Lost $400 due to stolen bag, among other things
My bag got stolen after 30 min of dropping off and there was $400 worth of clothes, including clothes I loved and had for 20 years with deep memories
Also, their app gives inaccurate time for delivery which made me lose 20-30 mins of my day waiting for the bag which couldn’t be safely dropped in my stay
The app was multiple times displaying 1 day delivery when I paid additional price and it would still be delivered 3-4 days later (and still lying and displaying 1d in the app)
Beside that it’s still better than carrying 50 coins and doing back and forth at the laundry and the support is good but there is room for improvement
Also, their app gives inaccurate time for delivery which made me lose 20-30 mins of my day waiting for the bag which couldn’t be safely dropped in my stay
The app was multiple times displaying 1 day delivery when I paid additional price and it would still be delivered 3-4 days later (and still lying and displaying 1d in the app)
Beside that it’s still better than carrying 50 coins and doing back and forth at the laundry and the support is good but there is room for improvement
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Llouis030195
Great Service
Easy to schedule, drivers are friendly, and return is so fast!
JJezewray
Good Service
I love the service. However, the white items do not have that bright white look, they appear a little dingy. The pickup and delivery is fantastic as well as the dry cleaning service. Rinse is very professional with excellent customer service.
ZGZee's preferred word game
The BEST
They are Punctual and Polite!!!!
MLMother Theresa 4- Life
Amazing
Customer service is great, delivery and pick up services are great. There was only 1 time my preference was not met and I don’t think that was the delivery individual I believe it was a training on the job. The delivery person the night before, I overheard them providing a potentially confusing direction to the individual they were training as they were picking up my items. Other wise this service is amazing and saves me so much time and stress! Thank you!!!
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KKaisuOt
