Surprise fees
The shipping fees are unclear and confusing. No way to know shipping fees until the package arrives. Customer service refused to give clear fee structure. They will not tell you what a small vs large package actually means. No size or weight specifics. It is a mystery.
Very goood
Very good service my order arrived quickly
Bad responsibility
Not even responding my messages when my package lost and always use the same excuse as always
Lost a package
I ordered a fishing rod from China, an expensive one, the package has never arrived and the company only simply replied they could not find it and only refund based on delivery fee. This to me a worst policy ever. Things should had been better.
Good
Good
