Unreliable connection
More often than not the app doesn’t talk to the controller. Settings are to automatically connect to wifi yet still needs to be manually connected at the unit in the house on the tablet. This has caused frequent issues in turning off the system remotely resulting in wasteful electricity usage and bills. Even a hard reset doesn’t work. When it does work… it’s absolutely amazing, but seems to be very much just pure luck if it does work. Very disappointed considering the outlay of money spent on the unit.
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Frustrating
I have a few wifi connected devices and my home wifi is solid. Everything works well except this piece of junk. I even have Chinese products with impeccable connectivity. Why can’t this just work as well?
Wall and phone app up to date but I still have sync issues. It’s so much easier to just not use the app, walk to the wall panel and do whatever I need to do from there like it’s 1999.
Wall and phone app up to date but I still have sync issues. It’s so much easier to just not use the app, walk to the wall panel and do whatever I need to do from there like it’s 1999.
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Cannot connect to your system remotely
What’s the point of having an app when I have to go to the control to use my system?
WiFi is connected everything is fine but suddenly I can’t connect to the app..
WiFi is connected everything is fine but suddenly I can’t connect to the app..
Short term solution
At first this worked great connecting and controlling the AC unit from anywhere even when out to have the house cool for getting home but suddenly lost ability to do that and no longer will connect. Such a shame as it was a promising start.
Never connects properly
Used to work fine. Then latest iOS installed and now it randomly connects but spends most of the time disconnected. Getting annoyed with it tbh.
