Zero customer support
The “customer support” seems to be run almost entirely by AI. You won’t get a response in time to solve problems, and you’ll likely get scolded.
Long-time owner with Driveshare
In general, the app is pretty good and a fairly simple interface. The only issue I have with it is sometimes the inspections don’t sync on my iPhone. But overall, the experience has been great renting through Driveshare. I have had very few issues with drivers other than occasional people who show up very late or try to return the car very early.
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Useful but frustrating
It’s nice that they have this app, but it takes so long to do things. It logs out frequently, and the login process sucks. If you try to log in via Google the function buttons don’t show up until you kill it and restart. And logging in via password is annoying, cause it doesn’t autofill your email.
Then you actually start using it, and every transition to a new section is super long, and it sometimes gets hung up on a submit. They don’t have a way to check the car in for a rental from within the rental, you’ve gotta go to a different section.
And the picture submission process is annoying, since it takes several taps just to submit 1 photo, unlike Turo’s process that lets you snap several in rapid succession. The check in and out also take a while to sync.
Then you actually start using it, and every transition to a new section is super long, and it sometimes gets hung up on a submit. They don’t have a way to check the car in for a rental from within the rental, you’ve gotta go to a different section.
And the picture submission process is annoying, since it takes several taps just to submit 1 photo, unlike Turo’s process that lets you snap several in rapid succession. The check in and out also take a while to sync.
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Something wrong with security
Every time after completed trip there is a scam coming right in the inbox-right inside the platform with suggestions to follow some links to unblock the account. I guess there is some wholes in security of this platform.
Another thing if people write to you something to clarify about the car initially and you have more than one car-you never know what exact car they are writing about. So you need to ask them “what car are you interested in?” It would be better if there was some indication about what car out of your collection people is interested in.
Another thing if people write to you something to clarify about the car initially and you have more than one car-you never know what exact car they are writing about. So you need to ask them “what car are you interested in?” It would be better if there was some indication about what car out of your collection people is interested in.
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Scam
This app is filled with scammers. Don’t use it!! Go to Turo or rent elsewhere
