Gabriela
Response from developer
Querida Gabriela, Muito obrigada pela avaliação de 5 estrelas! ⭐ Ficamos extremamente felizes com o seu carinho e apoio. Atenciosamente, Equipe Dressly
Não está preparado para indicações Brasileiras
Response from developer
Querida Usuária, Lamentamos muito saber da sua frustração, mas agradecemos sinceramente por compartilhar seu feedback. Queremos te contar que já estamos trabalhando ativamente na localização do aplicativo para o mercado brasileiro, incluindo marcas, lojas e valores locais. Repassamos seus comentários diretamente para a nossa equipe de produto, pois a sua opinião é fundamental para esse processo! Enquanto essas atualizações estão em andamento, você ainda pode aproveitar o Dressly como um guia visual de estilo e combinação de peças: ele ajuda a descobrir o seu estilo pessoal, quais cortes e cores mais valorizam seu biotipo e como montar um guarda-roupa cápsula funcional com roupas que você já tem ou encontra facilmente. Atenciosamente, Equipe Dressly
Sugestões
Response from developer
Querida Usuária, Muito obrigada pelo seu feedback tão positivo! Ficamos muito felizes em saber que você está gostando do Dressly. Nosso objetivo é justamente tornar a sua rotina mais prática e inspiradora a cada novo look. Atenciosamente, Equipe Dressly
Decepcionante
Response from developer
Cara Jessica, Lamentamos que o conteúdo e as recomendações não tenham atendido às suas expectativas. Queremos entender melhor o seu perfil para te ajudar e melhorar sua experiência, mas não conseguimos localizar sua conta apenas pelo seu apelido. Por favor, envie um e-mail para help@dressly.world informando o endereço cadastrado para que nossa equipe possa te atender diretamente! Atenciosamente, Equipe Dressly
SCAM
Response from developer
Dear Customer, We are so sorry to hear about this! We take billing issues very seriously and want to help you stop these charges and resolve this immediately. Unfortunately, we can’t locate your account using your nickname. Please send an email right away to help@dressly.world with your registered email or transaction details so our team can find your account, cancel any active billing, and assist you further! Best regards, Dressly Team
Great app
Response from developer
Dear Customer, Thank you so much for the love! We’re thrilled that you’re enjoying the app. We hope you continue discovering amazing, personalized outfits tailored just for you! Best regards, Dressly Team
Help
Insufficient Trial
Response from developer
Dear Customer, Thank you for sharing your detailed feedback. We are genuinely sorry to hear that your experience with Dressly fell short of expectations. We would like to clarify that our platform is not run by AI alone. We have a dedicated team of professional human stylists who continuously curate recommendations, train our algorithm, and work behind the scenes to deliver a high-quality styling service. The AI simply helps us tailor these expert selections to your individual quiz preferences and body type. Regarding item availability, we feature thousands of recommendations suitable for users in the US as well as globally. However, retailer inventory can shift, and we truly appreciate you bringing this to our attention. We take your feedback about trial transparency and location-based suggestions very seriously, and we are actively working on improving both aspects to make the onboarding experience smoother and more valuable for everyone. Best regards, Dressly Team
Nice
Disappointed
App
Response from developer
Estimada Usuaria, Nos alegra enormemente saber que la aplicación le resulta fácil e intuitiva de usar. Trabajamos continuamente para ofrecer la mejor experiencia posible, y esperamos que disfrute explorando todas las combinaciones y conjuntos personalizados que tenemos para usted. Atentamente, Equipo de Dressly
Arnaque ?!
Response from developer
Chère Сliente, Nous vous présentons nos sincères excuses pour la frustration que cela a pu causer. Nous comprenons vos inquiétudes concernant les frais et le renouvellement de l'abonnement. Les conditions d'abonnement et de renouvellement sont clairement présentées pour examen avant l'achat, et les abonnements peuvent être facilement gérés ou annulés directement dans les paramètres de l'application à tout moment, selon vos préférences. De plus, si vous avez besoin d'aide, nous serons ravis de vous aider à annuler votre abonnement ou de vous confirmer son annulation. N'hésitez pas à contacter notre équipe de support à help@dressly.world afin que nous puissions vous assister directement. Cordialement, L'équipe Dressly
Outdated styles
Response from developer
Dear Customer, We sincerely apologize for the frustration this may have caused. Thank you for your feedback regarding the selection of styles. We take your comments very seriously and are continuously working to update our recommendations. Please note that you can easily customize the styles to match your preferences by adjusting the filters in your settings. Additionally, simply liking the outfits or individual clothing items you enjoy helps the app better adapt to your personal taste. Best regards, Dressly Team
Pretty nice outfit
Wardrobe options
Response from developer
Dear Customer, Thank you so much for your feedback! We are delighted to hear that you are happy with the photos and the virtual try-on feature. Knowing that our virtual try-on helps you visualize your wardrobe options brings us so much joy, and it motivates us to keep making your styling experience even better. Kind regards, Dressly Team
Nothing looks like me
Abzocke
App
Response from developer
Caro Cliente, Obrigado por partilhar o seu feedback. Lamentamos saber que a sua experiência não correspondeu às suas expectativas. Por favor, contacte-nos através do endereço help@dressly.world para que possamos compreender melhor o que aconteceu e analisar a situação. Cumprimentos, Equipa Dressly
Do NOT get this app!!
A scam.
Response from developer
Dear Customer, We sincerely apologize for the frustration this may have caused. We understand your concerns regarding the charges and subscription renewal. Please note that all pricing terms are presented during signup before payment, though we understand how this may not have been clear in the moment. Unfortunately, we were unable to identify your account, as no email address was provided in your review. Please contact our support team at help@dressly.world so we can assist you directly. Kind regards, Dressly Team
