Delivered to wrong location
I’ve used this service multiple times and had no issues till today 8/18
When the idiot driver misplaced my laundry and delivered to wrong address, it’s not that hard to call the customer if the driver couldn’t find the address will never use this service again, NJ laundry services just lost a loyal customer
When the idiot driver misplaced my laundry and delivered to wrong address, it’s not that hard to call the customer if the driver couldn’t find the address will never use this service again, NJ laundry services just lost a loyal customer
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Ordering Service
No times available for pick up or return. Ever!
Laundry service
Best service ever!!!
Great Service!
I’ve used CleanCloud 4 times now and I have never been happier. They text me when they are picking up and when they are arriving to drop off my clean clothes. Oz is the best fluff and fold service here in Decatur.
Horrible tracking and order help
Can’t track pick up, the app shows two different pick up times for the same order, I waited 1.5 hrs for the driver outside of the lobby and they never arrived. The laundromat says they can’t cancel it or see the status on their end but I should be able to on mine which isn’t accurate, the only tracking is through door dash and it’s only showing a drop off time when they have not even picked it up. I also have no way to cancel the order on this app or on DoorDash.
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