Don’t Download. Broken Game
Been playing this game since 2017. There have always been issues with functionality and customer service. But this is the last straw.
A couple weeks ago, the game stopped working properly. All purchases made whether recent or weeks earlier were rendered useless. The live version, where you have numerous competitions with purchased bonus players was set to end on approximately March 15, 2024. That’s pretty standard in each yearly version.
This year, around the beginning of February 2024, the game went dark. Money spent has been rendered useless. All of the normal live season elements of the game are gone, disabled or just vanished.
And get this. No notice. The season had 5 more weeks before the live version was supposed to go into what we call postseason mode. And shockingly, in this social media world we live in with so many outlets for company’s to communicate with their customers, we have not heard a peep from EA Customer Service. No posted messages anywhere, no emails, no texts. Nothing. And no responses to anyone I’m aware of in any form. Yet we know they’re around.
They posted a message in game this weekend saying “Sometimes the best news is no news”. How incredibly rude and unprofessional.
I wouldn’t play or pay for any EA game whether on a pc, console or mobile. These guys have gone down hill and fast. Good riddance Glu.
A couple weeks ago, the game stopped working properly. All purchases made whether recent or weeks earlier were rendered useless. The live version, where you have numerous competitions with purchased bonus players was set to end on approximately March 15, 2024. That’s pretty standard in each yearly version.
This year, around the beginning of February 2024, the game went dark. Money spent has been rendered useless. All of the normal live season elements of the game are gone, disabled or just vanished.
And get this. No notice. The season had 5 more weeks before the live version was supposed to go into what we call postseason mode. And shockingly, in this social media world we live in with so many outlets for company’s to communicate with their customers, we have not heard a peep from EA Customer Service. No posted messages anywhere, no emails, no texts. Nothing. And no responses to anyone I’m aware of in any form. Yet we know they’re around.
They posted a message in game this weekend saying “Sometimes the best news is no news”. How incredibly rude and unprofessional.
I wouldn’t play or pay for any EA game whether on a pc, console or mobile. These guys have gone down hill and fast. Good riddance Glu.
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Jaxon w
This game is absolutely GOATED it lets you make a team and does require internet but can really take your mind off of things like right now I’m sick but I’m playing it so take it from me THIS GAME IS FUUUUUN and after you play for about three months the ads ( which don’t even come much ) go away and I’ve only played for about three or four weeks but it used to completely block me out of the game every like ten mutineers but know it stopped (: and I would not recommend giving it to a 5 year old or younger because a lot of the good people are from the 1900s and I’m only eleven but trust me IM A BASEBALL FAN I KNOW A LOT I even have a $300 signed Mickey mantle pic and a lot of baseballs that have stadiums on them and so trust me I know a lot but 6 year olds are still a little short on baseball smartness sometimes so yea but to come to the point this game is great ( name is J dub if u want to friend me) peace
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Glu is greatly missed
This series was fun for years under Glu. Once EA took the reigns, this became like every other game EA puts out on mobile or console…a cash grab. Basically, you’re gonna have to pay real money to truly advance in this game. If you don’t spend money to advance your team and ranking, your clubs will just drop you. To keep up, you’ll need to spend a minimum of $10-$20 every single week. This is the EA model. They get rich off of micro-transactions in all of their games. They focus more on how to make an extra dollar than they do about the game itself.
To make it worse, the game is now down and has been for days and days. We have gotten no response from EA. They could at least put out a notice on their socials to update the users, but they won’t. Yet they’ll still expect you to download the 2024 game soon so they can cash in on those micro-transactions every week from you. It’s truly amazing how far EA has fallen as a company over the past decade and a half.
To make it worse, the game is now down and has been for days and days. We have gotten no response from EA. They could at least put out a notice on their socials to update the users, but they won’t. Yet they’ll still expect you to download the 2024 game soon so they can cash in on those micro-transactions every week from you. It’s truly amazing how far EA has fallen as a company over the past decade and a half.
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Should Rename App ‘Crap’ Baseball
I’ve been playing this game for years, having enjoyed it and participating on teams when Glu owned it. Since EA took it over, the game performance is pathetic. Choppiness, frequent disconnects from the game necessitating an app restart, sometimes losing game progress, and constantly spinning circles with delays as much as 30 seconds before a new game loads. The ads are ridiculous! Way more than when Glu owned the app, with up to 1 ad every 5 minutes, disrupting a series of games. Trying to dismiss the 60 - 90 second ad requires literally 4 - 5 clicks to get through the screens and get back to your game. And the same ads over and over. I’ve become so frustrated that I’ve actually quit playing the game some days. The only reason I play is loyalty to my team as the leader. Many players have abandoned this app - and we’ll come back to it if changes and improvements are made…
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Response from developer
Thanks for taking the time to write this up. We will send this to the appropriate team to review.
Should lust this as total pay to play
The only way to be competitive in this game is to auto-tap to amass large amounts of gold or have thousands of dollars to spend on game per week. The odds of pulling top players is so minuscule. Not everyone can afford to do this nor wants to autotap (where’s the fun). Last year they had a way to obtain top players by being on a top performing team. They’ve taken that option away now for All Time Great players. Essentially they’ve created uneven playing field. The game will crash and be down for periods of time. Customer support might as well not exist. Their response for issues is, ‘sorry I can’t help you however we appreciate comments and will pass them on. Might as well have saved your time and not reached out to them. I don’t begrudge EA from making money as our capitalist society is part of what makes us great. This game takes it to the extreme. The game itself is a lot of fun and addictive. The only way to get better is to get better players..to do this; you have to spend and/or autotap.
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Response from developer
We appreciate you taking the time to provide us with this feedback. We will make sure to forward this to the appropriate parties for further discussion.
