So unreliable - avoid
We've had MyPlace to run our air con for years. The aircon is great but MyPlace is awful. Constantly fails to connect from a device and gives questionable temperature readings. I wish we had something else but we're locked into the system
I can’t even get into my garage
Currently writing this because I’m stuck in front of garbage. I called number and goes to nothing. Terrible system for smart home
Convenient app
It’s good that I can control my air conditioning with my smart phone, and I wish your team can update this system to more options for different modes,like the auto mode or power saving mode,that would be great.
Siri integration is bad
The shortcuts exposed for automation, which are supposed to let you ask Siri to open and close the garage door, simply do not work.
I’ve contacted the company several times about this and repeatedly received generic “thank you for your feedback” responses, but despite raising the issue multiple times, nothing has been done to address it.
If you’re going to provide Siri and automation functionality, it needs to actually work. After repeatedly reporting the problem and seeing zero action, this has been extremely disappointing.
I’ve contacted the company several times about this and repeatedly received generic “thank you for your feedback” responses, but despite raising the issue multiple times, nothing has been done to address it.
If you’re going to provide Siri and automation functionality, it needs to actually work. After repeatedly reporting the problem and seeing zero action, this has been extremely disappointing.
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Just say no
If your aircon installer recommends using this system politely say no and find literally anyone else. The system is terrible, unreliable, constantly disconnects for no reason, has zero support, and the interface is terrible. Life was so much better when my aircon had a physical remote.
Aircon
Since the update 3 weeks ago I haven’t been able to use my aircon because it’s clashing with Google licensing. This is not good enough.
Never works
The app rarely connects when using my iPhone, or iPad. It’s pretty much useless for controlling the system remotely. The system works, and the tablet on the wall works. But I can’t do anything to it remotely, which was what I wanted.
If the internet drops out, even for even a second, I have to reset the whole thing from the tablet on the wall. It’s so buggy.
I’ve never had these constant connection problems with any other app. Most other remotely controlled devices reconnect themselves when the WiFi or internet drops out. This app/system does not.
If the internet drops out, even for even a second, I have to reset the whole thing from the tablet on the wall. It’s so buggy.
I’ve never had these constant connection problems with any other app. Most other remotely controlled devices reconnect themselves when the WiFi or internet drops out. This app/system does not.
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Awful
Awful
App connectivity issues
Many times the app can not connect. Tells me to check the wifi which is fine and the tablet works. Then it will suddenly work on the phone again then doesn’t
Very frustrating
Very frustrating
Criminally negligent
This app fails constantly.
Flakey app
Worked ok prior to recent update, now worse. Hit and miss if it connects, luckily has one device that has not been updated, so am using that for the moment
Useless and unreliable
My washing machine app works better.
App always disconnects so can never use it.
App always disconnects so can never use it.
Hardly ever works remotely
For goodness sake, fix the app to work consistently on the iPhone! More often than not we have to go to the iPad on the wall to control it!
Fix these issues!
I have literally never written an app review but I need to for this app. It is absolutely hopeless!!!! We spend more time reconnecting the stupid thing than anything else! Can never use it remotely. How annoying.
Less than average
Probably the worst app I use, but unfortunately I don’t know of an alternative option. When it works, it’s great, but it’s simply too unreliable to depend on
Cannot connect from time to time
I have had this app for 7 years and it has caused issues from time to time. Now it doesn’t connect to the aircon.
Great for aircon
Was wondering about the low rating but must be for older versions.
Easy to use especially given the power and much better than the native Daikin app, and great for local and remote use.
Easy to use especially given the power and much better than the native Daikin app, and great for local and remote use.
App Constantly drops out
Most unreliable app which is down more often than not. No point in trying to operate the system remotely - we just use the iPad instead.
New update is terrible
Does not work from phone now - goes back to main screen - waste of time
Stupidest app ever made
Give 0 stars if I could, soon as you have a power disconnects to your phone constantly and have to re connect!
