Won’t Stay Logged On
Since the upgrade to iOS 16, the app won’t stay logged on. It works fine after logging on, but it’s a minor irritant to log on every time on a device I own. Especially since the regular Netflix app still does.
Logs me out every time I close the app
Updated complaint: The app now logs me out every time I close it. This just started occurring when I changed my password. It’s highly frustrating. I don’t understand why biometric login isn’t an option, which would resolve the issue. Please fix!! Original review (which has been resolved): For some reason the latest update to this app doesn’t show the entire user reviews of movies. It’s not possible to click on the reviews to expand them. The reviews used to be a helpful tool in deciding to add movies to my queue or not. Currently it’s fairly useless to even look at them as the context is lost since they’re not viewable. Please fix this!
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Can’t open reviews
The reviews just end with more to say, but tapping the review will not open it to allow me to see the entire write-up. I’d give this 5 stars if I could see the entire review. Please fix this.
Cuts off reviews
Past few months you’re not able to read the complete reviews. Cuts off in the middle of a sentence- sometimes only a few words in to the review then it ends, sometimes I might get two whole sentences before it cuts off. Really annoying when trying to decide if a movie is worth renting or not
The review text is cut off
You can no longer read the full reviews left by people. They just stop right in the middle of sentences. The developer left a comment on the most recent comment under mine and clearly has no clue what they are talking about. It take two seconds to see the issue on the most recent version of the app. The latest update caused this issue. App is also not as responsive by touch as it used to be.
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Film Reviews are Truncated
Customer reviews of movies are all chopped off halfway through the review making it impossible to follow. This wasn’t always the case suggesting the bug appeared after the latest update, hopefully to be addressed and fixed going forward. Otherwise it’s a great functional app!
Feature request and bug fix
Generally speaking this is a usable app. Queue management is solid. One bug report - when reading reviews the text is truncated and you cannot tap to expand the full review. Feature request - please separate TV shows from movies when browsing new releases. Also, show ‘all’ new releases in order of release date and not just the ones you want to promote.
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New Releases NEVER Available
This is the one company that made NO changes after the pandemic started, service has only gotten worse. The top 53 titles in my queue are listed as: Short Wait, Long Wait, or Very Long Wait. It used to be 2-3, now it is 53! I’ve called repeatedly to no avail. They obviously need to add discs. I was told it may take 30 days to add discs, it has been more than a year. They truly don’t care because they already have your monthly fee. They simply hope you’ll continue to pay for a constantly shrinking library because most people are complacent. Not me, I finally quit. You’ll notice that the Developer does not respond to my review.
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Love the app...BUT
I love the app, but the latest update (6/25 or 26)...something went wrong. I tried to log on but it said I had wrong email or password. I didn’t, but changed the password. It still wouldn’t work. I hope you can fix it as it is easier to use than going through the internet all the time.
4K
I would like 4K discs to be available. I now have all the equipment to enjoy this format but I don’t want to be forced into purchasing discs I may never watch multiple times. Also, could you add “Assassins” starring Sylvester Stallone and Antonio Banderas to your inventory please and thank you?
Just barely runs sometimes
Can you please make a lite version of this app. This just barely works on iPhone 7. When the internet doesn't respond, the app freezes. Sometimes it even crashes.
There is also a problem of the app forgetting my account/log in. The app is on my personal phone (no other users.)
I tried the app today and it works great due to a more responsive Wifi connection.
There is also a problem of the app forgetting my account/log in. The app is on my personal phone (no other users.)
I tried the app today and it works great due to a more responsive Wifi connection.
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Inconsistent behavior, but useful when it works
This app worked every time before I updated my iPad Pro 12.9” 2g to iOS 13.6.1. Now, it sometimes starts to load and after 10 seconds closes. Uninstalling and reinstalling the app makes no difference. Rebooting the iPad makes no difference.
Since I wrote this review the app appears to be working, raised to four stars. Five stars would see better sorting and search, along with the option to watch videos available for streaming (the website allows this, why do I have to hop to another app for that?).
Since I wrote this review the app appears to be working, raised to four stars. Five stars would see better sorting and search, along with the option to watch videos available for streaming (the website allows this, why do I have to hop to another app for that?).
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Major bug
While convenient once you log. However, it can be a real burden trying to do that. It gives like one second to do so before it kicks you back to the opening screen. It doesn’t matter if you are doing it manually, or using fingerprint identification. You have little time to get it done.
I’m stupid!
I wrote a review saying I wished the app allowed me to the option to get Blu-Ray disks and then I realized that it did allow me that option. The app is great, again I’ve never had a problem and I appreciate the Netflix team responding to my last review. Thank you!
Fantastic
I absolutely love this feature! I remember they had something similar to this when Netflix first started and then they took the feature away😭 so glad to have it back! THANK YOU NETFLIX
Needs 4K discs
It’s time to update the name to something more current. 4K and Blu-ray Disc need to be available. 4K UHD discs should be an option it’s time, just like when Blu-ray came. There’s a huge market with kids and 4K players on gaming consoles being completely forgot. Help and reporting disc problem needs to be available on the app.
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Search stopped working
This app is usually fine, but suddenly today the search function stopped working. Everything I type in under any category gives me, “your search did not return any results.” I can’t find anyone to contact to report the issue to either, so I’m posting this here. Please fix!
App isn’t great but I love the service
It’s a pretty basic app. It has a few bugs and will sometimes freeze, but ultimately these things don’t happen often enough for them to be annoying, in my opinion. It gets the job done for what I need it for, which is searching for a quick title I heard about in conversation and not using the app to discover new content. I use the website for that.
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Nonresponsive
App consistently freezes or is not responsive, so when attempting to view your queue, each time you wish to scroll or view a movie, there is a several second lag each time you touch the screen. I see many other users have experienced the same issue lately. App would be great if it was actually useable.
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App freezes
If you have a list that is more than one screen it will freeze when you scroll down. As soon as it has to load anything new on a list the app will become completely unresponsive while it loads the new items. It will take several seconds before responding again just for it to happen again when you have to load more of the list. The app did not used to do this a few months back but has been a persistent bug for a long time now that they have not fixed.
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Response from developer
We are sorry to hear that you have been experiencing issues with our app. If you can, please give us a call at (800) 585-8018, Monday thru Friday between 6 a.m. and 5 p.m PST and we will be able to troubleshoot the issue with you.
