Penalizes working 9-5 and travelling with highway speeds
The recent update made it so that you have to open the app after EVERY SINGLE TRIP to confirm you drove. This is obnoxious but not the worst part. It categorizes each trip into low, medium, and high risk. Low risk trips are dawn to noon, Medium is afternoon to early evening, and High is every other time. If you work 9-5, you’ll be labelled low risk in the morning and medium risk going home, which means your discount will be capped no matter how good your driving is. Add to this that it flags speeding at speeds of 125km/h, but it’s really bad at estimating your speed. Great if you travel cities only, but as soon as you travel into those new 110km/h zones of highway and you’ll be penalized to no end for travelling with traffic. Oh and any notifications that pop on your phone (even in your pocket), hands free calling, Apple wallet, or setting up your car ride podcast before driving all hit you for phone use. This thing had better never count against credit score like John Oliver reported or we’re doomed.
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Worst app ever
Does not work half the time and can’t re- login. Provided by Allstate insurance company but it doesn’t work!!!
App stopped working suddenly
Looks like developers don’t look at the reviews
App is not opening
It stopped working after iOS updated . It stuck on loading screen
Garbage
Thinks I’m on my phone if I get a message even though it’s connected to car play
Not tracking correctly
The app has not being picking up each and every trip of mine. There is no way to input the data that is missed. It doesn’t provide accurate data and is not very user friendly
Highly inaccurate App
Good side for insurance to track your driving activities but seriously this app has a lot of things needs to change, incoming calls flagged to be a phone usage while driving and seriously would you have to suddenly break on an icy road? I got a lot of flagged breaking, who ever created this app seriously you have to see your doctor. The Intact drive tracking system has a better app than this, this is pure garbage.
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Monitored 'n Nervous
This app makes me nervous about my activity especially for cellphone usage. My cellphone was in my pocket and it detected as I used my cellphone. I'm extra cautious about braking and spacing and everything. I feel I rather pay extra for so I am more relaxed at driving. 1000km is far away.
Wrong Flags for Phone Usage
Keeps on marking phone usage even if I have not used it at all during driving. Please ask devs to fix it. This is a major bug. The app might be counting itself as the one being used at the moment. Or maybe the maps. since it's mostly open all the time.
Useless app
It flagged as phone usage for incoming messages when I haven’t even touched the phone or used any voice assistant. This is ridiculous.
Terrible app, terrible outcome, not recommend
Trash
bad app
Every time my phone rings because of notifications, app thinks that i’m using my phone
Not reliable
This app isn’t accurate at all. My car has firm suspension with manual transmission and keeps detecting harsh braking. Very frustrating!!!
Works great
Works great on my iPhone 12, it’s nice to see my trip history and keep track of my driving patterns
Doesn't record trip properly
I've been told to renew a new recording discount, but this New version app doesn't record proper trip, and sometimes it EAT UP your trip!! A manual toggle of TRIP STARTS and TRIP ENDS should place back(as the old version)
Not accurate at all!
There’s no way this app is accurate. My husband and I both have the app and were in the same car together. We got different breaking numbers (16 vs 0). When I reached out, I was told they were unsure why it would be different.
Unstable app
Even u arrived and fully parked, don’t touch you phone, can’t pick up the phone either, app count it as Using phone. And if you have to using your phone for road map/close garage door before you leave the house etc, it all counts.
Flawed
I have noticed your app have given braking on a slow turn, I always control my vehicle way before without applying breaks and slowly glide towards my turn, that’s a empty road and no way 13km/ per second has the speed gone down and it always the same spot…
Saved me lots of $
Overall it was easy to set up. Saved me 10% and 24% the next year. I would recommend it to others
Hard breaking alert during walking :)
Every time I take the subway, this app incorrectly shows that I'm speeding and hard braking on subway line—despite not driving at all. Even when I’m just walking around my neighborhood, the app logs it as a driving trip and flags hard braking events. Seriously?
I’m constantly forced to review and correct these inaccurate trips, which is time-consuming and frustrating. This undermines the entire purpose of using the app to promote safe driving.
I strongly recommend that Allstate work with a more capable development team to improve the accuracy of this system. As it stands, I’m seriously considering switching to a different insurance provider with more reliable technology.
I’m constantly forced to review and correct these inaccurate trips, which is time-consuming and frustrating. This undermines the entire purpose of using the app to promote safe driving.
I strongly recommend that Allstate work with a more capable development team to improve the accuracy of this system. As it stands, I’m seriously considering switching to a different insurance provider with more reliable technology.
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