Terrible app quality
This app is terrible no matter what your service is like there’s always errors and sometimes is always wrong. Redundant features that just waste time and add more stuff to go wrong. Better hope there’s not a drop of rain when you’re doing a delivery because good luck trying to continue through the menus. A pointless survey that just serves to waste time and not actually use the feedback to improve the app. Makes my job so much harder than it has to be
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Sync option
Could use a sync option to keep track of the delivery vehicle and pick up dealer vehicle. Both drivers should be synced on the same pick up/return order. App doesn’t ask it there’s another driver involved. Should also sense if one or the other must stop for an emergency by straying course or taking different routes.
There’s no way to contact the drivers other than the dealership phone system. If you get lost or break down, there’s a wait for instructions.
A fix or new feature here would resolve that.
There’s no way to contact the drivers other than the dealership phone system. If you get lost or break down, there’s a wait for instructions.
A fix or new feature here would resolve that.
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VERY DISAPPOINTED
Worse App I Ever Used The Way Its Set Up Is Absolutely Horrible
Request Ride Option needs to be reworked
I work for a company that gets contracted by dealerships and I currently work with two luxury dealerships that use this app.
More than twice now minimum I have requested a ride from a customers house only to be left stranded anywhere from 30-80 minutes away from the dealership.
I end up having to call my GM so that he can send me a Lyft from his end because this option doesn’t work consistently enough.
Also I’d like to be able to cancel full trips from my side because some of the managers don’t do it when a trip is cancelled and they’re stacking up now.
(Currently stranded 35 minutes from a dealership waiting on a Lyft and it’s 95 degrees outside)
More than twice now minimum I have requested a ride from a customers house only to be left stranded anywhere from 30-80 minutes away from the dealership.
I end up having to call my GM so that he can send me a Lyft from his end because this option doesn’t work consistently enough.
Also I’d like to be able to cancel full trips from my side because some of the managers don’t do it when a trip is cancelled and they’re stacking up now.
(Currently stranded 35 minutes from a dealership waiting on a Lyft and it’s 95 degrees outside)
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Garbage
This app has always been clunky and slow and now with the latest iPhone update scanning the VIN doesn’t work. The phone vibrates and the screen changes back, but the VIN isn’t there and then you have to force close the app to even get it to try to do it in the same thing happens again
Simply Greatness
Wow, I mean just Wow
Bad just plain bad
1) should not track you 24/7 and waste your battery
2) it’s so slow by the time I go to accept an offer it’s gone
3) downright horribly engineered
2) it’s so slow by the time I go to accept an offer it’s gone
3) downright horribly engineered
Always tracking you
There is absolutely zero reason that this app needs to track you 24/7. I get notifications that it has accessed my location in the background during weekends. This app needs to be able to access your location only while using not always. Please fix
Needs work
If I could give this app a -5 I would. It requires you to always share location even when not using the app resulting in much decreased battery time. It randomly sends you notifications with no rhyme or reason. Not all vehicles, VINs are scannable resulting in manual entry. There should be a setting, allowing you to turn off Uber prompts as they are not available in our area. If you are in a marginal or no cell phone area the app will not function properly. I wish there was another option for doing vehicle pick up and delivery.
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Takes up space on i-phone
This app is awful because it depletes your i-phone storage. Hate this app.
Video reviews ?
Is there a way to pull up and review the walk around views.
Had to raise my cell phone plan
Takes one to two minutes between screens even on Wi-Fi. Something happened to this app and it’s horrible. Never was good but now plain horrible. I work for auto dealership as a driver. Plus it makes you keep it always always, not probably using the app. So it keeps running in the background if you don’t remember to delete the app after each use.
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Not rural friendly
This app is made for high grade internet, in rural town it hard to get a signal. Plus can’t complete requirements if you have no signal and this defeats the purpose of PDEL!
So DriveQ figure it out and let us have offline at some point, not everyone here live in the city.
So DriveQ figure it out and let us have offline at some point, not everyone here live in the city.
Driverq
I wish to be able to respond to requests from my Apple Watch I was a shift driver and am loosing money because responding on my phone is not fast enough. If I could accept on my watch it would be quicker and my acceptance rate would go up increasing my income!!!
My honest review got deleted
This is the worst app I have ever used. It’s glitchy, slow, freezes and the support when you call is equally as useless. All they do is tell you to restart your phone and delete the app. That does nothing.
They tell you to not discuss your hourly pay if you’re an hourly worker, it’s because they want to pay everyone terribly and select people at a higher wage. Discuss your wage.
A year ago the minimum pay for a short trip was $25, they knocked it down to $18.
The app requires to track you even when you’re not at work, which is not legal.
As soon as I leave, I set an alarm to shut off the tracking.
It is ILLEGAL and creepy that this company does this.
They tell you to not discuss your hourly pay if you’re an hourly worker, it’s because they want to pay everyone terribly and select people at a higher wage. Discuss your wage.
A year ago the minimum pay for a short trip was $25, they knocked it down to $18.
The app requires to track you even when you’re not at work, which is not legal.
As soon as I leave, I set an alarm to shut off the tracking.
It is ILLEGAL and creepy that this company does this.
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Improvement
App asks for improvements but as far as I can tell nothing is ever done, and no feedback. Suggestions:
1. Allow for offline loading of pictures when internet mot available.
2. Allow for access “when in use” vs “always”…the dealer does not need ability to track me when i am not not working
3. Allow mobile devises to have same ability to view and assign drives the same as desktop.
4. Need ability to leave notes about the trips on the app, that can be viewed at a later date
5. Need ability to go back steps when you advance in error…e.g., accidentally starting on wrong trip…clicking on arrival before actually arriving (gives note that u have arrived prematurely)
6. Need ability to see exact address in mobile app before clicking that u are driving to location
7. Need to be able to see customer telephone number in app…customers do not respond to unknown 800 numbers
8. Have discussions with users. To improve the app!
1. Allow for offline loading of pictures when internet mot available.
2. Allow for access “when in use” vs “always”…the dealer does not need ability to track me when i am not not working
3. Allow mobile devises to have same ability to view and assign drives the same as desktop.
4. Need ability to leave notes about the trips on the app, that can be viewed at a later date
5. Need ability to go back steps when you advance in error…e.g., accidentally starting on wrong trip…clicking on arrival before actually arriving (gives note that u have arrived prematurely)
6. Need ability to see exact address in mobile app before clicking that u are driving to location
7. Need to be able to see customer telephone number in app…customers do not respond to unknown 800 numbers
8. Have discussions with users. To improve the app!
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Absolutely horrible / worst app ever.
This is by far the worst app I’ve ever used. It’s exceedingly slow. I doesn’t even work the way it intended to. The app tracks your location constantly, even if you not at work. This is ridiculous.
Slowest Work App
Going through steps while using this app is painfully slow, twitchy, and drains a ridiculous amount of battery. Can’t take more than a few pictures at a time without the app panicking and crashing even on full cell signal with 5G. Loading between screens can take up to 5 minutes at times if it even goes through at all. Do better.
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Use a camera and notepad. Save the headache.
Biggest waste of space I’ve ever put on my phone.
Does not work. Updates during tasks and erases all progress. Use a Polaroid camera and note pad for better results.
Does not work. Updates during tasks and erases all progress. Use a Polaroid camera and note pad for better results.
Notifications
Custom notifications would be a nice feature to distinguish between other notifications coming into the phone user
