⚠️ WARNING: Fraudulent card charges after signup
During the sign-up process, a payment popup appeared that looked like part of the app’s normal checkout. I entered my debit card info there. Within a short time, fraudulent transactions showed up on that card. I immediately deleted my account, uninstalled the app, and had my bank cancel and reissue the card.
I was told by someone using this app for group bookings that it’s supposed to be free for users — which makes the card popup during signup even more concerning. If it’s free, there’s no clear reason a card entry screen with no visible payment processor branding should appear at all during signup.
I can’t say for certain how the charges are connected, but the timing was too close to ignore, and the popup did not look like a standard, trustworthy payment flow. Do not enter real card information into this app without serious caution. If you’ve already signed up, check your bank statements closely. I’ve reported this to my bank and to Apple.
I was told by someone using this app for group bookings that it’s supposed to be free for users — which makes the card popup during signup even more concerning. If it’s free, there’s no clear reason a card entry screen with no visible payment processor branding should appear at all during signup.
I can’t say for certain how the charges are connected, but the timing was too close to ignore, and the popup did not look like a standard, trustworthy payment flow. Do not enter real card information into this app without serious caution. If you’ve already signed up, check your bank statements closely. I’ve reported this to my bank and to Apple.
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Customer Service is non-responsive
Signed up for a city league that requires participants use swish app for ladder play and connecting to DUPR. However, Swish customer service is not responsive in dealing with a password mishap. Multiple contacts to customer service and crickets… not impressed!
Rubbish would be an understatement
App doesn’t work half the time. Members can’t log in. Can’t start games. No emails generated for log in. CourtReserve integration doesn’t work. Half the time goes dealing with the stupid app.
If you’ve built an app that need the user to watch hours of tutorials to see how to set up a simple round robin game… you’re doing it wrong.
Absolutely no reason for a club to pay for this junk.
If you’ve built an app that need the user to watch hours of tutorials to see how to set up a simple round robin game… you’re doing it wrong.
Absolutely no reason for a club to pay for this junk.
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Like / hate relationship
Baited everyone in with a free app. The PB community supported them. Then they screw the community by adding fees. Now I can’t open the app without giving my phone number. Eff you. Peace out.
Good luck on the pricing
Probably worth $1-$2 a month for the convenience of not having to use sheets and write down names to keep track. Not everyone has a dupr or wants to. Was ok while it lasted.
I’ll stick to my bend pickleball sheets for running round robins.
I’ll stick to my bend pickleball sheets for running round robins.
It was a good run
It’s a good app but a little buggy. I’ve reported it a few times but never resolved. I’m deleting the app. If anyone knows of an alternative or similar app, please let me know. For know, I googled a website that does similar things so will use it going forward.
Free to fee
Good luck Swish with that move. I found something else very quickly
Good, not great.
Our 75 member group really appreciated the app until they went for the money grab and priced their product three or four times what competitors charge for premium service. Bums me out because I like the app but not worth that price. Groups should be 25 per month and individual $1.00.
Goodbye Swish
It was fun. Decent app with limitations but no way anyone is getting every person in the playing group to pay for a monthly subscription. Good thing there are other options available
Pay wall for use now
I set up a rotating partner round robin events several times a month. I used the app to create the game and I just manually added players. The new paywall system for use is not going to work with us. I will just keep sheets printed in my bag. I know clubs are paying to use Swish. Make money on their back.
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This App is a scam
I was using this free App for a month or two and then it required a fee to continue to use it, which I paid $29.99 annual fee. Then as I was entering players into a round robin tournament format, the App prevented me from adding more than 3 players unless I paid for an upgraded subscription that cost $79.99 per year. This was a total bait and switch. I immediately canceled my subscription and will never use this scam App again.
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New Member
I am a new member and had a bit of difficulty on my end getting everything set up. The people at swish were so helpful and kind and had a great response time! We even had to email numerous times back and forth and each time they responded very quickly. Excited to start using the app at a higher level! Thanks swish!
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Changing to subscription model
Not worth paying for for a casual group to play pickleball. Created barrier to inviting new people to come play. Would like a bare bones, one time fee or free option. Adamantly opposed to a subscription for the basic organizational features this app provides.
Great for tournaments
I’ve watched this thing literally run the pickleball world cup and it went smooth as butter. It’s intuitive and does the job perfectly. Highly recommend!
Great App Great People
This is a great app with great features to play pickleball and the management is phenomenal
Best app
Great app! Super easy to use!
Swish is so helpful!
We love using this app!!
So great
Love the Swish app! Makes organizing groups and leagues so easy!
BEST PICKLEBALL APP!!!
This app is by far the best way to organize any pickleball play. It’s simple, easy to use, and reliable.
Best pickleball app there is!
Swish is definitely the most convenient and versatile pickleball app I’ve seen! It makes rec play so much more organized and easy and helps me meet more people to play with!
