Inconsistent and poor quality work
There are a few good technicians, but I rarely get someone who is on time—or at least less than an hour late—and produces quality work. They leave my trunk dirty and don’t clean the cup holder areas in the doors. Some of the technicians are very unprofessional. My last wash was a makeup for the previous one where the technician didn’t vacuum the dashboard thoroughly but sprayed something and created a muddy substance stuck inside the grooves. The makeup technician was an hour late after notifying me that he would be 30 minutes late at the time he was supposed to be here. Then he left my truck and doors dirty and left before I could inspect anything. Then he ignored my text messages when I asked why he left so soon. I won’t be using this service ever again.
Show more
Awesome service
Joyce did an amazing job washing and detailing my very dirty car. I feel like I can invite anyone to ride with me now. Thanks, Joyce for a sparkling ride!!
Terrible customer service
Great idea, terrible execution. Their customer service is terrible. Takes so many days to respond and never actually resolve the issues.
Frauds as well. I cancelled my membership and paid $50. Someone still showed up and I don’t live there. I have record of my cancelled membership, but they are still trying to charge me an additional $200 saying I was responsible for cancelling the reoccurring date. My membership was cancelled so how does that make any sense.
Save yourself the nightmare and avoid this like the plague.
Frauds as well. I cancelled my membership and paid $50. Someone still showed up and I don’t live there. I have record of my cancelled membership, but they are still trying to charge me an additional $200 saying I was responsible for cancelling the reoccurring date. My membership was cancelled so how does that make any sense.
Save yourself the nightmare and avoid this like the plague.
Show more
Tried it… Won’t do it again
The idea is great right? Schedule a car wash and detail while you’re at work. Get off work and have a nice clean car. HOWEVER! They never show up? Never call? never message? it isn’t until i check the app it show that they are unable to complete today. I tried rescheduling and the SAME THING HAPPENED AGAIN! Save your time and energy and don’t do it.
Show more
Service is a joke
I would think twice before signing up for this service. It’s been nearly impossible to get an appointment in my area even though they want to take my money for a monthly fee. I’ve reached out to their customer support multiple times and nobody will ever get back to me. Really poor customer experience.
Show more
