Dreamehome User Reviews

Dreamehome
Dreamehome
Dreame Innovation Technology (Suzhou) Co., Ltd.

What users say

Top reviews

Ads

My only complaint is the ads you are running now. It would make me look elsewhere for a vacuum.

Nice bot poor app

This App is written by children. WARNING if you update on your iPhone all of your devices and custom settings will be deleted.

Stop the ads!!

I already bought a $2k+ device I don't need to see ad banners and popup ads in the app when I goto use it!

Нет звука

Давно пропал звук, исправьте, пожалуйста!!!

FAKE rating

This is a one star App because they plastered it with ads and the app sucks… Read the reviews. Everyone gives it one star but the rating still shows up 4.8!

Not Working

With the latest update my dreame will not stay connected to the app

The best thing that u can buy for your big family & house.

It worth it.

Needs ipad support

This app works fine on the iphone but has no real ipad support. Do the work!

Very Happy So far

I just bought the x60 ultra and I couldn’t be happier with it, just hope it will last at least 5 good years

The app is not as good as before

I love my robot, but something happened to that recently. Every time I select a floor to clean, it keeps re-mapping every single time. It’s very annoying when you have a multifloor house and I disconnect maps every time. sometimes I just give up on mopping and just vacuum. Please fix it.

Five Star Rating

Bought the Dreame x60 ultra not knowing what to expect, but it is absolutely amazing, can’t fault it! Deep cleans our floating floor boards an tiles an removes dirt from carpets with ease

Amazing

I love this cleaner it’s so amazing and cleans so good and fairly quiet I’m amazed how great it is and I should’ve bought it a long time ago
I highly recommend it

Pleasantly surprised

Really happy with the purchase

Love it!

Made Cleaning so much easier, and the machine itself was so easy to clean afterwards as well. Absolutely love this and recommend it to everyone.!

Not worth the money

Worked great for about a week and now it won’t leave the base station. It will move an inch and then say battery low even after it’s been on charge for days. I’ve factory reset and everything and it still won’t work

Horrible

Couldnt log in my moms account or be added to the family

Best app

I used this
app for a year and I love the new update that you guys gave for the Dreamehome app. It’s a beautiful and that’s why I’m giving you guys a five star it’s beautiful.

What’s going on

All of a sudden it’s going all over the place & missing bits. Sensors aren’t dirty! Seems the app update has gone haywire! Use to be good but not any more!

Last update issue

After last update my dream l10s pro gen 2 doesn’t realizes enough water. And it’s not only my problem, i know about 3 people who has exact issue after last update

Latest app broke my vac

from the very moment I upgraded to iphone app version 2.5.8, my L40s pro ultra has been unable to properly retract its mops into itself. This means it cannot physically leave the dock, or return to the dock by itself. If I manually place it onto the dock, it can wash its mop pads. If I manually remove it from the dock, place it on the floor and set it going, it will begin a clean/mop cycle, but as soon as it has to return to the dock to clean the mops, it fails the task as it cannot get back on. If I remove the mop pads myself, it won't do a vac only cycle, even if it is removed from the dock manually, as it first wants to return to the dock to remove its pads (that are already removed).

I firmly believe this to be a software issue rather than hardware failure, as the timing is far too coincidental. The robot worked perfectly before this update was installed.

I have raised a ticket with support who have promised to investigate and update my firmware remotely. Still waiting…
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