⚠️ WARNING: Fraudulent card charges after signup
During the sign-up process, a payment popup appeared that looked like part of the app’s normal checkout. I entered my debit card info there. Within a short time, fraudulent transactions showed up on that card. I immediately deleted my account, uninstalled the app, and had my bank cancel and reissue the card.
I was told by someone using this app for group bookings that it’s supposed to be free for users — which makes the card popup during signup even more concerning. If it’s free, there’s no clear reason a card entry screen with no visible payment processor branding should appear at all during signup.
I can’t say for certain how the charges are connected, but the timing was too close to ignore, and the popup did not look like a standard, trustworthy payment flow. Do not enter real card information into this app without serious caution. If you’ve already signed up, check your bank statements closely. I’ve reported this to my bank and to Apple.
I was told by someone using this app for group bookings that it’s supposed to be free for users — which makes the card popup during signup even more concerning. If it’s free, there’s no clear reason a card entry screen with no visible payment processor branding should appear at all during signup.
I can’t say for certain how the charges are connected, but the timing was too close to ignore, and the popup did not look like a standard, trustworthy payment flow. Do not enter real card information into this app without serious caution. If you’ve already signed up, check your bank statements closely. I’ve reported this to my bank and to Apple.
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Customer Service is non-responsive
Signed up for a city league that requires participants use swish app for ladder play and connecting to DUPR. However, Swish customer service is not responsive in dealing with a password mishap. Multiple contacts to customer service and crickets… not impressed!
Rubbish would be an understatement
App doesn’t work half the time. Members can’t log in. Can’t start games. No emails generated for log in. CourtReserve integration doesn’t work. Half the time goes dealing with the stupid app.
If you’ve built an app that need the user to watch hours of tutorials to see how to set up a simple round robin game… you’re doing it wrong.
Absolutely no reason for a club to pay for this junk.
If you’ve built an app that need the user to watch hours of tutorials to see how to set up a simple round robin game… you’re doing it wrong.
Absolutely no reason for a club to pay for this junk.
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Like / hate relationship
Baited everyone in with a free app. The PB community supported them. Then they screw the community by adding fees. Now I can’t open the app without giving my phone number. Eff you. Peace out.
Good luck on the pricing
Probably worth $1-$2 a month for the convenience of not having to use sheets and write down names to keep track. Not everyone has a dupr or wants to. Was ok while it lasted.
I’ll stick to my bend pickleball sheets for running round robins.
I’ll stick to my bend pickleball sheets for running round robins.
