DXL Big + Tall Reviews: Is It Legit?

Customer Experience

Positive experience40.2% of reviews
Neutral12.4% of reviews
Negative experience47.4% of reviews

~ Based on 194 written reviews from the US App Store.

What users say about DXL Big + Tall

Is DXL Big + Tall Safe?

DXL Big + Tall appears safe based on user ratings. AppsHunter Safety Score for DXL Big + Tall is 94/100.

This assessment is based on 23,024 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.5% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 22,716 App Store ratings for DXL Big + Tall.

Is DXL Big + Tall Legit?

DXL Big + Tall appears to be a legitimate app. AppsHunter Legitimacy Score for DXL Big + Tall is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fit to T

Listen here now all yall big fellas like me!!!! This is YOUR PLACE TO SHOP SON!! lol absolutely love buying clothes etc from this place finally found a place that carries all my favorite clothes Ralph Lauren Columbia the north face etc the best hands down place to go to for all your big boi clothes!!
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Big men rule

DXL Big+Tall is the best place to shop for a big man like me I love shopping in the and on line.

Online Support

Mrs Sabrina was very very information available with easy explanations for the situation I was having. Totally appreciate her time and knowledge about the product and all of the options that’s available for me. Thank You

Can’t share wishlist?!?

I made a wishlist of items to send out to my family for Christmas and my birthday but there’s no way to share it with them. Isn’t that the whole point of a wish list?

The best

I love the clothes being a bigger guy. And tall. They have been amazing. Great staff as well

He loves this store!

I go here a lot with my son and I decided, this is when I can bless him!! Stylish and sharp! Awesomeness….

Glitch in cart and favorites

The app has a glitch in the cart and favorites sections. It will not open up fully.

DXL my go to

I love DXL since I have found them they are my go to for big guy clothes I love the online and really love the Chattanooga brick and mortar

Easy

Online shopping is always user friendly and always easy. Customer service is always professional and easy to deal with.
Great store whether online or in-store.

Colorful Paradise Sport Shirt

I just saw this shirt in the store and it looked even nicer than the catalog picture. The fit is perfect and being I had it on my wishlist, DXL offered me a $15 off certificate. I had rewards already so I wound up paying $25 less

Love the specials

Good service

PLEASE Fix App UX

Devs, love the app. It’s gotten a lot better over the years. However, please please please fix the UX surrounding filtering both in the browsing portions of the app as well as the product detail sections. When you select criteria to filter by, users expect the results to match those criteria. The way the app currently works is as if those filter criteria are a loose suggestion. If I filter casual shirts with a size and the “available for pickup at my store” toggle, I expect to see results that are available for pickup and in the size I filtered by - which is not what happens. Same thing goes for the product detail views - users should be able to select “pickup in store” and have the view filter down the color and size choices for that product based on what’s available at their store. The whole “pick a color and size and we will check..” is awful UX.
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DXL came through

I have a very big head. Just found four hats for my dome. Putting on a fashion show after they arrive!

From the top of my big head…Thanks!!!

Great company - awful app

Great clothing options, solid rewards program, perhaps the most poorly optimized and unsupported app I’ve used. Constantly broken, searches never work. Ask to load more and watch as the app crashes. And even when it runs it turns my phone into a portable heater.

App is lagging

I would’ve given this a five star experience. However, the app lags significantly in comparison to the website. Overall, a good experience, but wanted to provide the feedback for process improvement.

Reward points

While I do prefer to shop with DXL,I now pay attention to rewards or points. I don’t understand the points system and it seems it takes forever to accumulate. I believe there was a time when discount coupons were awarded now I’m not sure if that’s still a thing. I don’t shop here as frequently as I would like, however it seems there no real incentive for being a loyal customer. I do appreciate and I have no complaints about the quality or price of the products.
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Dope site for big dudes!

DXL app makes it super easy and I’m always happy with my items

Buy quality with the correct fit

I love the fact the clothes fit the way they should. Quality merchandise. I love all their vendors. I wear all of them

Great

Great fit

Payment hassle

I love DXL , but when I’m using PayPal the systems don’t jive well and I have so much trouble completing transactions.