Not 100% compatible
Was informed it doesn’t work with all phones sometimes. I have an iPhone 15 and can’t use the app hmm
Dr Amani Bayoumi and Ms Latifa from Xray (Al Bada branch)
Thank you for your professionalism and kindness.
Amazing
Alhamdulillah, I had a very good experience at the hospital. The doctors, nurses, and all staff were very caring, respectful, and professional. They took good care of me during my treatment and recovery. Thank you to everyone for the excellent support and kindness. May Allah bless you all.”
Hatta hospital worst service
Worst service from doctor to pharmacist , no proper diagnosis report to get medicine for lipid medicine rejected and pharmacist don’t know the procedure and arrogant behavior unacceptable.
Great n helpful
I like it’s helped me manage my appointments n keeps updating me regarding coming appointments n also very easy to use
The best kids hospital
Since birth dr omar asedawi is folwing my doughter case and i cant thanks him more for his patience his understanding and answering all my questions everytime.. also dr samir monir in comforting me as well..
Promising Idea, But the App Needs Serious Improvement
The concept behind the Dubai Health App is strong and very much aligned with the high digital standards expected in Dubai. Unfortunately, the current execution falls significantly short of those expectations.
Previously, accessing the app was quick and convenient through Face ID. This functionality appears to no longer work, forcing users to log in exclusively via UAE PASS. This process is noticeably slower and far less convenient, especially for an application that is supposed to simplify access to healthcare services.
The interface itself is also poorly optimized for usability. Finding basic functions requires unnecessary effort, and navigation is not intuitive. Several sections fail to load properly, which further undermines the overall experience.
A particularly critical issue is the appointment booking system. When attempting to schedule a visit with a doctor, the app frequently fails to load available physicians and instead displays errors. As a result, it becomes impossible to make an appointment through the application. This raises a fundamental question about the app’s purpose if its core functionality does not work reliably.
Given Dubai’s reputation for world-class digital services and infrastructure, the current state of this application is surprisingly underdeveloped. The idea behind the platform is good, but the interface design, stability, and core functionality require significant improvement before it can be considered a reliable healthcare tool.
Previously, accessing the app was quick and convenient through Face ID. This functionality appears to no longer work, forcing users to log in exclusively via UAE PASS. This process is noticeably slower and far less convenient, especially for an application that is supposed to simplify access to healthcare services.
The interface itself is also poorly optimized for usability. Finding basic functions requires unnecessary effort, and navigation is not intuitive. Several sections fail to load properly, which further undermines the overall experience.
A particularly critical issue is the appointment booking system. When attempting to schedule a visit with a doctor, the app frequently fails to load available physicians and instead displays errors. As a result, it becomes impossible to make an appointment through the application. This raises a fundamental question about the app’s purpose if its core functionality does not work reliably.
Given Dubai’s reputation for world-class digital services and infrastructure, the current state of this application is surprisingly underdeveloped. The idea behind the platform is good, but the interface design, stability, and core functionality require significant improvement before it can be considered a reliable healthcare tool.
Show more
Perfect app
Easy access to my inquiries.
Thank you for the best Medical care centre
Today 27th January 2026, I have visited Al Khawaneej Health Centre for chest x-ray, I have observed that all the local team in the centre was very friendly and welcoming while the centre was very busy with patients.
I want to thank all of the staff and special thanks to Dr. Fatma Rashid Al Ghefli for taking care and follow up 🙏
I want to thank all of the staff and special thanks to Dr. Fatma Rashid Al Ghefli for taking care and follow up 🙏
Show more
Dubai Health clinic - Al Qusais - Nurse Blessy
We had a wonderful experience during our child’s 6-month vaccination. The nurse was incredibly kind, patient, and gentle, which made a big difference for both our baby and us as parents. She explained everything clearly, reassured us throughout the process, and handled the vaccination with great care. Truly grateful for her professionalism and compassion
Show more
Mohamed Ali Khawas
Dr Bushra Ahmed was excellent All other staff are very good. Thanks to all authorities and HH Shaikh Mohammed
May Allah bless all
May Allah bless all
Bad update
Application is not possible to enter. First it asks you to create a password, then this password doesn’t work. So there’s an option to reset, but NO, not in this case. All the possible password options aren’t good enough to be accepted by the system. This is very frustrating, and even more frustrating is that, there is no one who can assist you. Spoke to several agents and chats, but still 0 results. 2 weeks of struggling and stress, no more patience
Show more
Big thank you
Thank you doctors for your help even the nurses I appreciate all the care you have given my baby during surgery ,before and after
Um Tanaf
Um Tanaf
Please fix!
I cant change my password tried everything and i keep getting this message (Password is not compliant with the Dubai Health password policy)
Feed Back
Please give option to share Lab report
App
Excellent!!
Terrible App
Impossible to log on, repeatedly says my email address is wrong even though I’m using the address I’ve received a notification from you to access records. When I finally get in to reset password it so far hasn’t accepted 20 different attempts at passwords as none of them meet the requirements? Basically I can’t access my medical records.
Show more
Needs so much improvement
The app is so bad i cant even view my test results and i contacted the support number of dubai health more than 5 times and they keep telling me view the results on the application even though i cant. And the dr cant share the results with me directly. This is such a bad system and i am very disappointed. Even the section for requesting medical reports isnt working. fix your application.
Show more
Medical report section
Can’t see my latest payments as well as applied medical report
malaria
I was sick with malaria, thank God I got myself treated by Dubai health (Rashid hospitals very fast thanks the doctors and the nurse there were so good and caring for me they were so friendly also I was so surprised when the ask me I’m free to go and they didn’t charge me anything. God bless Dubai health and all the doctors and nurses and the workers there ❤️❤️❤️❤️
Show more
