Checkout feature
Had to try checking out multiple
Times before order went through.
Times before order went through.
Proud DSWnite!
DSW always has what I need for my family! The bonuses for being a reward member are always exciting to use! I don't go anywhere else for shoes!
Thank you.
Like them.
Lo mejor
100% recomendable
User friendly
I downloaded your App and I'm so glad I did. It is easy to navigate, good colors, if I were to need assistance, the tabs make it easy to find what you are looking for I also like the occasional reminders of something I kept in my cart but did not purchase. IOW, you don't drown me with constant reminders that could become very annoying. Thanks & keep up the great work.
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Solicitation
Stop with the additional solicitation I’m shopping with DSW. That’s who I’m dealing with, don’t like it.
In the Pink!
I love these Adidas sneakers in all the available color combos! A great buy!!
Sneaker horrible
Returned sneaker and they couldn’t order on there register. I had to 😠then they didn’t give me back all my rewards to use on the order
Bring it back
Please bring back the Mix No6 Yayna patent sandal. It's not a want, it's a need.
Great Selection
Easy to navigate.
Great options
Super quick at check out
Great options
Super quick at check out
Customer service
Whether online or in the store on independence blvd I receive excellent service and all my questions get answered! Will continue to use all my shoe budget here!
So many choices
Have to love DSW, they have so many choices to choose from and they frequently have a fabulous sale!
Boots
Found several options
Apps ridiculous
The app is so frustrating. It would not take my payment info. But the 4th try magically worked. So annoying.
Amazing!
Amazing stuff and great customer service.
Nana
Since buying my first pair of shoes inside DSW years ago I’ve been a devoted fan!!
Don’t show my previous sales I don’t get any bonus points and it’s not the first time I used DSW and
System does not show my bonus points and a previous sales so far did she a couple sales and it doesn’t show me any bonus points
Difficult to access perks
Very frustrating. My password is never stored. It’s like DSW doesn’t want to recognize anyone they have previously qualified as VIP status or make good on any of the promotions they purport to offer. I had to really dig for offered perks. On the positive side, the selection is the best part of DSW
Enjoy the app, but dislike all the “special” offers
I dislike all the special offers at the end. You have to be so careful and hit declined every one of them or who knows what you’re buying.
Disappointed in order process!
Had a $5 birthday credit to spend. Put the code in the promo code box during the order process and got told it wasn’t available to apply to my order. Seems like a strange way to treat a customer who’s only looking for this tiny discount for my *birthday*! Bottom line, the order process is cumbersome and may be disappointing.
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