What happened?
The app was good. Works fine. Today I woke up to giant font that doesn’t fit on the screen. Why? I am the first to complain about tiny fonts but it was fine!!!! Now it is basically non-functional since the words go down and around and who knows what it says!! Bad move!
World’s worst app
This the world worst app. Help center never works. App is scam
No payment receipts provided
Confirmation emails should include amount(s) charged but do not. Should be easy to fix.
feels like a vibe-coded passion project
i like how it pulls information from courtreserve to start but the logic is very restricting on the app. There is the option to add dependents to an account but we are not able to book more than 1 person into the same program. Updates are not automatic either so even when we create a new customer profile, we cannot see it.
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We just want to play tennis
So many attempted bells and whistles that add nothing and do nothing. We just want to play tennis. The process of making a reservation—which is all we need—is easy, but still worse than the previous interface where we play because you cannot see the entire grid. Good luck to you if you don’t get your court—or any court, if you play for two hours—on the first try, you won’t know what other courts are available. And no one needs a FB-style “profile” —or even a mobile phone!—to play tennis at a local tennis center.
The only reason this software—which has been updated six of seven times just in the six weeks our location has forced us to use it, fixing bugs is great but it has more bugs than an entomology museum—gets two stars instead of one is that their “help” people are very responsive, very nice, and very clear in explaining things, and that matters.
We just want to play tennis. No added benefits to what we experienced before we had to use this, a very easy reservation process (that’s a good thing!) that nevertheless is not as good as what our center had, shiny things that must have impressed the people in the offices who have never made (or taken) a reservation at 7am or miss out on courts…nothing but a stressful step backwards.
We’re recreational tennis players. We just want to play tennis. Our weekly group is seriously considering going to play somewhere else…because of this software. Bells, whistles, profiles, ratings, requests—no, thank you, meaningless, useless, we just want to play tennis.
The only reason this software—which has been updated six of seven times just in the six weeks our location has forced us to use it, fixing bugs is great but it has more bugs than an entomology museum—gets two stars instead of one is that their “help” people are very responsive, very nice, and very clear in explaining things, and that matters.
We just want to play tennis. No added benefits to what we experienced before we had to use this, a very easy reservation process (that’s a good thing!) that nevertheless is not as good as what our center had, shiny things that must have impressed the people in the offices who have never made (or taken) a reservation at 7am or miss out on courts…nothing but a stressful step backwards.
We’re recreational tennis players. We just want to play tennis. Our weekly group is seriously considering going to play somewhere else…because of this software. Bells, whistles, profiles, ratings, requests—no, thank you, meaningless, useless, we just want to play tennis.
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