DUPR User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral5.7% of reviews
Negative experience85.2% of reviews

~ Based on 493 written reviews from the US App Store.

What users say

Is DUPR Safe?

DUPR appears mostly safe based on user ratings. AppsHunter Safety Score for DUPR is 82/100.

This assessment is based on 3,813 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.6% of ratings point to a safe experience
3.9% of ratings suggest some concerns
18.5% of ratings point to a risky experience

~ Based on 3,813 App Store ratings for DUPR.

Is DUPR Legit?

DUPR appears to be a legitimate app. AppsHunter Legitimacy Score for DUPR is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meant to be free

For some reason the app wants me to take a 7 day trial to use it, and then £20 a year. It used to be free. And it’s still free to use dupr via their website. Seems a bit of a scam to pay for the app.

So it’s a paid app now? Cant even get in without paying them

If the DUPR reset wasn’t already a stupid money grab, here comes another stupid update where I can’t check my DUPR without throwing money for the app, seriously?

Forced Paywall

Can not get past the paywall to get into my ratings. Fix your app!!

App is fully paywalled

You cannot get past the payment page. Dark patterns like this are a sign of poor software engineering leadership

Less than Zero

If there is a way to ruin a pickleball players interest In the sport - try DUPR. It’s looser algos constantly shifting impacting how and where you can play and then horrific support coupled with a data breach that leaves players stranded - then yeah.. enjoy the frustration

Sketchy

Download the app and it doesn’t allow me to sign up.

Extremely buggy app + you have to pay for subscription

DUPR used to be free until they crashed their own website for an entire week only to reopen and force you to pay for a subscription.

When trying to sign up it wouldn’t let you select a location (required) no matter what device, app, or browser you used. And for people who already had a login it wouldn’t let say that you had to enter a verification code but there was nowhere to enter it, so even if you had a login in you were locked out all week.

When they finally got their new page up and running it now forces you to buy a paid monthly subscription to use the app even though the app is required to play pickleball at most facilities, like Life Time Fitness
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Terrible and unreliable

Very unreliable, do not offer free subscription

Bug report

I am not receiving the authentication code via email when logging in.

Down for a week

How can your app and website be down for this long?

Three day outage, zero updates

Poor communication. No updates during their outage. No apologies. Classic example of crisis communication gone wrong.

Can’t get in

App won’t let me in. Tells me it’s sending me a code and I don’t receive one

APP and Mobile Phone Still Not Working

DUPR has been down this whole weekend and even after getting an email saying everything‘ went working again it is not letting me log on to the mobile app or through my Safari browser on my phone. totally useless

Bug for login

Something is wrong with App, won’t able to login. It sent verified code but no place to fill the code

Severely Broken

Constantly face login issues and load failures
The algorithm is absolutely bogus
Teaches you to be very selective about your partner
DUPR is where fun goes to die

Good rating system but

It doesn’t WORK!!!!!!!!!

So Annoying

Every time you open the app it’s asking for subscription and you cannot deny it.
It’s so much better at android At least we can choose to deny it.
I had to pay 29 dollars just to enter the app.
What a joke . !
Use website or android app , don’t use IOS app.

Recent Update Broke It

Recent software update broke the app. Cannot get anything to load.

Been down for over two days

It’s crazy that a major company like DUPR has been out of commission for over two days. The app isn’t working and it might be a combo of their Cloudflare, or it might be bad programming in their update, but whenever the reason there is no other company on earth that wouldn’t have it fixed within a day. It’s quite ridiculous. There is no excuse in this day and age with the technology that is available. Maybe the humans need to be fired and one good coding engineer can work with Claude to figure out. How to not let something like this happen in the future.
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Precise gpa is intrusive

Signup does not work unless you allow precise signup
Of your specific home. You cannot use general gos location and you cannot
Input city and state. This is intrusive