Archived App (Last seen on 26 Dec 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 5, 2018
  • September 20, 2025
Drs. Online screenshot #1 for iPhone
Drs. Online screenshot #2 for iPhone
Drs. Online screenshot #3 for iPhone
Drs. Online screenshot #4 for iPhone
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About

Connect with a doctor or nurse via video call anytime, day or night. This service is exclusively for Blue Cross & Blue Shield of Rhode Island members. It's suitable for treating common illnesses and minor injuries, but not for medical emergencies.

24/7 video consultations
Treats common illnesses and minor injuries
Exclusive for BCBS RI members
Optional Apple Health data sharing
Diagnosis support with health data
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What users say

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What's New in Drs. Online

12.22.400

September 20, 2025

Performance enhancements to increase reliability and speed

User reviews

Awful Service

Doctor never called in prescription he promised. Only thing you can do when that happens is call a phone number where they will then “open an escalation case” which has an SLA of 24 hours. That’s a very long time and not helpful when your wife is in excruciating pain from a UTI that Bactrim could easily resolve. They need a better problem resolution system…and doctors that actually do what they promise.
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My first visit with Drsonline

This was my first visit, using doctors online and telehealth in general. I had a very good visit with my doctor, Dr. Ingrid Atall. I highly recommended service to anyone who doesn’t have the ability office easily for any reason or who just wants to have the comfort and privacy of a online, I felt comfortable talking to the doctor. It felt just like it would if I had been in the office, but it was just much easier and saved me a lot of time and offered me the option of being able to stay at home with my family instead of having to run to the doctors office or the urgent care and I highly recommend the service
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Medicina

No muestra la ruta para recargar un receta médica

Great visit and great physician!

Very convenient and great physician who knew exactly how to help me! Thank you!

Super Easy!

This was the easiest nicest thing I have ever used! Thank you BCBS!

Developer apps

User experience

🐞

Reported Bugs

2 issues

Doctors not following through on promises

Bug

Inability to access prescription refill information

Bug

Requested Features

2 requests

Improved problem resolution system

Feature

Ability to refill prescriptions online

Feature

FAQ

What can I use this app for?

You can use this app to video chat with a doctor or nurse 24/7 for common illnesses and minor injuries. Examples include coughs, sore throats, fever, ear pain, cuts, scrapes, and mild asthma. It is not intended for medical emergencies.

Who is eligible to use this app?

This app is exclusively for members of Blue Cross & Blue Shield of Rhode Island. You must be a member of this specific health insurance provider to access the services.

Is there a cost to use this app?

Based on the provided information, the app itself is free to download and use. The consultations provided are likely covered by your Blue Cross & Blue Shield of Rhode Island membership.

Can I share my health data with the doctor?

Yes, if you are an Apple Health user, you have the option to share important health information with your provider during your video visit. This is optional but can help the provider make a more accurate diagnosis by seeing data like heart rate and weight.

What are some examples of conditions treated?

The app can be used for a variety of common ailments such as cough, sore throat, fever, flu symptoms, ear or sinus pain, minor cuts and scrapes, eye irritation, nausea, vomiting, diarrhea, back pain, sprains, and mild asthma. It is important to remember this is not for emergencies.