Like many news apps: does not look at settings
What can I say, it displays the news. But, if say you’re older and need a larger font size which you’ve set in your devices settings … well it doesn’t do anything with that setting.
It, like many Web sites will allow you to zoom in and out. The problem with that is while the text gets bigger/smaller, the flow of the text does not change to conform to your devices width. The end result is for larger text is you are constantly scrolling the page left and right. From a usability point-of-view this is really bad.
It, like many Web sites will allow you to zoom in and out. The problem with that is while the text gets bigger/smaller, the flow of the text does not change to conform to your devices width. The end result is for larger text is you are constantly scrolling the page left and right. From a usability point-of-view this is really bad.
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Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
🚫 CRITICAL BUG: "Top Stories in 90 Seconds" Does Not Play 🚫
The "Top Stories in 90 Seconds" video module on the English feed is completely broken globally. Attempting to play the asset throws a native Apple AVKit prohibited/slashed-circle icon (🚫).
Core Issue and Visual Indicator
Symptom: Initiating video playback fails immediately. The player UI displays a solid red slashed-circle prohibited icon 🚫.
Technical Meaning: Apple's native media layer on tvOS and iOS (AVKit / AVFoundation) recognizes the server-side streaming path container, but rejects it because the underlying target asset is physically missing, corrupted, or returning a malformed master playlist (.m3u8).
Scope and Infrastructure Tested
Location: United States and multiple global VPN endpoints
Target Feed: English Language Edition ("Top Stories in 90 Seconds").
Cross-Platform Failure: Reproducible simultaneously on the latest versions of iOS 18 (iPhone) and tvOS (Apple TV).
Network Isolation: Tested across standard US residential ISPs, cellular data networks, and multiple global VPN endpoints.
Local Variables Eliminated: Full device reboots, application offloading, and complete app deletions/reinstalls fail to resolve the error.
Engineering Takeaway
Because the issue persists across entirely isolated networks, distinct hardware architectures, and global routing endpoints, this is NOT a local client cache issue. The automated publishing pipeline or CDN encoding script for the English "Top Stories in 90 Seconds" asset is broken at the source. Please escalate this directly to the mobile development / backend video streaming engineering team.
Core Issue and Visual Indicator
Symptom: Initiating video playback fails immediately. The player UI displays a solid red slashed-circle prohibited icon 🚫.
Technical Meaning: Apple's native media layer on tvOS and iOS (AVKit / AVFoundation) recognizes the server-side streaming path container, but rejects it because the underlying target asset is physically missing, corrupted, or returning a malformed master playlist (.m3u8).
Scope and Infrastructure Tested
Location: United States and multiple global VPN endpoints
Target Feed: English Language Edition ("Top Stories in 90 Seconds").
Cross-Platform Failure: Reproducible simultaneously on the latest versions of iOS 18 (iPhone) and tvOS (Apple TV).
Network Isolation: Tested across standard US residential ISPs, cellular data networks, and multiple global VPN endpoints.
Local Variables Eliminated: Full device reboots, application offloading, and complete app deletions/reinstalls fail to resolve the error.
Engineering Takeaway
Because the issue persists across entirely isolated networks, distinct hardware architectures, and global routing endpoints, this is NOT a local client cache issue. The automated publishing pipeline or CDN encoding script for the English "Top Stories in 90 Seconds" asset is broken at the source. Please escalate this directly to the mobile development / backend video streaming engineering team.
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Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
“Can’t load content”
I like to read DW every day, just to get a different view (i.e. not U.K. or U.S.) on world events. But increasingly often I get a blank page and a message that the “content can’t be loaded”. Why?
Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
Avoid
Doesn’t actually work don’t waste your money
Response from developer
Thank you for your message. If deleting and reinstalling the app does not help the problem, please write to info@dw.com so that we can further assist you.
getting better
still some issues/awkward design but over the months i’ve had it it’s been consistently improving
