App has declined.
I rarely review an app, but for this Picklr App, I’ll make an exception. I first will note The Picklr does not let you manage any account information via a computer- it all has to be done on their app. Prior to earlier this year, you used to be able to manage your account membership and reservations on the app, and it made for an easy experience. For one, you were able to withdraw members from your reservations that are no longer attending. You also could change your membership (terminate, adjust auto-remewal, etc.) right from the app settings.
Both features have since been removed, requiring me to contact the club and hope somebody picks up the phone or answers my text messages. With reservations, I now have to either: 1) ask the club to remove the person; or 2) ask the person to remove themselves. It’s extremely cumbersome.
I’ll add that my membership is up at the end of next month. I wanted to turn off auto-renew so that I can consider if I want to renew again. As I mentioned, that feature has been removed for members through the app. You have to contact the club and make them shut off auto renew so you aren’t charged $1400 if you forget.
These were features that were always included in the app since I started my membership in 2024. There’s no reason to remove them in 2026. It’s cynical for me to come to such conclusions, but it gives me the impression that corporate is doing it to cause some of us to receive no-show fees or to auto renew our memberships. This isn’t good business practice, and it should not count on us having to chase down the club to manage our membership.
Both features have since been removed, requiring me to contact the club and hope somebody picks up the phone or answers my text messages. With reservations, I now have to either: 1) ask the club to remove the person; or 2) ask the person to remove themselves. It’s extremely cumbersome.
I’ll add that my membership is up at the end of next month. I wanted to turn off auto-renew so that I can consider if I want to renew again. As I mentioned, that feature has been removed for members through the app. You have to contact the club and make them shut off auto renew so you aren’t charged $1400 if you forget.
These were features that were always included in the app since I started my membership in 2024. There’s no reason to remove them in 2026. It’s cynical for me to come to such conclusions, but it gives me the impression that corporate is doing it to cause some of us to receive no-show fees or to auto renew our memberships. This isn’t good business practice, and it should not count on us having to chase down the club to manage our membership.
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RRonVL526
Locked out of my account
The app was buggy so I deleted it and reinstalled it. Now I can’t sign in. When I try to log in, I receive a message that my credentials are invalid. I have also tried asking for a magic link and a password reset to be sent to my email but there is no response (I checked my junk mail).
DVDependent on VMs
What I like! What I Don’t
The Picklr Facility in Newtown is first class. The staff is very friendly and accommodating. That’s what I like.
What I don’t like is that I can’t play when I want to play.
I like to play intermediate 10-12 M- W-F.
The problem is that it is fully booked a week or more in advanced. I end up playing outside because I can’t play when I want to play.
I would like to play 8 times a month but I rarely get the chance. This makes it a poor value for me.
I would play 12-2 but it is not available. The Management is considering a 12-2 Low Intermediate but it has not happened yet.
Ironically, the club is over packed between 10-12 and then mostly empty after that.
The big question from my perspective comes down to why can’t I come and play when I want to play?
If all courts are packed then add an adjoining time frame like 12-2 to hopefully relieve some of the demand of 10-12.
Thanks for your consideration. The Club is great except for this really Big problem.
What I don’t like is that I can’t play when I want to play.
I like to play intermediate 10-12 M- W-F.
The problem is that it is fully booked a week or more in advanced. I end up playing outside because I can’t play when I want to play.
I would like to play 8 times a month but I rarely get the chance. This makes it a poor value for me.
I would play 12-2 but it is not available. The Management is considering a 12-2 Low Intermediate but it has not happened yet.
Ironically, the club is over packed between 10-12 and then mostly empty after that.
The big question from my perspective comes down to why can’t I come and play when I want to play?
If all courts are packed then add an adjoining time frame like 12-2 to hopefully relieve some of the demand of 10-12.
Thanks for your consideration. The Club is great except for this really Big problem.
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CCbacchia
Poorly designed and buggy
Yeah, barely works at all, especially when searching for people to add to your court booking.
FTFire Travis
Not too user-friendly
I dread using this app
RYr yfcg
