Eagle Eye Viewer User Reviews

Customer Experience

Positive experience42.9% of reviews
Neutral8.6% of reviews
Negative experience48.6% of reviews

~ Based on 70 written reviews from the US App Store.

Is Eagle Eye Viewer Safe?

Eagle Eye Viewer appears mostly safe based on user ratings. AppsHunter Safety Score for Eagle Eye Viewer is 75/100.

This assessment is based on 143 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.1% of ratings point to a safe experience
5.6% of ratings suggest some concerns
27.3% of ratings point to a risky experience

~ Based on 143 App Store ratings for Eagle Eye Viewer.

Is Eagle Eye Viewer Legit?

Eagle Eye Viewer appears to be a legitimate app. AppsHunter Legitimacy Score for Eagle Eye Viewer is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash app

Crashes and logs you out every 2/3 days and won't let you log in for hours

Playback isn't smooth... Freezes often... Order has gaps in footage...

Uhh

Is this not a breach in security if you go to the demo mode you have access to every single camera in this factory and that could be very dangerous

AI Web Cam

The ability to watch the House Rebuild is such a treat.

Maintenance

Good

Assistant manager

Great service

Cloud Video Management System with Superb Capabilities infused with AI

Great AI capabilities packed into an easy to use interface for state of the art camera monitoring, viewing, playbacks and forensic.

Deputy

Clear. Great pictures

İos sorunu

İos da giriş yapılamıyor uygulamaya

Avis

Nice

Nice Interface

We messed with trying to record our own gate cameras but finally gave up and tried Eagle Eye. It works great.

Response from developer

Hi, thank you for your feedback. We are very glad that our solution is working well for you. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help.

Leaves a lot to be desired

On iPhone, when it works, which is only about 10 percent of the time, it’s okay, nothing spectacular. 90% of the time it’s either crashing, or not playing the video seamlessly. When I have a camera set to continuously record, and I try to play back video, it will skip all over the place. I wind up using it on my android phone and it works so much better. I use this for work and my work phone is an iPhone 16 max, but it has always underperformed on any iPhone I have had. Sad thing is that EE knows this but hasn’t figured out how to fix it yet. It’s almost like they don’t care.
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Newest version will not play video history.

Had the app and service for years. The latest one has changed the interface greatly and no longer allows playing the videos. I can still scroll and scrub through but still is not responsive or usable.

Update: the latest version update has fixed the issue. Thanks!!

Response from developer

Hi, thank you for your feedback and for being a loyal user for years. We are sorry for the frustration with the historical video not playing. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you.

Simple and easy to use

This app is everything I need an more. Remote viewing of everything, notifications of a camera goes offline, the ability to manage all my locations with one login, and an easy to use interface gives me just what I need. Using Smart Video Search to save time and reduce the annoyance of scrolling video is my favorite feature.
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Response from developer

Hi, thank you for your feedback. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help.

Newest version will not play video history.

Had the app and service for years. The latest one has changed the interface greatly and no longer allows playing the videos. I can still scroll and scrub through but still is not responsive or usable.

Response from developer

Hi, thank you for your feedback and for being a loyal user for years. We are sorry for the frustration with the historical video not playing. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you.

You many bugs just not worth the money

The app will not playback the browser history, it requires frequent restarts and is just not stable enough to recommend over even something like hikvision

Response from developer

Hi, thank you for your feedback. We are sorry for the frustration with the historical video not playing. Have you tried the latest update? History browser works well for many of our users, now. If it still doesn't work for you, please contact us at productfeedback@een.com so our team can investigate and resolve this issue.

Finally Improved

Honestly, the app had a bunch of bugs a few years ago, but I can tell they have improved it. Cameras load quickly and the playback navigation is much better. Much happier w/ the app.

Response from developer

Hi, thank you for your feedback. If you have any suggestions, please don’t hesitate to reach out to us at productfeedback@een.com. We’re always ready to help.

New problems popping up

Having issues with app resetting and having me sign in each time, problem is that after I sign in it won’t open app but goes to sign in page again. Maddening.

Response from developer

Hi, thank you for your feedback. We are sorry for the frustration with the login. Please contact us at productfeedback@een.com so our team can investigate and resolve this issue for you.

İos uygulamayı açmıyor

İOS ta giriş yapılmıyor

Doesn’t load

After logging in the layout screen flashes and doesn’t display any video streams. What is going on!!??

Application Not Authenticating Logon Credentials

Each time I enter my logon credentials, then enter the 4-digit authentication code to logon, I am immediately routed back to the initial logon screen and have to re-enter my e-mail address and password and start the authentication process all over again. I have cleared my browsing history and removed the application and reinstalled the application; however, this did not resolve the issue.
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