So unreliable - avoid
We've had MyPlace to run our air con for years. The aircon is great but MyPlace is awful. Constantly fails to connect from a device and gives questionable temperature readings. I wish we had something else but we're locked into the system
ASAC Steveo
I can’t even get into my garage
Currently writing this because I’m stuck in front of garbage. I called number and goes to nothing. Terrible system for smart home
BbabeJoy
Convenient app
It’s good that I can control my air conditioning with my smart phone, and I wish your team can update this system to more options for different modes,like the auto mode or power saving mode,that would be great.
Ppinklady365
Siri integration is bad
The shortcuts exposed for automation, which are supposed to let you ask Siri to open and close the garage door, simply do not work.
I’ve contacted the company several times about this and repeatedly received generic “thank you for your feedback” responses, but despite raising the issue multiple times, nothing has been done to address it.
If you’re going to provide Siri and automation functionality, it needs to actually work. After repeatedly reporting the problem and seeing zero action, this has been extremely disappointing.
I’ve contacted the company several times about this and repeatedly received generic “thank you for your feedback” responses, but despite raising the issue multiple times, nothing has been done to address it.
If you’re going to provide Siri and automation functionality, it needs to actually work. After repeatedly reporting the problem and seeing zero action, this has been extremely disappointing.
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AAlmush7
Just say no
If your aircon installer recommends using this system politely say no and find literally anyone else. The system is terrible, unreliable, constantly disconnects for no reason, has zero support, and the interface is terrible. Life was so much better when my aircon had a physical remote.
EUExtremely annoyed and unhappy








