Dropbox Reviews: Is It Legit?

Customer Experience

Positive experience47.8% of reviews
Neutral6.3% of reviews
Negative experience45.9% of reviews

~ Based on 2,191 written reviews from the US App Store.

What users say about Dropbox

Is Dropbox Safe?

Dropbox: Cloud Storage Backup appears safe based on user ratings. AppsHunter Safety Score for Dropbox is 96/100.

This assessment is based on 926,141 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 924,317 App Store ratings for Dropbox.

Is Dropbox Legit?

Dropbox: Cloud Storage Backup appears to be a legitimate app. AppsHunter Legitimacy Score for Dropbox is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst Customer Service Ever

On 8 occasions, I’ve contacted DB to learn how to delete files. 8 times. The instructions online don’t work. They’re ghosts.

10/10#1

Grate job

Angrycellogrl

I can’t share

#KAOS

£UCIFER

Quick

Very fast & efficient

Easy to maneuver

I like how I can immediately see what I have in my app. I can see the image of the document online that. I don’t have to hunt through a list of things. I appreciate that it’s not hidden anywhere else in the app.

Can't save

My Dropbox was filled years ago. I can't get in to delete files because I'm locked out because it's full. I don't want to upgrade. Ridiculous!!

Excellent organization

This app helps me keep all my files organized and easily accessible from anywhere. Using my phone, home laptop, work desktop, and iPad. I can save articles on the go to review later. I keep PowerPoint slides for quick reference on frequently used topics. This app is like a second brain. The app is very fast to load and search, which is huge for the number of files I keep. It is also easy to organize into folders. I star my most frequently used files to keep them easily accessible. I also appreciate the modifiable layout of the Home Screen so screen real estate is only taken up by the most important and easily accessible files. I have tried other file storage options, but Dropbox is the best and I’m so thankful it’s free.
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Average not worth it

Not worth $

Estupendo

Me encanta

Trapped me out

I had some files in dropbox. It warned me that I was out of room and was not allowed to download more without adding a plan.

One day I went to download the files, and now I have to pay for a full plan to even see/move what I already have in there.

I never payed for a bigger plan/space and only downloaded what they allowed.

I just want to move the files that were allowed in in the first place.
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Flakey and over complicated

Used to be big fans. Get nothing but issues now

Dropbox

Good

Easy Transfering

It makes picture transfer easy. I wish it were less expensive.

Not the best

Doesn’t allow you full features without signing up

Excelente

Maravilloso

Bad app, poor engineering

Some company paid money to send me files. I have to sign up for their service to access the files easily. Nothing is compartmentalized. Nothing is organized correctly. Everything leads you to a subscription service. Why does Dropbox still exist if it sucks so bad? I’ll probably because they’re doing illegal international things.
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Good but no loyalty

After over a decade of paid service, they refuse to offer any hardship discounts. Losing a customer. App is getting too bloated anyways. Not worth it anymore I’m realizing.

Display problem of graphical characters in text files

Frequently- but not all the time - when I save the results of the Strands game in the NYT Games app to a Dropbox text file, the Dropbox app displays the graphical characters wrong. If I open the same Dropbox file in Notepad on a PC, it displays correctly. Unfortunately, trying to go to do a copy/paste on iPhone propagates the error. So, the text file is correct, it’s only the Dropbox app displays it wrong.
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You are really difficult to deal with

I’m trying to erase images and your ads keep popping up, asking me to buy more space.