Iโm a Florida resident, lived here for years, and have other vehicles with Sun Passes on them. I never get charged going through E Pass tolls on these vehicles. Then with a new vehicle that I added to my Sunpass account with an active transponder, I get double billed every time I go through an E-Pass toll - charged to my Sunpass account and also pay by plate. This has been an issue Iโve been dealing with for the last 7 months, with multiple calls to E-Pass customer service. I finally caved to their pressure to have me buy their E-Pass transponder, so I guess Iโll be removing my Sunpass transponder in hopes that will fix it. All in all, E-Pass is terrible.
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