suggest everyone who is evaluating robot cleaners look elsewhere.
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Perfect app

Perfect app for perfect robot

The app is so slow and basic

The app is so slow, basic and needs improvement. It take 10-15 seconds to open and become usable.

Ads ads ads EVERYWHERE

I never would’ve bought this to replace my roborock had I known the app is INFESTED with ads. Banners pushing their cleaning supplies. The X is so tiny you can’t tap it. Pop up ads pushing new products. It’s infuriating and should be condemned by Apple. Shame on dreame. I’d return this thing today if I could. Stay away.
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Bonne aspirateur

★★★★★ Dreame X50 Ultra – Excellent aspirateur robot, très efficace et bonne autonomie!

J’utilise le Dreame X50 Ultra dans une maison avec un chien, principalement sur des planchers flottants, avec quelques tapis.

Pour vous donner une idée concrète de ses performances, voici les résultats d’un nettoyage complet de ma maison :

* Superficie nettoyée : environ 66 m² (710 pi²).
* Temps d’aspiration : 101 minutes.
* Temps de lavage des planchers : 32 minutes.
* Durée totale : 133 minutes, soit 2 heures et 13 minutes.
* Consommation de batterie : environ 80 % pour le cycle complet.

Le robot aspire le salon, la salle à manger, la cuisine, les corridors, les deux salles de bain et la chambre à coucher.

J’apprécie particulièrement la possibilité d’effectuer l’aspiration en premier et le lavage des planchers ensuite. J’ai également configuré l’appareil pour qu’il aspire les tapis sans les laver, ce qui est beaucoup plus logique pour mon utilisation.

Avec un chien à la maison, avoir un aspirateur robot capable d’entretenir automatiquement plusieurs pièces représente un avantage considérable.

Concernant la batterie, je trouve son autonomie très satisfaisante. Il peut effectuer un cycle complet d’environ 2 h 13 avec une seule charge, sans devoir retourner se recharger au milieu du nettoyage.

Je prévois l’utiliser environ deux fois par semaine pour maintenir la propreté de la maison.

Mon avis : c’est un appareil performant, particulièrement intéressant pour les maisons avec des animaux et plusieurs types de planchers. Son autonomie et ses nombreuses possibilités de personnalisation sont deux de ses principaux avantages.

Je suis très satisfait de mon achat jusqu’à maintenant!
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Blocks up

Every time I use my l40 I hate it more and more.

Robot Mower

The app is pretty good and easy to use however their are some glitches in it like the live cameras don’t work nor does the 3D mapping. Dreame said the software team is working on a update that fixes it but haven’t seen anything yet

体验感太差了

手机操作反应迟钝,开发技术人员水平需要提高

Extraordinaire

Et encore mieux que je pensais! Merci