Perfect solution, great driver
This is a very useful service that was well organized with very good communication.
I had an important medical procedure that I needed a driver for. The clinic does not allow Uber, Lyft, taxis, etc. The driver needed to come into the clinic with me so the clinic could verify I had a driver as the procedure was sedated.
Driver was caring, professional, relaxed, just what was needed in the situation.
Great idea for a service and the right person to make it work its best.
I had an important medical procedure that I needed a driver for. The clinic does not allow Uber, Lyft, taxis, etc. The driver needed to come into the clinic with me so the clinic could verify I had a driver as the procedure was sedated.
Driver was caring, professional, relaxed, just what was needed in the situation.
Great idea for a service and the right person to make it work its best.
Show more
Response from developer
So happy you enjoyed your experience! Please let us know if there is anything else we can do to help you. :)
Useless and not intuitive
You can’t even get the rate before they force you to input exactly the make and model car you want. How the heck do I know what cars are available? Then it wants your credit card before showing the rates.
if you want to be ripped off
if you want to be ripped off them this is your ride service
hidden fees will double the estimate they give you
hidden fees will double the estimate they give you
Response from developer
I am so sorry to hear about your experience. If you would like to provide more context please reach out to contact@dryver.com.
Amazing service
Exceptional service. The company really came through to help a little lady impacted by Hurricane Helene. The driver, Jerome, was amazing, kind, and very helpful. Thanks so much and God bless!
Everything is Broken!
I’ve used the Dryver service to supplement shuttle drivers for our local college for the past few years. However, ever since merging with JEEVS, nothing works! I spend thousands with this company each year and this merger is the worst thing they could’ve done! From getting kicked off the site while entering trips, to trips duplicating on the backend without my knowledge, no one was signing up when usually I have a driver assigned within an hour, to a sudden billing error apparently caused by the system defaulting to the wrong zip code, to now forcing me to download and use the Jeevz app which forces you to enter driver ratings before you can see your account regardless of how many times you’ve already rated said driver! We had a driver call to confirm but on my end it says no driver assigned. I tried to cancel the trip so I could update his start time but I can’t even cancel! Omg! I’ve tried the Dryver App, Jeevz App, and Dryver website but everything is broken and giving me errors! I am beyond frustrated at this point. Jeevz is going to lose a major client if they don’t get it together fast!
Show more
Worked out well despite rough edges
The driver was great, professional, punctual and knowledgeable.
The service claims to have two models: having the same point of origin and destination, or from point A to point B, which requires two drivers. In fact the app does not give one the ability to choose, so I just put in the worst case round trip time and it gave me the cost estimate for that entire time.
I did not know when I would hear from the driver when I signed up, but I heard from her very shortly afterwards and we worked out the details by phone. The plan was for me to send her back to the point of origin via Uber using my account.
That all worked fine, but she got there about 2.5 hours sooner than my total round trip worst case estimate of 7 hours. The service does not correct for what the actual duration was, so it would have been better to lowball it and then Venmo the driver the difference. It would be even better for the company to improve the app. Until then, it would be easy and desirable for the company to more clearly explain how it all works (or doesn’t yet work).
They should also think about creating a third model for drivers to do exactly what I did (send the driver back via Uber/Lyft), which would be cheaper and logistically simpler than sending a second driver and another car the whole way to shadow us.
It was a godsend to have 2 1/2 hours of time to work while she was driving.
The service claims to have two models: having the same point of origin and destination, or from point A to point B, which requires two drivers. In fact the app does not give one the ability to choose, so I just put in the worst case round trip time and it gave me the cost estimate for that entire time.
I did not know when I would hear from the driver when I signed up, but I heard from her very shortly afterwards and we worked out the details by phone. The plan was for me to send her back to the point of origin via Uber using my account.
That all worked fine, but she got there about 2.5 hours sooner than my total round trip worst case estimate of 7 hours. The service does not correct for what the actual duration was, so it would have been better to lowball it and then Venmo the driver the difference. It would be even better for the company to improve the app. Until then, it would be easy and desirable for the company to more clearly explain how it all works (or doesn’t yet work).
They should also think about creating a third model for drivers to do exactly what I did (send the driver back via Uber/Lyft), which would be cheaper and logistically simpler than sending a second driver and another car the whole way to shadow us.
It was a godsend to have 2 1/2 hours of time to work while she was driving.
Show more
Response from developer
So sorry to hear about this! We now charge for real time, so if your trip does run under the estimated duration you will only be charged for actual time used. Please reach out to us if there is anything else we can do to help!
Love this service
Recently went to a baseball game. Driver came to my house, super professional, drove my car and we picked up a friend. Went to a bar.. wasn’t feeling that location so we went to another spot. At the game, my other friend texted me and wanted to hang out after- so I asked the driver to pick up my friend while I was at he game. Came out, got right in the car.. didn’t have to pay for parking. Had the driver take us to a few more spots then dropped off my friends and went home safely. All of that was the same cost as an Uber there and back and we made like 15 stops. This is amazing. Driver was amazing. Use this!
Show more
I love this service!!
As a busy hard working mom - I need a night out every once in a while. This service is amazing! You reserve a driver, they come to your house, leave their car and then take you in your own car anywhere you want to go. I went out for my friends birthday and the driver picked each of us up, went to a happy hour, dinner very brief stop at a club… then safely home!!! I can’t wait to request the same driver again and use them for the upcoming weddings I have this summer!
Show more
Great experience!
My friends and I hired a Dryver for birthday brunch event and had the best day ever. We were able to have fun, have a few drinks and have ZERO worries about leaving our car at the bar! Our Dryver was awesome, very professional and it was so nice to have a carefree day of much needed fun! My husband and I are looking forward to hiring a Dryver for an upcoming wedding. Highly recommend!
Show more
Terrible service
We have used this company several times and today they called us last minute to let us know they do not have anyone to accommodate our reservation. Their customer service was awful and they cancelled so late that we are unable to make other accommodations. DO NOT USE THEIR SERVICES AS THEY ARE UNRELIABLE!!
Show more
No communication, no help, no people
Tried to reserve a spot, never got a call, customer svc is only open during normal business hours. Unreliable and non-existent service. Avoid!
The company has new owners!
Effective 11/2022, the company has a new owner, new board, and revamped focus on clients and drivers. Give it a try!
great experience
i’ve used dryver in napa and scottsdale in three separate vehicles (range rover, tesla plaid, and sprinter). every time has been great! sooooo convenient and i get my car back each time 🙂
App doesn’t exist
It’s true. I booked a ride for the night. It was supposed to pick me up at 12am. Al I got was a message saying “a driver will meet me around that time”.
Turns out I didn’t need the service anymore. I tried calling to cancel, and no reply. I tried chatting with an agent, no reply. I sent an email, no reply.
I gave up and assumed the driver was already booked. I waited until 12, nothing happened. 12:30am, nothing. After more attempts to get ANY sort of reply, nothing happened.
I never got picked up, got a cancellation message, nothing. Up to this day Im still waiting for that ride, or any sort of reply.
It’s almost as if the company behind the app was non existent. A dummy app with nothing behind.
What a waste of memory in my phone.
Turns out I didn’t need the service anymore. I tried calling to cancel, and no reply. I tried chatting with an agent, no reply. I sent an email, no reply.
I gave up and assumed the driver was already booked. I waited until 12, nothing happened. 12:30am, nothing. After more attempts to get ANY sort of reply, nothing happened.
I never got picked up, got a cancellation message, nothing. Up to this day Im still waiting for that ride, or any sort of reply.
It’s almost as if the company behind the app was non existent. A dummy app with nothing behind.
What a waste of memory in my phone.
Show more
Don’t use
Don’t use canceled last minute and they don’t have drivers. Waste of time
Useless Service
I signed up for the app and provided my American Express information for payment. I then scheduled a driver to meet at my house a 7pm. 7:00 came and nobody showed up. Nor did anyone call, email or text. The next day I received an email that the scheduled service had been canceled. Gee, thanks for the heads up. Useless service. Don’t bother.
Show more
Worst management, do NOT rely on them
I made a reservation 5 days in advance. The first driver on day two called me at 10pm!! To confirm that he will be my driver.
Next day they called and said that the driver can’t make it.
The second driver called on day 4 confirming the time and place.
On the day of appointment the company left a voicemail saying the driver can’t make it and they can’t find a driver.
Also with no number to call back and the number on the app was not working because it was Afterhours.
This was a biggest waist of time ever.
I will never again use them and let them ruin my night on a very last minute
Next day they called and said that the driver can’t make it.
The second driver called on day 4 confirming the time and place.
On the day of appointment the company left a voicemail saying the driver can’t make it and they can’t find a driver.
Also with no number to call back and the number on the app was not working because it was Afterhours.
This was a biggest waist of time ever.
I will never again use them and let them ruin my night on a very last minute
Show more
WORST APP & SERVICE
My first time putting a review,
This is the worst service horrible app,
No ones is there to pick up a call
Or pick you up,
Do not recommend to anyone get an Uber better more reliable
This is the worst service horrible app,
No ones is there to pick up a call
Or pick you up,
Do not recommend to anyone get an Uber better more reliable
Unusable
App presents error with Facebook login, and is unable to enter Amex and Visa cards scanned and entered properly during manual registration attempts, rendering it unusable. Two stars is being generous under these circumstances. At best, this is in the idea stage, and has not even been developed yet in full. Seems like a scam, otherwise it would not have such massive and obvious self-defeating bugs at the most critical point of registration. If you’re not ready to take payment info, you’re not ready to offer this produce. Waste. Of. Time.
Show more
Great Concept!!!
I am considering using this for a wine tour. The prices are considerably less than booking a limo or bus. I am trying to work out how we can hire the driver to drive a rental vehicle instead of ours. We have a wine tasting event on the 22nd. I’ll post an update on how everything turns out. I’ll leave my promo code in case you guys wanna check this out for yourselves. It gets you $20 off.
AARON32168
AARON32168
Show more
