Like many news apps: does not look at settings
It, like many Web sites will allow you to zoom in and out. The problem with that is while the text gets bigger/smaller, the flow of the text does not change to conform to your devices width. The end result is for larger text is you are constantly scrolling the page left and right. From a usability point-of-view this is really bad.
Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
🚫 CRITICAL BUG: "Top Stories in 90 Seconds" Does Not Play 🚫
Core Issue and Visual Indicator
Symptom: Initiating video playback fails immediately. The player UI displays a solid red slashed-circle prohibited icon 🚫.
Technical Meaning: Apple's native media layer on tvOS and iOS (AVKit / AVFoundation) recognizes the server-side streaming path container, but rejects it because the underlying target asset is physically missing, corrupted, or returning a malformed master playlist (.m3u8).
Scope and Infrastructure Tested
Location: United States and multiple global VPN endpoints
Target Feed: English Language Edition ("Top Stories in 90 Seconds").
Cross-Platform Failure: Reproducible simultaneously on the latest versions of iOS 18 (iPhone) and tvOS (Apple TV).
Network Isolation: Tested across standard US residential ISPs, cellular data networks, and multiple global VPN endpoints.
Local Variables Eliminated: Full device reboots, application offloading, and complete app deletions/reinstalls fail to resolve the error.
Engineering Takeaway
Because the issue persists across entirely isolated networks, distinct hardware architectures, and global routing endpoints, this is NOT a local client cache issue. The automated publishing pipeline or CDN encoding script for the English "Top Stories in 90 Seconds" asset is broken at the source. Please escalate this directly to the mobile development / backend video streaming engineering team.
Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
“Can’t load content”
Response from developer
Please send us an email to info@dw.com with all technical details: which device you are using and which version you have installed. Our technicians will take care of the problem. Thank you.
Avoid
Response from developer
Thank you for your message. If deleting and reinstalling the app does not help the problem, please write to info@dw.com so that we can further assist you.
getting better
Israeli propaganda
Response from developer
As an international broadcaster, it is our mission to provide objective, balanced, and fact-based journalism. If you have a fact-based reason for a complaint, you may submit an official objection to info@dw.com, including the title of the relevant report, the specific passages you wish to challenge, and any corresponding counter-evidence.
DW
Was macht ihr bloß mit dem ansonsten richtig gutem App? Bitte repariert das bald ganz fix und sehr schnell. Ihr seid meine Nachrichten und Informationsquelle für Themen die mich wirklich interessieren. Ich will auch alle Videos sehen, die ihr im App habt. Denn das DW in den USA habt ihr uns ja weggenommen. Liebe DW, bitte behebt im App, was fehlerhaft ist. Gutes Neues Jahr 2026 für euch in Berlin wünsche ich euch.
Sudden reloads / breaks reading
Response from developer
If deleting and reinstalling the app does not help the problem, please send a message to info@dw.com so that we can further assist you. Thank you!
Не работает
Response from developer
Thank you for your comment. If you are in Russia, please take into consideration that the government blocks our content, so it is necessary to use some censorship bypass measure such as VPN.
German language app now useless
Response from developer
Thank you for your message. Please write to info@dw.com so that we can further assist you.
buggy
Response from developer
Thank you for your message. In this case we suggest deleting and reinstalling the app. If it does not help the problem, please send a message to info@dw.com so that we can further assist you.
App jumps around constantly
Response from developer
Thank you for your message and interest in DW. If deleting and reinstalling the app does not help the problem, please send an e-mail to info@dw.com so that we can further assist you.
Notifications
News alert links never works
Response from developer
Thank you for your message and interest in DW. If deleting and reinstalling the app does not help the problem, please send an e-mail to info@dw.com so that we can further assist you.
Nervig
Response from developer
Vielen Dank für Ihre Nachricht. Sollte eine Neuinstallation der App nicht helfen, wenden Sie sich gerne mit der Problemstellung und technischen Daten zu Gerät, IOS-Version und App-Version an info@dw.com
Not great
notificações não abrem
Response from developer
agredecemos pela mensagem e interesse na DW. se deletar e reinstalar o aplicativo não ajudar neste caso, por favor, envie um e-mail a info@dw.com para que possamos auxiliá-lo melhor.
Live-TV
Response from developer
Agradecemos pela mensagem e interesse na DW! Os conteúdos televisivos em alemão foram interrompidos no início de 2024. Entretanto, você pode encontrar as ofertas de vídeo (em alemão) on demand: https://www.dw.com/de/alle-sendungen/programs-de E, claro, os conteúdos da DW Brasil estão disponíveis aqui: https://www.youtube.com/@DWBrasil/
Good reporting but: Needs dark mode. Often has typos. Terrible images quality.
I am updating my review to one star because in addition to the above complaints, DW always asks if I want to enable cookies even after I have checked the box. Every single time I open the app. This is annoying. Also, it repeatedly asks me if I want to show 3rd party info even though I always click “yes, always show 3rd party info”. They really need someone to clean up their app!! Please!!
