Malfunctions
I paid for the app. Recorded for 20 minutes. It saved just fine. Then, I recorded a second video walkthrough for another 20 minutes, but this time it did not save the video. I lost the video and I’m getting a notice on the app to upgrade to “pro” to be able to save my videos to the native photos app. I just paid $39 for the app. I had to reshoot the video with my native app wasting time instead of cutting my work time in half.
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Horrible
2nd update Apple says refunds are not available on this app. And NO 2 files do not get saved only one and it’s Picture in Picture video! Update this company is a rip off! They have a no refund when reported to Apple! DO NOT BUY THIS
What a ridiculous app it makes you believe that you can record a video and have two separate vertical and horizontal recordingt to post on different social media but you actually can’t you get a picture and picture video it’s not intuitive. There’s no place for your account information I’m filing for a refund, right
What a ridiculous app it makes you believe that you can record a video and have two separate vertical and horizontal recordingt to post on different social media but you actually can’t you get a picture and picture video it’s not intuitive. There’s no place for your account information I’m filing for a refund, right
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Will not allow you to save the videos separately
I purchased this app because it claims to allow you to record both vertical and horizontal at the same time now it does allow you to do this, but it will not allow you to save or export the videos separately it saves the videos in a picture and picture format, which is completely useless if you need to upload a video to one platform and then upload another video horizontal. I really wish i can get a refund because this is a complete waste of money.
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Low quality
This seems to record in a lower frame per second. Makes it really hard to edit, especially if you need to slow down the footage.
UPDATE to review
(I went to update my review and it is missing)
Here was your response:
"We’re sorry this update changed the framing workflow you relied on. We understand that filming with the phone sideways and using the full landscape composition—while keeping the vertical 9:16 output centered—was essential to your setup. DualShot is intended to create synchronized 16:9 landscape and 9:16 portrait files from one take, not to make the landscape view a narrow crop within a vertical-first capture. Your feedback is clear: the sideways, full-width landscape capture with a centered vertical frame needs to be restored. We’re sharing this with the product team as a priority regression report. In the meantime, please check that you are using the rear-camera capture mode on an iPhone with multiple rear cameras, as Dual Lens Mode is designed to preserve the widest available landscape view while maintaining the portrait composition. If the current behavior remains after restarting the app and device, please contact support with your iPhone model and app version so the team can reproduce it accurately. We apologize for the disruption and will provide an update through a future app release if this framing behavior is restored or adjusted."
UPDATE: You can't use the "rear camera" as they defeats the entire purpose of the app - and you offer both front and rear camera. Before the update, you could put the camera landscape to get the most view, and the vertical was the center. You need front facing so you can monitor and keep yourself inview. NOW, you are forced to film vertical, so the landscape is a chop of the center of the vertical, with is literally 1/3 smaller view.
This app was the greatest app I have found in years, and solved me filming landscape, then needing to export, import to editing softward, crop, export, etc.
PLEASE PLEASE return the ability to film self-facing landscape, with vertical being the center. I can't use the app without this and have to go back to the old way - which is a LOT of work. This app was such a WONDERFUL fix to an age-old problem, and the quality was superb of both videos.
Plese fix promptly, thank you so much!
- Karl
Here was your response:
"We’re sorry this update changed the framing workflow you relied on. We understand that filming with the phone sideways and using the full landscape composition—while keeping the vertical 9:16 output centered—was essential to your setup. DualShot is intended to create synchronized 16:9 landscape and 9:16 portrait files from one take, not to make the landscape view a narrow crop within a vertical-first capture. Your feedback is clear: the sideways, full-width landscape capture with a centered vertical frame needs to be restored. We’re sharing this with the product team as a priority regression report. In the meantime, please check that you are using the rear-camera capture mode on an iPhone with multiple rear cameras, as Dual Lens Mode is designed to preserve the widest available landscape view while maintaining the portrait composition. If the current behavior remains after restarting the app and device, please contact support with your iPhone model and app version so the team can reproduce it accurately. We apologize for the disruption and will provide an update through a future app release if this framing behavior is restored or adjusted."
UPDATE: You can't use the "rear camera" as they defeats the entire purpose of the app - and you offer both front and rear camera. Before the update, you could put the camera landscape to get the most view, and the vertical was the center. You need front facing so you can monitor and keep yourself inview. NOW, you are forced to film vertical, so the landscape is a chop of the center of the vertical, with is literally 1/3 smaller view.
This app was the greatest app I have found in years, and solved me filming landscape, then needing to export, import to editing softward, crop, export, etc.
PLEASE PLEASE return the ability to film self-facing landscape, with vertical being the center. I can't use the app without this and have to go back to the old way - which is a LOT of work. This app was such a WONDERFUL fix to an age-old problem, and the quality was superb of both videos.
Plese fix promptly, thank you so much!
- Karl
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