DriveALM User Reviews

DriveALM
DriveALM
AMERICAN LEASE & MANAGEMENT LLC

Top reviews

Customer service

You can’t get anyone on the phone. We you need a matter to speak of importance. They do not respond in a timely manner on the app.

Horrible code

I’ve been locked out of my car for hours because of their trash code and horrible maintenance of their app. Very low quality service.

Worse app ever

Delete the app bring back phones cause ya boomer of a car rental company is trash

Fire the staff

They are all rude and never help the drives, if the owner of the company don’t do this, American lease will be bankruptcy by 2025.

Trash

App does not work. I believe it’s on purpose to get you in the office.

App Is Terrible

They Don’t Respond To You when there’s a problem, and THERES ALWAYS A PROBLEM

Doesn’t work

Doesn’t work nor they answer the phone everything is controlled by a BOT

Remove this app please

Apple should remove this app Quick, it doesn’t work.

Crappy app

This crappy app asks for all the docs to be uploaded every time you login…

No Access app

Unauthorized Access to the Driver AML app
As I send this message I cannot open the app because it said that I was deactivated. I want to know the reason. It ask to see my administrator.
Thanks!

Bad service

Wait too long, costumer service extremely bad. People are on their phone or talking to each other while costumer are waiting. Don’t go there

Hidden charges when you will return the car

As per contract, they told me that i have to pay weekly rent and if i want to return a car i need to tell them one week before through app. I followed the procedure but they charge me $120 extra because there app has some issues and it does not give the exact date when your week will end.
Their mistake, their app have issue, their fault and still they steal $120 from my account. Guess what! They don’t even pick your call.
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👍

Great app and great support

Disaster

Never see a payment app doesn't work and the stupid security alarm in the car is been peeping non stop
I've been on the phone waiting for almost an hour for anybody to answer and never happened
worst company ever to rent from
Do Not Recommend

Highway robbery!

You'd have to be pretty stupid to make any payments through this app for the $8 service fee they charge...thieves!

Fix it!

The app doesn't work'!!!