Best software on the market.
The negative reviews are most likely from people not having the correct server running. The app is virtually flawless.
The ability to scroll through footage and keep that time from camera to camera is amazing. Again if someone gave a lower than 4.75-5 stars they are not doing something correctly.
The ability to scroll through footage and keep that time from camera to camera is amazing. Again if someone gave a lower than 4.75-5 stars they are not doing something correctly.
Solid app
Stable, works well and the interface is intuitive. I’ve used many security camera apps and this is one of my favorites.
Time broken with latest update, all recordings show +8hrs ahead
Requires you to go into settings and toggle the ‘use server time’ off and ON to get the correct time to display on recording:playback.
Otherwise everything is displaying about 8hours ahead of correct time. Not a server issue, this has something to do with the app. Had several users all have the same thing on iOS devices and this was the trick that got them displaying correctly again
Otherwise everything is displaying about 8hours ahead of correct time. Not a server issue, this has something to do with the app. Had several users all have the same thing on iOS devices and this was the trick that got them displaying correctly again
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Not working
Login says internal error. Try again later! WTH!
So much for checking on our baby.
So much for checking on our baby.
Terrible
Playback of footage is always lagging and so slow that I can’t even watch footage on this app. It takes about 10 seconds for one second of footage to go by. Most of the time when I open the app, it says that my cameras are unreachable. I have to close the app and reopen. Absolutely worthless unless you are just looking to view live still footage and you’re not in any hurry to see what’s going on at your property.
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NO PLAYBACK!!!
Why did took off the playback???????
Bad video studded totally unusable
At work on the local network everything runs fine on a computer. On the phone though it’s all lag and skips. We have fiber gigabit up and down, the iOS app is unacceptable. Had the cameras installed and activated today, will be sending back this system tomorrow. 50k gone.
Remote
Local connection works but remote does not.
Update app
Lags. If you try to review history of movement it takes forever to load and movement is in slow motion why? I’m starting to look for another security camera provider as DW is not up to par. Had DW for about 5 months and already looking to switch services for my company. Disappointing.
Finally Bluetooth Support
Finally added Bluetooth support didn’t notice at first but when I did I am very happy
Nice, but with one MASSIVE problem.
It’s shocking, but true, you CAN’T set PTZ camera preset positions with the app either using your iPhone, or the iPad!! I have never seen this limitation on any other system. With these cameras and NVR, you can only set your PTZ presets on your Mac. Stranger still, it will move your PTZ cameras randomly against your wishes. After many hours spent on the iPhone app as well as on the Mac I was able to prevent it from moving the PTZ cameras to random locations. Using your Mac, right click on an image, > PTZ > Manage. Uncheck all “Homes”.
I would seriously consider holding off on this system until they add the ability to create PTZ presets on the iOS app. If you could set presets on the app, I would rate this 4 or 5 stars. Also, the company has no user forums like Apple does so Support can be sluggish.
I would seriously consider holding off on this system until they add the ability to create PTZ presets on the iOS app. If you could set presets on the app, I would rate this 4 or 5 stars. Also, the company has no user forums like Apple does so Support can be sluggish.
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Help stopped getting push notifications
Can not see notification previews after app update signed back into cloud still not working????
Great app - very easy to use
This app works really well. It’s awesome to be able to switch between multiple systems with a single login. Searching through videos is easy and responsive as long as the system you are connecting to has a fast internet upload speed. So much better than some of the other systems I have used in the past like Exacq, Milestone, and Hikvision. There is definitely some room for improvement, but overall Spectrum is fantastic.
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Good app, but shuts my iPhone 14 Pro down
We just installed a $52k camera system in our facility, and have been using the DW desktop program for a few weeks without issue.
The phone app, on the other hand, will literally shut my iPhone 14 Pro Max down if I try to use smart motion search. Completely crashes my phone within 1 second of attempting to use the smart motion search feature.
The phone app, on the other hand, will literally shut my iPhone 14 Pro Max down if I try to use smart motion search. Completely crashes my phone within 1 second of attempting to use the smart motion search feature.
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Ok
Can you get rid of the connect anyway screen on login? Dismissing it once should be enough.
Can you add an option to show cameras like a slideshow?
Can you add an option to show cameras like a slideshow?
The App is broken … again
If you’re a technician or end user the issue was caused by the version 22.3 IOS update.
This is getting genuinely ridiculous. Companies like mine are installing hundreds of thousands of dollars of Digital Watchdog equipment because we believe they are they best product the industry offers. Digital Watchdog on the other hand has an IOS software engineering department that forgot to go through a beta phase of development and bug test the app before pushing the update. Occasionally hiccups are understandable but this is 3 updates in a row. PLEASE, development team test the app before pushing updates because, it appears to be blissful indifference or straight up incompetence to not even check to make sure the software update didn’t kick you out every time you open the app.
I cannot imagine the storm that the software devs will cause when Spectrum gets its large upgrade later this year.
This is getting genuinely ridiculous. Companies like mine are installing hundreds of thousands of dollars of Digital Watchdog equipment because we believe they are they best product the industry offers. Digital Watchdog on the other hand has an IOS software engineering department that forgot to go through a beta phase of development and bug test the app before pushing the update. Occasionally hiccups are understandable but this is 3 updates in a row. PLEASE, development team test the app before pushing updates because, it appears to be blissful indifference or straight up incompetence to not even check to make sure the software update didn’t kick you out every time you open the app.
I cannot imagine the storm that the software devs will cause when Spectrum gets its large upgrade later this year.
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New update won’t stay logged in
I just updated to the newest version and now I have to login to the cloud account almost every time I have to open the app. Where before once I logged in it stay logged in.
Now app logs out for you. Worthless in an emergency.
Now app logs out for you. Worthless in an emergency.
Had such great promise. Now app is worthless.
Had such great promise. Now app is worthless.
Sites drop off for no reason
Is there a limit as to how many servers can be saved? Seems like if I connect to a new site, one of my existing servers disappears. App only likes to save four or five servers at once.
Bring the previous version back!!!
With the recent update, I now cannot see the previews for my push notifications, this is very imp to have.
Also, the app keeps requiring me to sign back in every time I open it.
PLEASE FIX IMMEDIATELY!!!
Just give us the previous version back for now! I’m tired of waiting for the fix.
Also, the app keeps requiring me to sign back in every time I open it.
PLEASE FIX IMMEDIATELY!!!
Just give us the previous version back for now! I’m tired of waiting for the fix.