Dropbox User Reviews

Customer Experience

Positive experience47.1% of reviews
Neutral6.6% of reviews
Negative experience46.4% of reviews

~ Based on 1,907 written reviews from the US App Store.

What users say

Is Dropbox Safe?

Dropbox: Cloud Storage Backup appears safe based on user ratings. AppsHunter Safety Score for Dropbox is 96/100.

This assessment is based on 888,002 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 888,002 App Store ratings for Dropbox.

Is Dropbox Legit?

Dropbox: Cloud Storage Backup appears to be a legitimate app. AppsHunter Legitimacy Score for Dropbox is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Leider eher immer schlechter

Auch wenn die Release Notes regelmäßig versprechen, man würde immer nach Möglichkeiten suchen, die App weiter zu verbessern, so ist gefühlt eher das Gegenteil der Fall. Aufgrund von zwei „Verbesserungen“ der letzten Zeit ist es inzwischen kaum mehr möglich, auf dem iPad Ordner mit Fotos vernünftig zu durchsuchen. Zum einen lässt sich die Preview Pane nicht mehr ausblenden, so dass ein großer Teil der Bildschirmfläche fürs reine Browsen verloren ist. Zum anderen werden Fotos in den Thumbnails mittlerweile nicht mehr vollständig angezeigt sondern gnadenlos aufs Querformat zurechtgeschnitten. In Ordnern mit Hochformatfotos ist es damit so gut wie unmöglich, die gesuchten Inhalte aufzufinden. Zuvor konnte man wählen, ob man die Thumbnails vollständig oder abgeschnitten haben wollte, womit jeder glücklich werden konnte. Ich kann nicht verstehen, warum man solche simplen, aber essentiellen Features ohne Not entfernt und damit einem Teil der Kundschaft das Leben unnötig schwer macht. Jetzt ist die einzige verbleibende Möglichkeit, die Dropbox stattdessen über die native Dateien-App zu nutzen – aber dann kann ich eigentlich auch gleich auf andere, erheblich günstigere Anbieter wechseln…
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Excel

Did not work

Mega mierdon

Una puta mierda no deja subir una carpeta, se selecciona los archivos si o si

Drop box

This program worked great in my old computer. I’m very disappointed that I’m not able to be able to use in my new computer or laptop in Finder. Which makes it very hard to work.

iPad App Crashing

iPad Pro, 6th Generation, iOS 26.6 Dropbox will crash at random every few days. Nothing helps, must remove and re-load every time. Annoying.

Photos of love

Love using drop box the app is so useful I have saved many special memories that are in my photos!!!!

👌

I love this app

Needs Serious Work!!!

As much as Dropbox is my ‘GoTo’ App, it needs to become more flexible, but more secure! More and more tell me that Dropbox is an easy ‘back door’ access to all my accounts, but I’m not computer ‘savvy’ to see this!
I truly wish that Dropbox would address these rapidly increasing allegations head on!!!
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Compromised

The review of 1 star… if I could give less stars I would! Your customer service was very horrible I asked for assistance and treated like dirt! They allowed my account to be compromised amd never even gave feted to help me only close my accounts.

Very Cool

Fantastic!

Great app

Always works

Terrible

I can’t see my files because storage is full??? What the h377?????

No

I’m trying to look at pictures and your bugging me

The mysteries of Dropbox

I HAVE NO CLUE HOW TO USE THIIS APP I DO NOT UNDERSTAND HOW IT CONNECTS WITH : MY IPAD, CHROME,PREWIEW,EMAIL,FILES , I DID NOT ASK FOR THIS SYSTEM AND I WILL NOT PAY TO BELONG TO SOMETHING THAT I CANNOT UNDERSTAND

Refresh button still missing

This app was majorly downgraded when the refresh button for syncing offline files was removed a couple revisions back.

Great system

Works without a hitch

Deleting files is difficult

Dropbox keeps referring me to new plans when I just want for delete files to stay within my old plan. This is very frustrating.

What happened to the right side?

What happened to the right side of the interface? It’s all empty, useless space now. Fix it please.

Thank you Dropbox

Great tech & thnx for helping us preserve our special memories & relationships!

Business owner

I’m happy with it. It backs up everything I need it to back up. I can move documents to Dropbox on my computer in my office and pull them up on my phone and other devices when I’m out in the field or on a job site. What I use it for, isn’t high tech in any way, but it does the job I need it to do very well.
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